Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... Se mer
Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... Se mer
Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.
Kontaktuppgifter
8 Orsman Road, N1 5QJ, London
- +44 20 3327 1233
- www.dezeenwatchstore.com
4,3
Utmärkt
204 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good value watch
Fast delivery, very nice watch, which hopefully comes with a paper manual to set the strap at the correct length.
2 januari 2017
Omdöme utan inbjudan
Svar från Dezeen Watch Store
Hi JG,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Excellent Product and service
I would and will buy from Deneen Watch Store again.
Watch and service was excellent
2 januari 2017
Omdöme utan inbjudan
Lovely watch but already falling apart
Bought a beautiful watch for my fiance last February - he doesn't wear it every day because of work, but already the strap has split. The watch face itself is fine but would have hoped for slightly higher quality and longer lasting given the price. I'm hoping DEZEEN will replace the watch strap.
2 januari 2017
Omdöme utan inbjudan
Svar från Dezeen Watch Store
Hi FC,
Thank you for your feedback and sorry to hear about your watch strap.
Due the nature of leather most straps are not covered by warranty, unless there is a genuine fault.
We have had a look at your correspondence on this issue and can see that it may not have been resolved as yet. If you require further assistance with arranging a new watch strap please contact us at customerservice@dezeenwatchstore.com.
- Dezeen Watch Store customer service team
Smart on-line store
Very important : point shipment and deliveries...thats a five star.
Nice and unusual watches. Most of them are impossible to buy in a phisical store, at least in Spain.
It is a reliable store.
I recommend it without doubt
2 januari 2017
Omdöme utan inbjudan
Everything worked out perfectly. We are very happy with the watch
I found out later on that it is sold in my country. I would have liked to know that before going trough the trouble of sending it all the way from the UK.
2 januari 2017
Omdöme utan inbjudan
Beautiful watch
Bought as a Christmas gift and the recipient was delighted. Beautifully packaged and excellent delivery service.
2 januari 2017
Omdöme utan inbjudan
Happy Customer
Buying from the Dezeen watchstore was a smooth process. Along with free international shipping, very good. Their customer service was also very good and helpful. Prices of the timepieces could be a tad lower. But i guess the recent weakened pound would help affordability.
2 januari 2017
Omdöme utan inbjudan
Svar från Dezeen Watch Store
Hi Ashley,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Great customer service
I was provided a fantastic customer service when I had to return the watch I bought and I received exchange without any problems. All transactions were smooth and fast. I would definitely recommend!
2 januari 2017
Omdöme utan inbjudan
Great watch
Fantastic design, eye catching and practical. What is there not to love?
2 januari 2017
Omdöme utan inbjudan
A nice watch per Christmas
The watch arrived fast, was packed nicely and made a perfect Christmas present. The only thing to pay attention to is shipping to Ukraine: if the cost is over 150 Euro - custom tax of 10% needs to be paid when watch arrives at the customs in Kyiv
2 januari 2017
Omdöme utan inbjudan
Look good but poor quality
I have purchased a few of watches from dezeen watch store. They all look great, however the quality of the straps are terrible this is not a one off as it has happened with a uniform wares strap and a instrmnt strap. Both straps were unusable within months. The customer service by uniform wares was particularly bad as they expect you to simply replace the strap for the same one that will fall apart again for £70 or replace it with one that they claim is better quality for £100+
2 januari 2017
Omdöme utan inbjudan
Svar från Dezeen Watch Store
Hi David,
Thank you your feedback.
Apologies for the issues regarding your watch straps and the follow up service you received from suppliers in regards to replacing them.
We are currently reviewing our policies in regards to faulty straps to improve the after care service following purchase. Along with working with suppliers on any issues we are made aware of in terms of quality to assist them better their products.
- Dezeen Watch Store customer service team
Inaccurate sizes quoted by Dezeen
Your records will confirm the watch is smaller than the size you quote. In your business (and in all watch purchases in particular) millimetres MATTER!
2 januari 2017
Omdöme utan inbjudan
Svar från Dezeen Watch Store
Hi Brian,
I am sorry to hear that you found difference in the sizing quoted. Can tell us the particular product page or watch style you are referring to so we can investigate and correct the issue? Was it the case size or depth that you found had a difference?
Thanks,
Caroline
Dezeen Watch Store
Great service
Unfortunately I first received a watch which didn't work. The customer service arranged a quick replacement so that the new watch still arrived in time before Christmas.
2 januari 2017
Omdöme utan inbjudan
Delivered quickly. Nice product beautifully boxed.
Received on time and all in order.
2 januari 2017
Omdöme utan inbjudan
Watch this space
Great watches, great service, greatly appreciated.
2 januari 2017
Omdöme utan inbjudan
Great
Online process easy, arrived before projected, well packages and high quality Product!!
2 januari 2017
Omdöme utan inbjudan
Fantastic watches and great service
I recently ordered two watches from the Dzeen watch store, the Instrmnt 01 by Pete Sunderland and Ross Baynham and the Tube Watch D38 Black by LEFF. I am delighted with both purchases, both are great watches. The website is well designed with great product images and details. The ordering process was quick and easy and I received both watches on time, well packed and in perfect condition. The Instrmnt 01 is particularly special for the price and is without doubt my favourite of the two.
2 januari 2017
Omdöme utan inbjudan
Top notch
Great service; gorgeous, quality products; nice packaging.
2 januari 2017
Omdöme utan inbjudan
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