Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Se mer
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We recently purchased a sofa from DFS and would like to express our appreciation for the excellent service we received from Tony. From the moment we entered the store, he was friendly, knowledgeab... Se mer
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Attentive and friendly staff. Great store layout and excellent customer service. Steph in particular stood out. Kind, courteous and an eye for detail with helping me to look at an accent chair that wo... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Storbritannien
- 0333 999 9844
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Dudley
Hello Sophie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, he was really helpful and friendly. Listened to what we wanted and needed. Would definitely recommend.
8 juni 2026
Svar från DFS Furniture - Dudley
Hello Chelley,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Happy with sales team
Happy with sales team. Understood info given. Explained re different leathers etc.
1 juni 2026
Svar från DFS Furniture - Dudley
Hello Kay,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Tony was great
Tony was great! Made my shopping experience easy and simple. Would 100% recommend going to dfs.
7 juni 2026
Svar från DFS Furniture - Dudley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great customer service from Tony
7 juni 2026
Svar från DFS Furniture - Dudley
Hello Amanda,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent sales approach
Our sales person was brilliant. No hard sell, just information on products.
6 juni 2026
Svar från DFS Furniture - Dudley
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
I had an amazing and excellent…
I had an amazing and excellent experience. The sale guy was detailed and friendly.
5 juni 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Matt was great!!
Matt was great!!! Had a laugh light hearted had a coffee brought a sofa 🥹
5 juni 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Dudley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful went through everything…
Very helpful went through everything with me, explained everything very well to me very pleased with his manner and how he presented himself, I now can't wait to get my new sofa
27 maj 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The person who dealed with us when we…
The person who dealed with us when we made our order explained everything well and was very helpful and polite.
3 juni 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service we new what we wanted so went straight to items the employee was very good gave us drinks and informed us of all the additional products very happy.
Would have liked it delivered a bit sooner but understand why it could take 12 weeks.
3 juni 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very polite and thorough
Very polite and thorough. Gave us all the information we needed.
2 juni 2026
Svar från DFS Furniture - Dudley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Dudley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tony at the Brierley Hill dudley branch was very…
Tony at the merryhill center was very attentive helpful and clear when explained everything from start to finish a pleasure to deal with .
31 maj 2026
Svar från DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Dudley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Staff were very welcoming and the lady…
Staff were very welcoming and the lady who looked after me Ailia, she so friendly and professional. She made me feel valued and respected. She was timely and honest throughout our conversations and gave me the opportunity to make decisions on my own without force or coercion.
30 maj 2026
Svar från DFS Furniture - Dudley
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ailia.
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Ben
Great customer service from Ben, very helpful in talking us through different options and the pros and cons of each.
29 maj 2026
Svar från DFS Furniture - Dudley
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
Tony at Merry Hill made us very welcome
Tony at Merry Hill made us very welcome
He was professional, friendly and knowledgeable about the products
Thank you
30 maj 2026
Svar från DFS Furniture - Dudley
Good Morning,
We are really happy that Tony met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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