We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Se mer
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Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Se mer
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DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Storbritannien
- 0333 999 9749
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Attentive staff who were polite
Attentive staff who were polite, keen to help and able to answer my questions. Clear information given about products.
7 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello Rachel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great service
Great customer service. No pressure. Was given plenty of time to make decisions. Everything explained well. Polite and profession young chap. Rare to get such great customer service nowadays. Thanks 😊
7 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Greeted with a smile and a good…
Greeted with a smile and a good afternoon too.
Offered a drink which was good customer service as I had made a purchase.
7 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I was impressed with how I was able to…
I was impressed with how I was able to take my time choosing a suitable suite without any pressure from salespeople and the whole process was relaxed
4 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming when entering the store
Very welcoming when entering the store. Rachel from the sales team was easy to talk to knew exactly what I was looking for and so much information was given and easily discussed very good experience.
5 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We went twice
We went twice. Once to get ideas, the second to purchase. The sales assistant was very helpful.
28 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly staff that were not pushy for…
Friendly staff that were not pushy for a sale.
1 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Superb help with polite and patient…
Superb help with polite and patient staff. We keep coming back so you are doing something right!
2 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The salesperson was extremely helpful…
The salesperson was extremely helpful and we got exactly what we wanted.
26 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent advice
Excellent advice, great help with purchasing, and lovely range of products.
25 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and friendly service
Very helpful and friendly service. Gave advice and helped us to make a final decision on colour and pattern.
1 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really great experience today
Really great experience today. Our Sales lady was lovey, no pressure at all. She explained everything brilliantly. The whole Process was very quick.
1 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely experience
Relaxed sales technique , informative and pleasant. Well looked after from start to finish
31 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Experience and value
It was a really nice experience at DFS. No one really tried to convince us into getting their products or services. The customer service was really good as well. And love the prices and offers!! Overall really happy with them.
30 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Service was great.
The young lady that served me & my daughter gave us such a nice welcome into the store always smiling.
offered us a tea or coffee.Everything we asked about she answered very clearly. sorry i cannot remember her name, but she was expecting her baby soon.
8 april 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for your feedback, due to the limited space in store we cannot showcase all of our products, however everything can be found on the DFS website.
Kind regards,
Holly M
DFS Customer Support
A good warm welcome cup of coffee give…
A good warm welcome cup of coffee give you time to look around with no pressure Rachel from bury st Edmunds depot very good a good member of your team very helpful very nice to talk to
26 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rachel.
Kind Regards,
Jordan
DFS Customer Support
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