Demeridian Omdömen 

They are FRAUD and Scammer. Took my money of AED 10K without any services. Asking my money to refund for 2 years now but still same excuses. This company should be REPORTED and ALL STAFF must go to JAIL.
Hazel, Ali, Krish, Emi are those staff who are certified frauders and liers!

ITS ABIG SCAM BE CAREFUL LIKE NOW THE HAVE STARTED AGAIN like the will be selling coupons in mall and many crowded areas i fill it up and i got a call saying u have winned the coupon with the company name demeridian loyalty card services they will some option so i jsut said i selected on travel package and they keep on calling untill we attend they said me to meet on one hotel in garhoud when u went its like i was trapped like they said about there package in a very trustable and i was gonna check the review but the poeple i mean the staffs were acting and changing the subject and believed with there words i thought its good package a they r giving for good price so i didnt think that much and they said about the paymnet but they said no cash payment only card payment so ithought smthg seems off i said i dont have card now but again they started balbbering again and with trustful words i went and take the card but at that time idk my mind was full balnk with there words and one staff follows untill i take card from the card but at that time i didnt think much i did the paymney we were 7 members tickets to USA he said will only 980 or somthing now and again teh changed the subject and take amount 19999 i have losted when i check the review i just get shocked and by sseing the money that the actual took from my mimd went soo blank i called the guy but no proper respond coz the contract i sighned was nothing just a copy with fake no proof or any other thing so be careful with the scam and think and my lost is a huge that i cant even get a refund................ so dont get trapped like me i hope the get caughted up somedy all the staff are fake

SCARM, SCARM SCARM ALERT ⚠️ 📢 IN DISGUISE
Glory be to GOD i didn't Fall for This
Beware

Trust me guys.
I will never till i ll die leave my rights.
I ‘ll never give up to take back my money.
Fake company.!
Wallahy i ‘ll never be comfortable till all of you stayed in prison.
All of you guys not only the manager or the owner. All offf you.
Because you don’t know how difficulty we earned our money.
Oxem bellah till death i ‘ll never leave you.
I legal ways i ll stuck with each one of you.

Recently we are disappointed with de meridian..they will call for claim the price..we are going to booking for holy umrah trip..guy said flight and hotel all are in same cost..after we will approach bus only available..no visa provided..getting very low service..but we have to paid for more money..dont waste your time with these guys..

It’s not do any things form service
Just take money from people

This is a fraudulent company and one of the biggest scams in the UAE. All they want is to take your money — you will get absolutely nothing in return. They are nothing but vile scammers. I am one of the victims. Please, do not pay them anything and warn others about them

SCAM!!!SCAM
SCAM

Don't believe this company SCAM! On September 28, I received a message stating that I had won a voucher from this company. We visited Novotel Hotel, where your staff members, Bernadette and Cherry, explained the details to us. They informed us that, temporarily, the payment would be processed using my Tabby credit limit, and that after five days the amount would reset and your company would settle the payment. They also mentioned that we would only start paying once we received the insurance.

However, even after ten days, nothing changed. I followed up through email, WhatsApp messages, and phone calls, but unfortunately, there was no response. Because of this, I personally went to your office. We intended to cancel the contract, but we were told that this package cannot be cancelled unless we pay 35%, even though we have not used any of the services. We were also informed that if we proceed with the payment through Tabby, the company would reimburse the amount.

And I was advised that the reimbursement process would take 30 days, and I would receive the refund by the end of November. When I followed up again, I was told that the reimbursement would be released at the end of December. The information keeps changing, which is causing confusion and inconvenience.

Additionally, I attempted to redeem the voucher I originally received, but no one has responded. I was later told that I had sent the request to the wrong email, even though I used the contact details provided to me.

DE MERIDIAN LOYALTY CARD SERVICES IS A SCAM. Beware of this company. They have people station in a busy malls and supermarkets to look like they are staffs and will give you a raffle ticket to win a holiday package. They will get your personal details and numbers and after few days you will receive a call telling you that you won a package and come with your family. They will never stop calling you and the moment you come to the location, their scam will begin and they will hold you for hours and will not give you the voucher they promised. They will convince you by showing proofs that they are part of famous companies like Marriott, De Meredian etc until you are convinced to give your card details.owners are indians from punjab side name SANJEEV and TUSHAAR. even they are doung fraud with employees also they hired them to tell them that you have to sell holidays after that they come to know thats its fraud company and when they ask to left this company they hold their pasport and salaries.If you are a Filipino beware of HAZELYN. She is working for this scam company. I wonder how this company got a business license to operate like this. BE CAREFUL AND DON’T SIGN ANYTHING UNTIL YOU READ AND UNDERSTAND EVERYTHING THEY ASK YOU TO SIGN AND NEVER GIVE YOUR CARD PAYMENT.

