Visited today and had a furniture range/style in mind from looking online.. ended up not being right for the location so we were glad we visited the store. Asha was very helpful and explained differen... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kelly made us feel bery welcome, she answered all our questions and gave us time to think through any of our decisions without any pressure. She was friendly and professional. It was a great experienc... Se mer
Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... Se mer
Företaget har svarat
Plenty of choice. Nice spacious store. Very pleasant staff. Not at all pushy, but there when you need assistance. Would like to give a special shoutout for Danielle who helped us so much in making o... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Miles Gray Road, SS14 3AF, Basildon, Storbritannien
- 0333 999 9801
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great and timely
8 juni 2026
Svar från DFS Furniture - Basildon
Hello Sydney,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, really clear and informative on all products. Danielle (apologies if this isn’t correct) was incredibly helpful.
7 juni 2026
Svar från DFS Furniture - Basildon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Darren was very polite and helpful
Darren was very polite and helpful. He listened to our requirements and met them.
7 juni 2026
Svar från DFS Furniture - Basildon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
No instant sales pitch
No instant sales pitch. Let us have a leisurely look around and when we made our decision more than happy to help.
7 juni 2026
Svar från DFS Furniture - Basildon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The friendliness of the staff
The friendliness of the staff, particularly the sales man who helped me find my perfect sofa.
7 juni 2026
Svar från DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The assistant was helpful polite and…
The assistant was helpful polite and knowledgeable on the products required by ourselves.
7 juni 2026
Svar från DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The whole experience was professional…
The whole experience was professional from beginning to end. DAWN was welcoming and made you feel at ease. Her knowledge of the products available was extensive. All questions were answered in an informative nature.
7 juni 2026
Svar från DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and friendly, made the process so much easier
5 juni 2026
Svar från DFS Furniture - Basildon
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Basildon
Hello Sarah,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Was left alone to browse and then…
Was left alone to browse and then helped when required.
5 juni 2026
Svar från DFS Furniture - Basildon
Hello Mrs Read,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Dawn was fab and DFS are brilliant!
5 juni 2026
Svar från DFS Furniture - Basildon
Hello Ms Harvey,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The warm welcome when entering the…
The warm welcome when entering the store and excellent customer service - Dawn was the DFS assistant who welcomed me and assisted with my purchase
27 maj 2026
Svar från DFS Furniture - Basildon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
new furniture
appreciated that we ere left alone to wander around on our own and received help when asked for.
Dawn was extremely helpful and knowledgeable
2 juni 2026
Svar från DFS Furniture - Basildon
Hello Barbara,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff where lovely got a lovely 3 piece…
Staff where lovely got a lovely 3 piece suet and money off all good, also dident take to long
2 juni 2026
Svar från DFS Furniture - Basildon
Hello Mrs Francis,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dawn was a very friendly informative…
Dawn was a very friendly informative sales assistant, explained everything & made our purchase an absolute pleasure
From greeting us at the door, giving us time to look around and measure up our desired corner range we was blown away with her expertise
Would highly recommend Dawn & DFS Basildon
1 juni 2026
Svar från DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Spot on
Really helpful friendly staff. Good selection to cater for everyone. Deals were good, everything was explained to us re monthly payments, delivery window etc
29 maj 2026
Svar från DFS Furniture - Basildon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Darren was extremely helpful and very…
Darren was extremely helpful and very professional. From start to finish it was very easy .
1 juni 2026
Svar från DFS Furniture - Basildon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
The attention by Shaz and the quick…
The attention by Shaz and the quick service was great!
31 maj 2026
Svar från DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent services
24 maj 2026
Svar från DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Basildon
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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