We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... Se mer
Företaget har svarat
Plats
Byt plats1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... Se mer
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Se mer
Företaget har svarat
Charlie was very helpful and extremely welcoming when we came into the store. He helped us decide easily and gave us loads of information on questions we asked.
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Storbritannien
- 0123 350 3089
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Freddy listened to our requirements and…
Freddy listened to our requirements and made informed helpful recommendations.
Friendly, polite and not overly pushy although clearly hungry for the sale.
19 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thanks for your lovely feedback, we’re glad to hear Freddy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
A lovely lady called Priya served us…
A lovely lady called Priya served us today. She had such a lovely manner and explained everything clearly to us.
19 augusti 2026
Svar från DFS Furniture - Ashford
Hello Ann,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.
18 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we had.
17 augusti 2026
Svar från DFS Furniture - Ashford
Hello Katie,
We are really grateful for your kind words and for sharing your experience in our store with Mike. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service , sales man was great, plenty of help and advice. Michael is a credit to you!
17 augusti 2026
Svar från DFS Furniture - Ashford
Hello Deborah,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful showing…
The staff were really helpful showing us different sofas that may have been of interest to us . Telling us about the sofa we brought. Our only downside was the price of the delivery it was nearly 50% of the cost of the sofa which we knew was in the sale . But £129 seem a dash too much .
15 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
very helpful staff who took time to…
very helpful staff who took time to explain and check our requirements.
Sofa's were well laid out and we had a very enjoyable shopping experience.
15 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The customer service from Priya Pun was…
The customer service from Priya Pun was amazing, she was friendly and very welcoming and helped us pick our favourite sofa - definitely recommend!
14 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Priya.
Kind Regards,
Jordan
DFS Customer Support
Charlie at the Ashford Retail Park…
Charlie at the Ashford Retail Park branch was very helpful, showing myself and my friend the various power recliner chairs available and specifically those with lumbar support and tilting headrest for my friend.
I was so impressed with the power recliners available that I also ordered one for myself
12 augusti 2026
Svar från DFS Furniture - Ashford
Hello Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
James was very polite
James was very polite
Listened and made you feel very welcome 10 out of 10
14 augusti 2026
Svar från DFS Furniture - Ashford
Hello Paul,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, staff friendly knowledgeable and detailed in their approach to total customer satisfaction, well done Ashford DFS staff
12 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Jamie was super helpful and friendly
Jamie was super helpful and friendly. He really took an interest in what we wanted and made sure everything was perfect.
11 augusti 2026
Svar från DFS Furniture - Ashford
Hello Katherine,
Thanks for your lovely feedback, we’re glad to hear Jamie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sofa purchase
Mark was friendly and helpful, a nice , smooth experience , so far, for the purchase of a new sofa
10 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very nice well understood and explained everything to my need very helpful staff especially Inlay
Very nice well understood
9 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great the way we were left to browse…
Great the way we were left to browse with out being pestered by sales persons until we were ready to place our orders. Sales people were lovely. I would recommend.
7 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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