Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Se mer
Företaget har svarat
Absolutely amazing experience. Tarlok made it so relaxing and enjoyable to choose the right sofa for us. He was a fantastic employee a really nice gentleman. So glad we was served by hi. He made our e... Se mer
Företaget har svarat
Came in previously and the member of staff was super helpful and knowledgeable and really helped us narrow our search down. When it was time to purchase she remembered us and took the time with our la... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Storbritannien
- 0333 999 9763
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Our representative was very helpful and…
Our representative was very helpful and friendly, he had good knowledge of the merchandise and made me feel comfortable.
25 maj 2026
Svar från DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service
Mabs on our first visit and Kevin on our second visit were fantastic. Very friendly, knowledgeable about their products, clear with details and weren't pushy. Would highly recommend using this store.
25 maj 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from the salesman who…
Excellent service from the salesman who explained everything we needed very clearly. The only thing that could have made the experience better would have been some air conditioning in the showroom. All in all a very good service.
25 maj 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door by Singh
Greeted at the door by Singh , what a great guy got us coffees and gave us all the help and advice when we needed it . Everyone was so friendly and helpful, found exactly what we wanted and can't wait for delivery. Definitely recommended 👌
24 maj 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Colchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS COLCHESTER. We were greeted by a smiling happy
We were greeted by a smiling happy, gentlemen called Singh. This was so lovely. He was really knowledgeable and helped us in every aspect of choosing our new sofas.
He offered us a coffee which was great.. we didn't feel pushed into anything. We Just want to give Singh 5 stars 🌟. Thank you to a lovely man.
24 maj 2026
Svar från DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
Mabs understood immediately what was important to me. He was helpful, courteous and friendly. He assisted in the order to make the process simple and quick.
23 maj 2026
Svar från DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
No pressure to buy, knowledgeable staff
I felt no pressure throughout the process, very helpful staff, Elaine in the Colchester branch was lovely and made me feel confident that I will be getting a good quality product, and the process was simple and clear. Also everything was triple checked.
23 maj 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Singe the sales person
Our sales person, Singe, was fantastic. Left us alone when we needed it & was on hand to offer advice when we needed it. So friendly, approachable & professional.
21 maj 2026
Svar från DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great value for money and quality
Great value for money and quality, friendly and helpful staff
23 maj 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and helpful staff at DFS
Friendly and helpful staff at DFS. Thank you Mabs for your help.
18 maj 2026
Svar från DFS Furniture - Colchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Grant was fantastic in assisting us
Grant was fantastic in assisting us, no pressure at all.
20 maj 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Colchester
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, not pushy, but friendly and explained everything in detail (Grant).
19 maj 2026
Svar från DFS Furniture - Colchester
Good morning Sam,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Svar från DFS Furniture - Colchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Colchester
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Buying from DFS
The salesman let us go at our own pace and answered any questions we had without putting pressure on us. When we had decided on our purchase, he explained everything we needed to know in a friendly manner.
16 maj 2026
Svar från DFS Furniture - Colchester
Good morning David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We have bought from DFS before and was…
We have bought from DFS before and was served by a Mr Singh who really helped us is our decision offered and explained all the available extras was not at all pushy excellent experience
16 maj 2026
Svar från DFS Furniture - Colchester
Good morning Graham,
Thanks for your lovely feedback, we’re glad to hear Mr Singh met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The customer service was brilliant
The customer service was brilliant. Chris assisted us through our purchase, was very professional, friendly, explained everything and gave us good advice.The whole experience was very enjoyable.
15 maj 2026
Svar från DFS Furniture - Colchester
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Colchester
Good Afternoon,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are sorry about the experience you are having with DFS and the lack of communication.
I have taken a look into your order and I can see you have contacted the customer service team who have advised the delivery team have contacted to arrange a delivery slot with you.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine A
DFS Central Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.