We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Se mer
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Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Se mer
Företaget har svarat
Gary the salesman in Cambridge was excellent, giving all the information we required. He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
442 Newmarket Road, CB5 8JL, Cambridge, Storbritannien
- 0333 999 9817
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All staff very helpful and honest
All staff very helpful and honest, helped us to decided as couldn’t make up our minds
Excellent to deal with
18 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service and customer care
Excellent service and customer care.
Very informative and helpful.
All queries answered very professionally.
17 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello Jain,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello Diana,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable and helpful staff.
Helped us with our purchase. Kind and professional.
13 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
I went into DFS Cambridge and thought…
I went into DFS Cambridge and thought their customer service was amazing. I went in a couple of time as I was spending quite a lot of money to make sure I was buying was right for me. The staff were excellent, friendly and professional. When I decided what I was going to buy it would be so easy to buy online. However, I decided I would drive to Cambridge to place my order with them which was out of my way as they deserve the sale. Well done Cambridge branch DFS you were great and deserved my money.
13 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service! Very knowledgeable staff and the whole process was very smooth, would recommend!
12 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lots of finance options available to suit
Friendly staff member, Martin, at the Cambridge store, was helpful and guided us easily through the process of choosing the right sofa.
We knew what we wanted and our price range (which wasn't very high), but we didn't feel pressured into anything we may be couldn't afford.
Nice 3 seater recliner on its way in 11 weeks now, and at £52 a month for 2 years... starting when the sofa is delivered.... we're very happy.
Thanks!
5 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent friendly service and I was…
Excellent friendly service and I was put under no pressure to purchase.
Offered coffee although I declined
11 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Thanks Gary
Gary found me and option I otherwise would not have considered and it worked perfectly for my needs. Everything explained in detail and purchasing process quick. Went away happy and looking forward to delivery!
10 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful sales man and the showroom…
Very helpful sales man and the showroom was clean tidy and well presented. Shumu was friendly and the sale of both sofas was straightforward and easy task with the support of Shumu
29 juni 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Informed & friendly staff.
The welcome from the staff was very friendly and we found them both very informative.
We were offered coffee which was delicious!
All or questions were answered fully and they didn't seem to mind us asking.
The showroom was well laid out, spacious and very clean & tidy.
Once we'd chosen our new suite we were told the whole process with costs and timings included.
We found both the staff member and manager to be knowledgeable, friendly and very attentive.
6 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The sales man was very helpful
The sales man was very helpful
And got us the best deal possible.
He wasn't pushy in anything that he was selling to do with the furniture I bought
I'm looking forward to sitting in some lovely new chairs .
6 juli 2026
Svar från DFS Furniture - Cambridge
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Nice options and a great range of…
Nice options and a great range of sofas, just that if DFS can bring down the delivery period for custom orders. Subho who helped me in buying the product was very helpful.
5 juli 2026
Svar från DFS Furniture - Cambridge
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.