This has been the worst company I have ever dealt with in my entire life.
I have been subscribed with DE MERIDIAN LOYALTY CARD SERVICES L.L.C for two months, and until now, I have not received a single service, a refund, or even proper communication. This is, without exaggeration, the most unreliable and unprofessional company I have encountered.

Based on my personal experience:

The company is an absolute failure and does not fulfill any of the promises they make before taking your money.

All they provide is a set of papers they call a “contract,” but there are no real services delivered.

Every time you request a service, they give excuses: “the system is down,” “we will check and get back to you,” “contact us next week”… endless and ridiculous delays.

These excuses mean only one thing:
“Do not expect to get your money back or receive any service from us.”

I strongly warn everyone — based on real experience — not to deal with this company at all.
They lack credibility, professionalism, and any real intention of providing the services they advertise. Their only focus is taking people’s money without delivering anything in return.

Now, a message to everyone who has fallen into the same situation:

I contacted Consumer Protection, and there has been positive progress.
We are now in the process of appointing a legal attorney and filing all necessary complaints to reclaim our rights.

Anyone who wishes to join or recover their rights can find me on SM

These guys are a scam!!! they take the money and do not provide you with the value for what you have paid. Also they never reply to emails or calls.

Scam
I got a call from this de meridian saying that you have won the 2 lucky draw coupons & come with your family to claim it.
We went over there & they told us about a package offer of 10K AED. They literally told me even you accept or reject this offer, no issues we can have the 2 coupons absolutely free.
1. We can go for any of 3 among a)Cruise Dinner b)Desert Safari c) Movie Tickets
2. 4 Days 3 night International Hotel stay

We accepted & when we tried to redeem the voucher by mailing them, they aren't responding. even i tried whatsapp, direct call etc everything, the hindi guy saying foolish.
Poor customer service.
Please dont waste time on these scammers.
they will be in every supermarkets, malls etc giving coupons to fill. Please stay away from this GUYS

Really a scam. Staff named Cherry and Bernadette will discuss there in le meridian hotel. (Which they just rented)that just to save the slot subscribe in the holiday package and you can refund it anytime w/o paying any charge. After letting me sign and the following day I decided to refund, claiming that it is non refundable and I need to pay 35% then after few weeks gave me an option, refund is in the option 3.of course I choose to refund then suddenly will message that it cannot be refunded?! Are you playing guys? Its been 4mos! Give me my money back! Reported again to DET and police.

I am writing this complaint with deep pain and disappointment regarding my recent experience with DMGC Tourism. I was invited to one of their events after being informed that I had won a voucher for an international staycation of 4 days and 4 nights.

However, upon attending, instead of receiving the promised reward, I was subjected to a lengthy sales presentation of their so-called travel packages. They convinced me to purchase their Bronze Package worth AED 4,000 for my parents’ Umrah trip, offering it under the impression of an easy installment plan. However, it included hidden interest and processing fees, which they failed to disclose transparently.

I contacted Faizal (Sales manager)and Amir (Sales person)so many times but they forward my call and never respond to whatsapp message.They assured me that the Bronze card and loyalty card would be delivered the next day, but I only received a generic email in pdf with unclear terms written on it.

Despite repeated follow-ups by phone and email, there has been no proper response, and their customer support continuously redirects me to unanswered emails. In there email they mentioned saudi embassy has put ban on multiple entry umrah visa which is completely false information as of 11 October 2025 which break my trust with this company even more and not giving any booking confirmation for hotel and flight ticket.

Thankfully, I disputed the payment with my bank as I had paid by credit card, but many others on that day made payment through debit card or cash are lost it, As a Dubai resident, this experience has left me not only financially burdened but also mentally distressed.

Such fraudulent practices destroy the trust of residents and visitors place in the tourism sector of this great city. It is heartbreaking to think that while I intended to fulfill a noble cause for my parents’ Umrah, my trust was exploited in such a shameful manner.

I already informed my local lawyer to take action against this DMGC Tourism, This is not only about financial loss but also about safeguarding people’s mental health, dignity, and trust in Dubai’s tourism.

If you tell i am also not your customer then it will be the greatest mistake of your company.

Updates for the Review:
I am a verified paying customer of De Meridian, with a signed agreement and documented payment under DMGC Tourism LLC. My case is already with the Dubai Department of Economy and Tourism (DET) and Consumer Rights.

After posting my experience here, De Meridian publicly commented claiming they have “no record” of me — a tactic they seem to use on multiple 1-star reviews to make it appear those reviews are fake. This is simply not true in my case, and I have all proof of payment, emails, and official case references to confirm it.

