I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Se mer
Företaget har svarat
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
Företaget har svarat
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Storbritannien
- 0333 999 9832
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DFS Colne
The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.
20 april 2026
Svar från DFS Furniture - Colne
Good morning Kelly,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Colne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Ben was excellent and gave us plenty of…
Ben was excellent and gave us plenty of advice and guidance, would highly recommend.
19 april 2026
Svar från DFS Furniture - Colne
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Great and efficient customer service
Great and efficient customer service
Good understanding of the products available.
19 april 2026
Svar från DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Exellent service
Exellent service. Very welcoming, professional & warming.
Everything was explained very well.
19 april 2026
Svar från DFS Furniture - Colne
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
They where really helpful and talked us…
They where really helpful and talked us through all the options.
18 april 2026
Svar från DFS Furniture - Colne
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience was made great from Faz…
My experience was made great from Faz what an asset to your company and made sure it was smooth process for me
18 april 2026
Svar från DFS Furniture - Colne
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Faz.
Kind Regards,
Jordan
DFS Customer Support
Aisha
Aisha, was very knowledgeable and polite she understood and explained exactly what we were looking for.
Also helped us through the finance.
17 april 2026
Svar från DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We were helped by a lovely lady named…
We were helped by a lovely lady named Aisha she was very helpful explained everything well it was fast and efficiant friendly service
16 april 2026
Svar från DFS Furniture - Colne
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent
Excellent. Lots of choice and options. We were left to browse without pressure, but when I needed help staff were on hand.
14 april 2026
Svar från DFS Furniture - Colne
Good morning Kath,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Faz was absolutely brilliant what a…
Faz was absolutely brilliant what a credit she is to DFS would recommend anyone looking to purchase a sofa to visit the Colne store for a excellent customer service experience which these days are few and far between
12 april 2026
Svar från DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good experience, found a lovely sofa.
Sales assistant was lovely, not pushy just really helpful.
12 april 2026
Svar från DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service
Greeted on arrival and left to browse in peace until assistance was required. Once we had decided on purchasing we had prompt and efficient service. Everything was explained in detail by a friendly and knowledgeable member of staff.
12 april 2026
Svar från DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, honest, knew her stuff, told us about the finance, and very chatty, and intrested in what we had to see,
12 april 2026
Svar från DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Colne DFS
Visited the Colne store today. Had my eye on a particular sofa and was just going to have a look, but ended up choosing and purchasing something completely different after looking around the store. The advisor Tehseen was extremely helpful, clearly knew his stuff, and put me at ease. The entire process was extremely easy. Can't wait to get my new sofa. Thanks Tasheen for all your help and also thank you to the lovely lady assistant in the store too.
11 april 2026
Svar från DFS Furniture - Colne
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Thank goodness for Tas and all his help
There are soo many lovely suites to choose from! Thank goodness for tas! He really listened to exactly what I wanted and gave me a lot of helpful information and advice. He was soo patient and has soo much knowledge about the furniture . I feel he gave me very honest advice and I am soo happy with the suite i ended up choosing .
11 april 2026
Svar från DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Fantastic
The lady who helped us was friendly, professional and explained everything about the delivery and after care perfectly. Extremely happy with the service.
11 april 2026
Svar från DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The member of staff that served us was…
The member of staff that served us was very helpful, went above and beyond to support us making the right choice and didn’t push us into just buying anything.
3 april 2026
Svar från DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Really helpful service and advice
Really helpful service and advice. Can’t wait to get my sofa now. Wasn’t pestered but there when it was needed.
9 april 2026
Svar från DFS Furniture - Colne
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Talked through everything and had…
Talked through everything and had pastas it took me ages to decide what sofa I wanted
8 april 2026
Svar från DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
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