From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Se mer
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Very welcoming, polite & answered any questions as best as possible that we had. Had a very lovely experience. Can’t wait for our new sofa to come. Customer service was fab.
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Duke's Road, CA1 1JD, Carlisle, Storbritannien
- 0333 999 9813
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good experience
Good experience, young man Jacob was very helpful, got what we wanted, very happy
11 augusti 2026
Svar från DFS Furniture - Carlisle
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Found exactly what we needed at a very…
Found exactly what we needed at a very reasonable price, assistant was most helpful while we took are time to make sure we hadn't just gone for something because it was just in stock.
4 augusti 2026
Svar från DFS Furniture - Carlisle
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Super helpful service from Reece &…
Super helpful service from Reece & Robyn — friendly, knowledgeable and made the whole experience so easy. Really appreciate all their help! 🙌
11 augusti 2026
Svar från DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly and knowledgeable staff
The young lady who served us was very helpful, knowledgeable and friendly explaining everything to us .
10 augusti 2026
Svar från DFS Furniture - Carlisle
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Staff service
We where served by a man called dave, he was lovely and extremely helpful with choices. He helped us decide, give us time and advice but he also explained everything and made us feel comfortable and sure in our decision. Dave was a great and helpful staff member and we wouldn't have got the bed without him.
10 augusti 2026
Svar från DFS Furniture - Carlisle
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Robyn was so helpful
Robyn was so helpful. She made me feel so at ease when buying my new furniture. She talked me through everything. Made buying my new furniture seam less. Thank you 😊
10 augusti 2026
Svar från DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Robyn met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great delivery service provided
Great delivery service provided. Proffesional and polite guys. Assets to the company.
21 juni 2026
Svar från DFS Furniture - Carlisle
Hello Wayne,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
Robin was extremely helpful
Robin was extremely helpful, very plesamt, pulling up my room floor plans, giving me different layout options to choose from. Great customer service.
10 augusti 2026
Svar från DFS Furniture - Carlisle
Hello Carol,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Extremely professional and helpful
Extremely professional and helpful. A great experience
10 augusti 2026
Svar från DFS Furniture - Carlisle
Hello Kate,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a great experience with DFS
We had a great experience with DFS. The whole process of getting our sofa was easy and straightforward and we were given all the right information throughout. Amelia was particularly helpful and friendly. This made the whole experience really easy for us. Excellent service from start to finish, thank you!
9 augusti 2026
Svar från DFS Furniture - Carlisle
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amelia.
Kind Regards,
Jordan
DFS Customer Support
Fantastic service
We had a really positive experience with DFS. Our sales advisor, Robyn, was fantastic from start to finish. She was friendly, helpful and knowledgeable, and made the whole process feel easy and relaxed without being pushy.
Robyn took the time to understand what we were looking for and gave us great advice, which made choosing our new furniture a really enjoyable experience. Her customer service was excellent, and she is a real credit to DFS.
We would definitely recommend DFS and wouldn’t hesitate to shop with them again. Thank you, Robyn, for all your help.
10 augusti 2026
Svar från DFS Furniture - Carlisle
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Robyn met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Easy just browse around with no…
Easy just browse around with no pressure, David the salesperson was great and very helpful
9 augusti 2026
Svar från DFS Furniture - Carlisle
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Elli was very helpful and never made us…
Elli was very helpful and never made us feel pushed to make a decision. Very happy with the customer service we got.
9 augusti 2026
Svar från DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Elli.
Kind Regards,
Jordan
DFS Customer Support
Straightforward transaction with clear…
Straightforward transaction with clear no nonsense explanations from Reece - top man and highly recommend him.
9 augusti 2026
Svar från DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Carlisle
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Great customer service from start to finish! The staff were really friendly, helpful and gave us plenty of time to look around without feeling pressured. We came away very happy with our new sofa purchase and can’t wait for it to arrive. 😊
Would definitely recommend DFS – thank you for making the whole experience so easy!
8 augusti 2026
Svar från DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good atmosphere in the store at Carlisle
Good atmosphere in the store at Carlisle. Was approached on entering offered help if required. Was left to look around at our own pace. If we needed help we only had to ask. Finally settled on our choice. Reece was extremely good at explaining options, timeline and payment schemes. He was very pleasant and relaxed. We completed our purchase with ease. Delighted with our experience. Thanks Reece.
8 augusti 2026
Svar från DFS Furniture - Carlisle
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great service
Great service. Really friendly staff. So easy to buy a purchase from them. Would highly recommend. Great prices too
1 augusti 2026
Svar från DFS Furniture - Carlisle
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic service from start to finish.
Fantastic service from start to finish.
Very happy with my sofa, have used DFS before and would use again.
22 april 2026
Svar från DFS Furniture - Carlisle
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.