I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Se mer
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Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options
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Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Storbritannien
- 0333 999 9818
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and knowledgeable
Very helpful and knowledgeable. Easy and hassle free.
Very friendly and chatty.
7 juni 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Amazing experience
Amazing experience
, spoilt for choice and able to actually decide for 2 reception rooms on the same day. Never been to dfs and definitely satisfied
7 juni 2026
Svar från DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Wayne was very helpful and polite
Wayne was very helpful and polite, not pushy, as this can be off putting
7 juni 2026
Svar från DFS Furniture - Derby
Hello Julie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great experience
Wayne was very friendly, knowledgeable and helpful, enabling us to make the best decision for us.
6 juni 2026
Svar från DFS Furniture - Derby
Hello Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Good sales team
Good sales team. Helpful without pestering. Not received the sofa yet but so far experience has been good
6 juni 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Mark was great in helping me pick the…
Mark was great in helping me pick the ideal sofa. He was well informed and polite
6 juni 2026
Svar från DFS Furniture - Derby
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff
Both people who were helping is with our purchase were very professional, polite, pleasant and helpful
4 juni 2026
Svar från DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Mark my sales rep was really…
Mark my sales rep was really informative, friendly, and very happy to help, was a great experience and couldn’t of asked for a better person to help me
4 juni 2026
Svar från DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The young lady at the Derby store came…
The young lady at the Derby store came to me and asked if I needed any help she went on to show me all the chairs in stock. I have ordered one with the help from her and I’m very pleased with it.
4 juni 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Wayne was extremely friendly and very…
Wayne was extremely friendly and very professional and very informative about the product.
3 juni 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Derby
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
1 juni 2026
Svar från DFS Furniture - Derby
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
What a lovely experience
What a lovely experience. Tanib ( I am sorry if that not how you name is pronounced)
Very pleasant lady. And made the experience very fun and easy.
31 maj 2026
Svar från DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Derby
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Derby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were greeted with a lovely young man…
We were greeted with a lovely young man called Dominic.. So Very helpful in every way..
29 april 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Was made to feel welcome was not pushy…
Was made to feel welcome was not pushy and explained everything well gave me space to look around and make my decision on my own. When it came to making my order everything was extremely easy and explained well.
28 maj 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was looked after splendidly
Was looked after splendidly, was a kind person who brews a nice chocolate and coffee lol.
Was very knowledgeable and thorough.
Was a pleasure buying a corner suite.
28 maj 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Incredibly helpful staff
While I already knew the sofa I wanted, Courtney at the Derby Meteor store was a massive help with my purchase. He took the time to run through the best layout possible and answered all my questions prior to purchase. Massive thanks.
26 maj 2026
Svar från DFS Furniture - Derby
Hello Scott,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
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