Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Se mer
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I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the optio... Se mer
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Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannien
- 0333 999 9846
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very impressed
Very impressed, been a while since we bought new sofas, the whole experience was very relaxed and yet very professional.
Would definitely recommend based on the buying experience.
25 juli 2026
Svar från DFS Furniture - Aintree
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very easy and relaxed
Very easy and relaxed. The lady who took our order for our dining table and chairs was friendly and approachable.
26 juli 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Aintree Service
Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also considering. He allowed us space for us to make a decision and advised us he was on hand if we needed any help. We approached Callum once we had made our decision and he was very thorough whilst taking the order, provided complimentary coffees and made us feel at ease. Very knowledgeable and professional with an easy manner. We received great service.
25 juli 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience buying a sofa today
Great customer service without being pushy. Friendly and efficient.
25 juli 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very informative and clear with sale
25 juli 2026
Svar från DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar från DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Leighton was polite and helpful and not…
Leighton was polite and helpful and not too pushy. Explained things clearly and was nice doing business with him.
25 juli 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Leighton.
Kind Regards,
Jordan
DFS Customer Support
Highly Recommend DFS Thanks to Celine
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the options, answered my questions, and helped me choose the perfect sofa.
The whole experience was easy, enjoyable, and completely stress-free. Celine was incredibly friendly, professional, and made the entire purchasing process a pleasure. Her excellent customer service is a real credit to DFS. Thank you, Celine!
23 juli 2026
Svar från DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind Regards,
Jordan
DFS Customer Support
Callum was very helpful and made us…
Callum was very helpful and made us feel confident with all the options we had
24 juli 2026
Svar från DFS Furniture - Aintree
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Leather 2 seater and chairs Richard was very informative and…
Richard was very informative and professional.
24 juli 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
So helpful and went through everything…
So helpful and went through everything thoroughly.
23 juli 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing experience the lady was very…
Amazing experience the lady was very helpful 10/10
23 juli 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Matt was very helpful and…
Matt was very helpful and knowledgeable, there was no pressure to buy. He left us to make up our own mind.
21 juli 2026
Svar från DFS Furniture - Aintree
Hello,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Aintree
Hello Thomas,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. We were not pushed to buy a sofa, just asked if we needed help. Staff were friendly and talked through all payment options and after care prices.
21 juli 2026
Svar från DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales assistant Jessie was lovely
Sales assistant Jessie was lovely . Answered all our questions made buying the sofa a pleasant experience. Sometimes I find some sales assistants to be to over powering but Jessie was realy lovely and made the sale as smooth as possible.
20 juli 2026
Svar från DFS Furniture - Aintree
Hello Yvonne,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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