We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Se mer
Företaget har svarat
We visited the DFS store at Aintree Retail Park on Saturday 8 August where we were assisted by Celine, who was very professional, knowledgeable and friendly. Celine answered all our questions and gave... Se mer
Företaget har svarat
Sales individuals weren't pushy, allowed to browse at own leisure and when they were needed they were very helpful Individual salesman who assisted us, Callum was very personal and helpful. Would... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannien
- 0333 999 9846
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We ordered a chair and everything I…
We ordered a chair and everything I asked for was available. Everything was explained carefully. We then added a leather chair onto the order via phone but Richard at the store in Aintree called to let us know we had ordered the wrong one so after visiting the store Richard helped us rectify that
29 maj 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Richard was really helpful & friendly
Richard was really helpful & friendly. We felt relaxed. There is a good range of products. I was very pleased with express delivery rather than having to wait 12 weeks. The prices are very competitive
2 juni 2026
Svar från DFS Furniture - Aintree
Hello William,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Celine was so lovely with me helped me…
Celine was so lovely with me helped me through the decisions and was really helpful!
23 maj 2026
Svar från DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Callum was very helpful and made…
Callum was very helpful and made picking the right sofa easy. I had an idea of what I wanted but wasn’t too sure and he made the process simple and quick and was friendly.
2 juni 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The assistant Matt was very helpful and…
The assistant Matt was very helpful and gave us lots of useful information on our purchase. We would recommend this store to all family and friends.
1 juni 2026
Svar från DFS Furniture - Aintree
Hello Colette,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Absolutely brilliant customer service…
Absolutely brilliant customer service from Richard in the Aintree store, also all the staff in the store made us feel welcome and comfortable. Pleasant experience and excellent service. Thank you so much.
31 maj 2026
Svar från DFS Furniture - Aintree
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
Celine was really good, went the extra mile to help. Made shopping a pleasure
31 maj 2026
Svar från DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Jess was a great help
Jess was a great help, lovely. Helped us from start to finish! Easy process and felt very comfortable. Shop also smelt lovely.
31 maj 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Staff member
Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.
30 maj 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
we have previously called at this store…
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful.
today we was greeted by a salesman (Richard) he was very polite and helpful we had no hesitation in buying the suite we required, thank you.
30 maj 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Aintree
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I found the service I received excellent was…
I found the service I received was excellent lovely assistant Celina so helpful and kind I’d give her 10/10 I’m 84 lady she kindly helped me to sort things glad I chose your store for to buy my chair
29 maj 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Celina met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service throughout and an enjoyable experience.
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive impression that we came back. Excellent service throughout and an enjoyable experience especially because we were with kids and they felt very comfortable as well. I would rate Celine 10/10. Highly recommended
28 maj 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Celine met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service. Very polite, patient and she helped with all the information I needed. Amazing service.
29 maj 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service! Callum H was extremely helpful and informative with our purchase.
29 maj 2026
Svar från DFS Furniture - Aintree
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great customer service in store
Great customer service in store. Very friendly member of staff very helpful
29 maj 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.