Walked in not looking to buy anything. Greeted by Mihai who was lovely throughout. Ended up with a 3 piece suite. Beautiful colour and style. Mihai was very professional and easy to talk to and ask qu... Se mer
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Plats
Byt platsDering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL Cardiff, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... Se mer
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The sales representative, Zeena was so helpful and allowed us to take our time. She was informative and hospitable. Will definitely go back for future purchases.
Företaget har svarat
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, Storbritannien
- 0333 999 9766
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Cardiff
Good afternoon Ildes,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great experience!
1 mars 2026
Svar från DFS Furniture - Cardiff
Good afternoon Mrs Khan,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Cardiff
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Thank you Jamie & thank you DFS :)
Jamie was amazing! They took care of everything for us & more! Our buying experience was 10/10. We had many questions and every single one was answered without hesitation. A credit to your store ❤️
4 mars 2026
Svar från DFS Furniture - Cardiff
Good afternoon Leah,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jamie.
Kind regards,
Lia
DFS Customer Support
Excellent service and information about…
Excellent service and information about the product
3 mars 2026
Svar från DFS Furniture - Cardiff
Good morning Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Svar från DFS Furniture - Cardiff
Good morning Justine,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Cardiff
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
First Class Service
We had an excellent experience purchasing our new sofa and would highly recommend this store. From the moment we arrived, we were made to feel genuinely welcome.
Peter, in particular, provided outstanding service. He was patient, attentive, and took the time to really understand our comfort needs and preferences. At no point did we feel pressured or rushed into making a decision. Instead, he listened carefully and thoughtfully guided us towards options that were genuinely suited to us.
His approach was professional yet warm, and it made the whole process enjoyable and stress-free. Thanks to Peter’s expertise and care, we feel confident we’ve chosen the perfect sofa for our home.
A thoroughly positive experience from start to finish…. thank you!
28 februari 2026
Svar från DFS Furniture - Cardiff
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely sales assistant
No pressure from assistant, lovely positive attitude and good advice given on getting insurance and cover, plenty of time to make sure we were happy with purchase
1 mars 2026
Svar från DFS Furniture - Cardiff
Good Morning Bethan,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We received excellent service
We received excellent service from your employee Zeena who helped us through the sales and admin process whilst buying our 2 new sofas. She was extremely knowledgeable on aspects of our order and the purchase and delivery process.
22 februari 2026
Svar från DFS Furniture - Cardiff
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Lady i spoke to was lovely and very…
Lady i spoke to was lovely and very understanding and helped me with my purchase , thankyou so much
23 februari 2026
Svar från DFS Furniture - Cardiff
We appreciate you taking the time to leave us such a kind review. We are so glad to hear that you had a positive experience during your purchase.
Kind Regards,
Vanessa
DFS Customer Support
Whole experience was fab
Whole experience was fab. Very knowledgeable sales assistant who actually listened to what we wanted. Great advice given, beautiful furniture chosen
22 februari 2026
Svar från DFS Furniture - Cardiff
Good morning Clare,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
It’s a very pleasant experience…
It’s a very pleasant experience although nerve racking not good at making decisions on my own. I went 3 days in a row. There was no pressure I wasn’t followed around . If I needed a question answering they were there . I did buy a sofa and it’s coming tomorrow.
2 januari 2026
Svar från DFS Furniture - Cardiff
Good morning Jo,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sam our sales assistant was very…
Sam our sales assistant was very helpful explaining all the process in detail
19 februari 2026
Svar från DFS Furniture - Cardiff
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Star DFS
Greeted with a friendly smile and asked if we needed assistance, made to feel welcomed, all was thoroughly explained about the product we had purchased. A top quality service from all at DFS.
7 februari 2026
Svar från DFS Furniture - Cardiff
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Mike was amazing
Mike was amazing, made great suggestions and very polite and patient, thank you for all your help, can’t wait to receive my new sofas
17 februari 2026
Svar från DFS Furniture - Cardiff
Good Morning,
We are really glad to hear that our amazing store staff helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Cardiff
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Assistant was very helpful and I did…
Assistant was very helpful and I did not feel rushed to make a decision.
15 februari 2026
Svar från DFS Furniture - Cardiff
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Purchased the sofa with zeena really…
Purchased the sofa with zeena really knowledgable and friendly.
14 februari 2026
Svar från DFS Furniture - Cardiff
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Cardiff
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.