Gary made our visit today. We came to look at a certain sofa which wasn’t in the store. However he showed us sofas which were similar. His product knowledge from his previous roles in upholstery an... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Abul helped our family out purchasing a couch and our experience with him was fantastic. All of the furniture in the store was very comfortable but Abul was so detailed in asking what we need and expl... Se mer
Företaget har svarat
I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me v... Se mer
Företaget har svarat
Excellent service from Ali always a pleasure to talk to him and he’s very honest salesman No hassling For Sale just chat through the process and advise the best way forward is bought from you befor... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
442 Newmarket Road, CB5 8JL, Cambridge, Storbritannien
- 0333 999 9817
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and massive help on…
Very helpful and massive help on choices of for our purchase
30 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Helpful, friendly & informative
Helpful, friendly & informative. Highly recommend. Great quality sofas.
29 maj 2026
Svar från DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Great customer service went above
Great customer service went above and beyond to help us find the right sofa as the sizing was awkward but found the sofa we’ve been waiting for!
27 maj 2026
Svar från DFS Furniture - Cambridge
Hello Shelby,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience at Cambridge DFS
I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me visualise the furniture for my room. I’m a very happy customer and would highly recommend. Thank you
24 maj 2026
Svar från DFS Furniture - Cambridge
Hello Angelique,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary & Eliza.
Kind regards,
Lia
DFS Customer Support
We was met by a Gentleman who was very…
We was met by a Gentleman who was very friendly and helped us out with his very professional manner and made us feel comfortable making a choice with his extensive knowledge of what we needed.
25 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa and can’t wait to receive them.
25 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Ali knew his stuff understood our needs…
Ali knew his stuff understood our needs and helped us find the sofa we wanted
25 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Ali was a really helpful member of the…
Ali was a really helpful member of the team, clearly knew what he was talking about and really convinced us on the right sofa
23 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thanks for your lovely feedback, we’re glad to hear Ali met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Gary made our visit today
Gary made our visit today. We came to look at a certain sofa which wasn’t in the store. However he showed us sofas which were similar. His product knowledge from his previous roles in upholstery and repairs ment that he answered all our questions in detail and at no point felt like a pushy sales person. As a result we have bought a sofa which will suit our needs perfectly and the whole thing was a pleasure. Thank you for taking the time today to make sure we bought a sofa that was going to be fit for purpose.
25 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience today with Ali
Great experience today with Ali
Very much looking forward to receiving our new sofa!
25 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Cambridge
Hello,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good and knowledgeable sales person
22 maj 2026
Svar från DFS Furniture - Cambridge
Hello Dennis,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Couch Purchase
Abul helped our family out purchasing a couch and our experience with him was fantastic. All of the furniture in the store was very comfortable but Abul was so detailed in asking what we need and explained everything about the fabric types. 10 out of 10 for overall experience.
24 maj 2026
Svar från DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Good selection of sofas
Lovely selection of sofas and great customer service to help narrow down choice and buy a new corner sofa
24 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
I was so pleased with the help I…
I was so pleased with the help I received. So helpful and really new new what was best for me. Thankyou
23 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful.
16 maj 2026
Svar från DFS Furniture - Cambridge
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.