Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All staff were polite, helpful and friendly with our kids from start to finish. Josh dealt with us and was fantastic, he was very patient with our children and helped us finalise our order really quic... Se mer
I was served by a lovely South African man this afternoon (sorry I didn’t catch his name), he was so helpful and welcoming. He offered us tea and coffee to start and was helping us with measurements a... Se mer
Företaget har svarat
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
4 Westway, CM1 3FJ, Chelmsford, Storbritannien
- 0333 999 9522
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Matt in Chelmsford
12 juli 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very friendly
Staff were very friendly. Helpful and the perfect balance of helping with queries without over crowding you
11 juli 2026
Svar från DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I have bought from DFS many times…
I have bought from DFS many times before, always find a varied range of furniture competitively priced. Riley was very polite and knowledgeable to deal with
10 juli 2026
Svar från DFS Furniture - Chelmsford
Hello William,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesman was knowledgeable about…
Our salesman was knowledgeable about the sofa we chose he very helpfully put the rug we bought into our car. Everything was explained and he asked if we understood
3 juli 2026
Svar från DFS Furniture - Chelmsford
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fabulous staff
Fabulous staff !
Couldn’t have done anymore for us !
Very attentive and friendly.
6 juli 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Matthew who sold me the sofa was…
Matthew who sold me the sofa was brilliant. He was very knowledgable and not pushy allowing me to choose the right sofa.
4 juli 2026
Svar från DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledgeable salesperson who ran…
Knowledgeable salesperson who ran through how to care for the leather sofa and chairs.
4 juli 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Staff were very helpful and the man who…
Staff were very helpful and the man who looked after us couldn’t be more helpful.
2 juli 2026
Svar från DFS Furniture - Chelmsford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service from beginning to end.
2 juli 2026
Svar från DFS Furniture - Chelmsford
Hello Andrea,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Matt made us welcome and offered help…
Matt made us welcome and offered help from the start without being pushy.
He answered all our questions and even offered us a coffee.
28 juni 2026
Svar från DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Alex was very polite and knowledgeable
Alex was very polite and knowledgeable, and was brilliant in getting through the sale speedily. It was very easy to complete our purchase.
28 juni 2026
Svar från DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Alex.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Chelmsford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and approachable
Staff were friendly and approachable, gave me all the details costs breakdown without pushing me to but everything. Physical demonstrations with the easy glide system, letting me recline on the recliner. store was a nice physical which was heaven with the weather.
27 juni 2026
Svar från DFS Furniture - Chelmsford
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Abbey explained everything nice and…
Abbey explained everything nice and clearly and made the process very smooth
25 juni 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A very nice gentleman made it was a…
A very nice gentleman made it was a good experience he made life very easy
24 juni 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great assistance and knowledge
Great assistance and knowledge. There was no hard sell or being followed around. Outstanding customer care
21 juni 2026
Svar från DFS Furniture - Chelmsford
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Chelmsford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great in store experience
Great in store experience. Both Alex and Marcos were very helpful and went above and beyond to ensure we left happy.
Looking forward to receiving my new sofa
14 juni 2026
Svar från DFS Furniture - Chelmsford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great service, polite and welcoming
Saw a sofa we liked online and decided to see it in person to make sure it was the right one for us. Alex was very polite and cheerful and spoke to us about the sofa and we decided to go ahead, Alex was very professional and thorough with regards to the delivery, extra care etc.
12 juni 2026
Svar från DFS Furniture - Chelmsford
Hello Louise,
We are really grateful for your kind words and for sharing your experience in our store with Alex. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Very good all round service and advice.
12 juni 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.