We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Se mer
Företaget har svarat
We visited the DFS store at Aintree Retail Park on Saturday 8 August where we were assisted by Celine, who was very professional, knowledgeable and friendly. Celine answered all our questions and gave... Se mer
Företaget har svarat
Friendly, helpful staff. While buying process is very straight forward and simple. Great finance offers too. Returning customer who would return again!
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannien
- 0333 999 9846
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great range of items very knowledgeable.
Great range of items very knowledgeable staff and very friendly
28 juni 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very nice and helpful and…
Richard was very nice and helpful and was very friendly and easy to talk to. We loved our selection and ended up getting a great deal!
26 juni 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Good knowledge of the product and…
Good knowledge of the product and customer care. Richie was spot on!
17 juni 2026
Svar från DFS Furniture - Aintree
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
What I like about this store there is…
What I like about this store there is no hard sell. You are left alone to browse and make your own choices. When you have decided what you want you ask a member of the staff ( in my case Matt ) and they get everything sorted for you.
23 juni 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff and customer service
Mark really helped us pick out the couch we wanted and provided all the details with superb customer service.
Racheal really helped towards the end with the payment and made sure all our details were correct.
22 juni 2026
Svar från DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Visited ante Liverpool store really…
Visited ante Liverpool store really with Matthew who was extremely knowledgeable professional he was so helpful and nothing was too much for him highly recommended him
21 juni 2026
Svar från DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff at Aintree were perfect 🤩
Staff at Aintree were knowledgeable, friendly and I will recommend, not got sofa yet but all explained and excellent customer service
21 juni 2026
Svar från DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We knew what we wanted and salesman was…
We knew what we wanted and salesman was very helpful and informative,we were all done in 10 minutes.
13 juni 2026
Svar från DFS Furniture - Aintree
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service from Celina
Excellent customer service from Celina! Very professional!
20 juni 2026
Svar från DFS Furniture - Aintree
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service and very knowledgeable about products in store would highly recommend ⭐️⭐️⭐️⭐️⭐️ the lady who helped me and my wife was really nice and helpful with us whilst choosing our new suite ⭐️⭐️⭐️⭐️⭐️
20 juni 2026
Svar från DFS Furniture - Aintree
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Matt in store was 1st class
Matt in store was 1st class, very helpful and guided us through the purchase of the settees.
20 juni 2026
Svar från DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The sales personnel weren’t pushy but…
The sales personnel weren’t pushy but attentive when asked for assistance.
Everything was explained in a clear and concise manner and wasn’t rushed.
Important details were double checked.
19 juni 2026
Svar från DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Callum was very helpful in helping us find the right corner couch we wanted!
Great service!
18 juni 2026
Svar från DFS Furniture - Aintree
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I haven't made a purchase
10 juni 2026
Svar från DFS Furniture - Aintree
Good afternoon Anita,
Thank you for your review. We can see that the related order has since been cancelled, please accept our apologies for any confusion caused.
Kind regards,
Holly M
DFS Customer Support
Jessie at Antree branch was amazing…
Jessie at Antree branch was amazing very approachable has charismatic personality and would highly recommend company with amazing staff like Jess who is an asset to your company a very happy customer
15 juni 2026
Svar från DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
great service great sraff
the staff member who we dealt with was not only very knowledgable but had a very nice demenour .
14 juni 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful customer service from…
Very helpful customer service from Callum at aintree store
13 juni 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
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