We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... Se mer
Plats
Byt plats1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Se mer
Företaget har svarat
We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture wit... Se mer
Företaget har svarat
Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Storbritannien
- 0123 350 3089
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had a very successful visit
We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly and easy going. The whole process was very quick and efficient.
22 augusti 2026
Pria star sales person 🥰…
Pria was fantastic she was not pushy she was just right she had presence she was very very friendly she had good product knowledge if I need anything else from the store I will personally ask for her to serve us if possible I would give her more than a 10🤗david and Jackie mccabe
22 augusti 2026
Very good customer experience Freddie…
Very good customer experience Freddie our salesman was first class very informative and friendly 👍
22 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Emily could not have been more helpful…
Emily could not have been more helpful and explained everything clearly
21 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I had a great experience today ..Fred…
I had a great experience today ..Fred from the sales team was extremely helpful and gave very good advice which put our minds at rest which helped to make the decision to purchase..We are very pleased to have done so.
20 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Fred met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Pryia at Ashford was great
20 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were served by Fred
We were served by Fred, he was very knowledgeable as well as being friendly and courteous, we would definitely come back to DFS, Thank you Fred
19 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Fred.
Kind Regards,
Jordan
DFS Customer Support
Friendly, helpful and efficient staff
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait.
The salesman was so nice and very efficient. A relaxed and pleasant experience
20 augusti 2026
Svar från DFS Furniture - Ashford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
To be honest it was a pleasure to be…
To be honest it was a pleasure to be served by Freddy at Ashford DFS
Excellent service.
20 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Buying new sofa
It was an all round pleasurable experience, from the staff through to brilliant customer service.
19 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very Good Experience
19 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Freddy listened to our requirements and…
Freddy listened to our requirements and made informed helpful recommendations.
Friendly, polite and not overly pushy although clearly hungry for the sale.
19 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
Thanks for your lovely feedback, we’re glad to hear Freddy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
A lovely lady called Priya served us…
A lovely lady called Priya served us today. She had such a lovely manner and explained everything clearly to us.
19 augusti 2026
Svar från DFS Furniture - Ashford
Hello Ann,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.
18 augusti 2026
Svar från DFS Furniture - Ashford
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we had.
17 augusti 2026
Svar från DFS Furniture - Ashford
Hello Katie,
We are really grateful for your kind words and for sharing your experience in our store with Mike. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service , sales man was great, plenty of help and advice. Michael is a credit to you!
17 augusti 2026
Svar från DFS Furniture - Ashford
Hello Deborah,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful showing…
The staff were really helpful showing us different sofas that may have been of interest to us . Telling us about the sofa we brought. Our only downside was the price of the delivery it was nearly 50% of the cost of the sofa which we knew was in the sale . But £129 seem a dash too much .
15 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Ashford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
very helpful staff who took time to…
very helpful staff who took time to explain and check our requirements.
Sofa's were well laid out and we had a very enjoyable shopping experience.
15 augusti 2026
Svar från DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.