We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... Se mer
Plats
Byt plats1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Se mer
Företaget har svarat
We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture wit... Se mer
Företaget har svarat
Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Storbritannien
- 0123 350 3089
4,9
Utmärkt
5 tn omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The customer service from Priya Pun was…
The customer service from Priya Pun was amazing, she was friendly and very welcoming and helped us pick our favourite sofa - definitely recommend!
14 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Priya.
Kind Regards,
Jordan
DFS Customer Support
Charlie at the Ashford Retail Park…
Charlie at the Ashford Retail Park branch was very helpful, showing myself and my friend the various power recliner chairs available and specifically those with lumbar support and tilting headrest for my friend.
I was so impressed with the power recliners available that I also ordered one for myself
12 augusti 2026
Svar från DFS Furniture - Ashford
Hello Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
James was very polite
James was very polite
Listened and made you feel very welcome 10 out of 10
14 augusti 2026
Svar från DFS Furniture - Ashford
Hello Paul,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, staff friendly knowledgeable and detailed in their approach to total customer satisfaction, well done Ashford DFS staff
12 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Jamie was super helpful and friendly
Jamie was super helpful and friendly. He really took an interest in what we wanted and made sure everything was perfect.
11 augusti 2026
Svar från DFS Furniture - Ashford
Hello Katherine,
Thanks for your lovely feedback, we’re glad to hear Jamie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sofa purchase
Mark was friendly and helpful, a nice , smooth experience , so far, for the purchase of a new sofa
10 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very nice well understood and explained everything to my need very helpful staff especially Inlay
Very nice well understood
9 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great the way we were left to browse…
Great the way we were left to browse with out being pestered by sales persons until we were ready to place our orders. Sales people were lovely. I would recommend.
7 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
What an amazing experience
What an amazing experience! Priya was professional, friendly and helpful throughout. Was able to answer all our questions and left us feeling very satisfied with our purchase. Excellent customer service and would not hesitate to recommend DFS to anyone 😊
6 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great and friendly staff bit to long…
Great and friendly staff bit to long winded but got there in the end good to do business with
6 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Ashford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service from Pryia who helped us…
Great service from Pryia who helped us today with our order. Professional & friendly service.
5 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Had a 2nd great experience at Ashford…
Had a 2nd great experience at Ashford DFS, was offered hot drinks by Freddie, who clearly knows his stuff.
Gave us some great advice and tips when deciding to choose the right sofa for us.
He was so friendly, pleasant and funny.
Also has great shoes lol.
Thank you Freddie and the DFS Ashord team.
4 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very professional and efficient…
Very professional and efficient service. Fred was very helpful, friendly and well informed.
4 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
So easy……
Mike made the whole process easy from start to finish.
Explained everything as he went along.
Looking forward to receiving our new suite in a couple of weeks.
3 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Staff service
Recently went into DFS to order a sofa we have liked for months and decided it was the one, during the whole interaction with the member of staff helping us we felt condescended and as if we were treated like children. After hearing the long wait for the sofa we left to discuss it further as hadn’t expected it to be 12 weeks as we’ve been redoing the room for 3 months already. Once we returned to get said sofa as we decided we had no choice but to wait we received a comment from the staff member of ‘ so do you have the money now?’ Personally I found that offensive to ask anyone and so did my partner as we only left to discuss if we can wait that long and if we wanted pillow back or formal. If we didn’t have the money we wouldn’t have returned or even gone in the first place. Sadly we have already purchased our sofa and will now wait for it to arrive, if we were able to do this again we wouldn’t have returned and would have gone elsewhere as we were disgusted by the way we were spoken to. This is our first time buying a sofa and this experience has made it feel awful.
2 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon Jasmine,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind Regards,
Lorraine E
DFS Central Customer Support
Great service good selection
Mike was very helpful, he listened to my needs and gave me options that suited them
1 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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