We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Se mer
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Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Se mer
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DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Storbritannien
- 0333 999 9749
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jenny was the salesperson’s n we dealt…
Jenny was the salesperson’s n we dealt with, she was excellent, great knowledge, very friendly, made he whole buying experience enjoyable😃👍
16 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
Our experience at the Bury St Edmunds store was easy, quick and we received great customer service from Connor!
15 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sales Advisor was not pushy and was…
Sales Advisor was not pushy and was knowledgeable
15 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service was very good staff very helpful
14 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
The salesperson who served us was really helpful, looked for things that she didn’t know the answer to and advised on the differences between cherish leather and natural leather
6 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Amazing store in Bury St Edmunds and…
Amazing store in Bury St Edmunds and Jenny made it so special for us and her manager. Fab service and store. Looking forward to getting our sofa xx
12 juli 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service, took time to
Help and made it an enjoyable experience.
13 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Connor was so helpful and not pushy
Connor was so helpful and not pushy
Really good managers skills so accomadating and explained everything completely
13 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Helpful and knowledgeable
11 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Staff was exceptional
Staff was exceptional, regularly checking in and give advice that was suitable.
2 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello Reinhardt,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff very friendly and helpful
Staff very friendly and helpful! A pleasant experience in store .
11 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Everything went very well
Everything went very well. Louise was very helpful, all good 👍
11 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The reason I only give four stars is…
The reason I only give four stars is due to the mistake in the order which was found out when it was checked at the end it would be better if you handed the customer a copy of the order so they can see what is being put in their note pad. The order would have been completely wrong if I had not said about the headrest.
10 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. Thank you for sharing your experience with us, please accept our apologies for any errors made, we are glad this has now been resolved.
Kind Regards,
Holly M
DFS Customer Support
No pressure in buying the sofa…
No pressure in buying the sofa everything was explained easy very happy with my experience
9 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Outstanding The young lady who looked after us…
The young lady who looked after us couldn’t have been more helpful is she tried cheerful knowledgeable and nothing was an issue! A credit to your company
9 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Attentive staff who were polite
Attentive staff who were polite, keen to help and able to answer my questions. Clear information given about products.
7 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello Rachel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great service
Great customer service. No pressure. Was given plenty of time to make decisions. Everything explained well. Polite and profession young chap. Rare to get such great customer service nowadays. Thanks 😊
7 augusti 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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