The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Se mer
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Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Se mer
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Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Storbritannien
- 0333 999 9528
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Experience In Barnstaple DFS
I went into my local store, wandered around and looked at different furniture, a really genuine person chatted with me and wanted to know if I had any ideas and then helped me work through them which gave me more clarity and made my experience in there really positive not overwhelming.... I chose minimal pieces and didn't feel pressured or encouraged to buy more than I wanted .. Beautiful Furniture , just waiting for delivery which for me was 5 wks from ordering..
I did think the delivery is too much.
18 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to leave us your review, its great to hear you enjoyed your experience with us in store! We can't wait to deliver your new goods.
We do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind regards,
Lia
DFS Customer Support
Extremely helpful and lovely to talk to
25 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Undivided advice and attention
Undivided advice and attention. Appreciated. Left to browse but immediate attention upon decision with advice and guidance
23 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff were helpful fully explained…
Staff were helpful fully explained everything. Double checked paperwork good experience
23 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
A very pleasurable experience at DFS
We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and the very competitive prices. We narrowed our choices down to 2 styles and went into the store to order. Louise was very friendly and helpful and helped us choose the right sizes and colour. We couldn’t be happier and felt we made the right decision to go to DFS.
23 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The helpfulness of the shop lady
HAPPY PERSON !!! Not sure why I’m
An unhappy person according to the heading.
The helpfulness of the shop lady. Although it took bit longer because of lap top issues she kept me informed. Very friendly and personal. Excellent customer service
22 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent Service
Everybody at the shop was friendly and very helpful. Louise who dealt with us was friendly, helpful, patient and knowledgeable. She was easy to talk to, put us under no pressure at all and left us to sit as long as we felt necessary to get a feel for the comfort and controls of the sofa we were interested in. All in all a first class buying experience and a shop we would highly recommend. Thanks from us to all at DFS Barnstaple.
21 juni 2026
Svar från DFS Furniture - Barnstaple
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly assistant and was very…
Very friendly assistant and was very polite and took time to explain and gave me time to choose
20 juni 2026
Svar från DFS Furniture - Barnstaple
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Barnstaple 5 stars
We were looked after so well by Timothy He explained everything so well never tried to sell us anything we didn’t need or want.
The process was clear and concise and easy to understand.
When we got home and double checked the measurements what we ordered would not fit. I rang DFS and about 20 minutes later Timothy rang and altered the order with no fuss
Fantastic service
Thank you
19 juni 2026
Svar från DFS Furniture - Barnstaple
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Barnstaple
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brilliant customer service
Brilliant customer service, Jamie was very helpful, not pushy, explained everything and listened to what we wanted and did his very best to implement it .
17 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Service was very good in store
Service was very good in store, the customer advisor who helped me with purchasing a sofa was extremely helpful and very knowledgeable
10 juni 2026
Svar från DFS Furniture - Barnstaple
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Extremely helpful and knowledgeable.
Extremely helpful and knowledgeable.
Gave good advice but not pushy on any of the extras available.
15 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tim thank you
Tim, gave us 5 mins to look around first then asked if we needed help. The followed us patiently answering out hundreds of questions. He was very informative and helped us to come to the correct choice of sofa. I will recommend my experience and DFS to friends and family.
14 juni 2026
Svar från DFS Furniture - Barnstaple
Hello Rob,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Apart from the store being extremely…
Apart from the store being extremely busy I was treated really well, the sales personnel, very polite, good personality, couldn't have had a better experience, thanks a lot...
13 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Tim at Barnstaple branch
Tim
The salesman was very knowledgeable and very helpful in making my decision
13 juni 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Timm the wonderful sales assistant.
Timm was super helpful and a truly down to earth guy. Full of energy and gave the best customer service I could’ve asked for 10/10!
22 maj 2026
Svar från DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
great service very helpful
8 juni 2026
Svar från DFS Furniture - Barnstaple
Hello Christopher,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS had very friendly and informative…
DFS had very friendly and informative staff, explaining what was involved in the purchase plan.
We experienced the sofa bed we were buying.
Recommended
8 juni 2026
Svar från DFS Furniture - Barnstaple
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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