My original review still stands: the services promised at purchase were never delivered, responses were delayed far beyond their stated timelines, and communication was often evasive. I do not recommend joining.

I signed up with this company after being presented with what seemed like an attractive membership package, including hotel stays, specific destination flight tickets, and other promised benefits. The presentation was very convincing, and I was assured that everything would be handled smoothly and promptly.

Unfortunately, my experience from the very start has been the complete opposite. Many of the key services I was told I would receive never materialized — for example, the booking portal access promised within 48 hours, a physical membership card, and even basic responses to my emails. Communication has been painfully slow, with many messages left unanswered for weeks, even after repeated follow-ups.

When I tried to use my benefits, the conditions suddenly changed from what I was originally told. Instead of straightforward bookings, I was met with vague replies, long delays, and requests for more forms before even confirming availability.

I eventually requested to cancel my membership due to non-delivery of the promised services. This process has been just as difficult — full of delays, requests for in-person visits even though it’s possible to handle matters remotely, and references to terms and conditions that were never explained in this way during purchase.

What’s most concerning is that I’ve since connected with other customers who’ve had almost identical experiences — many feeling trapped and unsure how to recover their money. It’s deeply disappointing that a company operating in such a visible location is not taking stronger steps to resolve these situations quickly and fairly.

My sincere hope is that they will take responsibility, honor the original commitments made, and bring this matter to a fair conclusion for all affected customers. Until then, I would urge anyone considering this company to research very carefully before making any decisions.

Thank you for giving me the best experience in taiwan. Provided me the best hotel and tours.

No hassel smooth experience. Lookinh forward to more travels with DMGC

I once filled out a voucher in a market in Deira, thinking it was just a normal promotional activity. The next day, I received a call saying that I had “won” a free voucher for either a Dhow Cruise or a restaurant. To claim it, I was instructed to go to a hotel near the Garhoud area.

At first, everything looked legitimate. The venue was inside a proper hotel, and the staff appeared professional, which gave the impression that this company was trustworthy. When I approached the lady at the desk and introduced myself to claim the prize, she informed me that before receiving it, I needed to attend a short “orientation” that would last 15–30 minutes.

During this orientation, the real purpose became clear. Instead of simply handing me the prize, they delivered a highly persuasive presentation about their business, repeatedly insisting that I consider subscribing to their packages. They used psychological tactics, pressure, and smooth sales talk to convince me. To their disappointment, I did not accept any subscription. I only took the voucher, and even then, I never used it after researching online and discovering multiple negative reviews exposing their scheme.

⚠️ Do not fall for this company. Their so-called “free voucher” strategy is nothing but a front to lure people into high-pressure sales meetings. They disguise themselves as legitimate businesses by operating in hotels and presenting themselves as professionals, but in reality, they are running a deceptive sales trap. This practice has been going on for years, and they continue to mislead people with the same tactics.

Eventually, the authorities will catch up with them and take action. Until then, I strongly advise everyone to avoid wasting their time and energy with this company. Stay alert, protect yourself, and do not be deceived by their false promises of free prizes.

❗ Do not trust this company. Believe all the negative comments below—they come from real experiences, not dummy accounts.

My Personal Experience:
I signed a contract with De Meridian on March 1, fully trusting the promises made to me. From that moment on, I kept following up through emails and messages, yet every response I received was nothing but excuses and empty assurances.

1️⃣ Flight Booking Failure:
We initially requested a booking with Singapore Airlines, which at the time was worth just over 2,000 AED. Despite continuous follow-ups, the booking was never made. As time passed, the price increased to over 3,000 AED—and still, nothing happened.

2️⃣ Cashback & False Promises:
Since I paid the full amount of 14,999 AED upfront, they promised that any additional charges incurred if I converted it to installments would be covered by them. That never happened.
They also assured me of a 2,000 AED cashback, but even after months of waiting, no payment was ever made.

⚠️ Broken Commitments:
This company is only good at making promises, but never at fulfilling them. Not a single commitment was honored, and I never received even a fraction of the services I paid for.

Even something as simple as their so-called “free voucher” for a Dhow Cruise was never provided—showing clearly that they cannot even deliver on the smallest of promises.

💔 In the end, I lost 14,999 AED, my trust, and my peace of mind. This experience has been a costly lesson, and I share it here to warn others:
👉 Never fall for this company’s marketing tricks or be lured by “free” offers. Their words may sound convincing, but their actions prove otherwise.

Hi
Atleast you guys could reply me here and dont tell me that my account is dummy 😁! Kindly refund me if you dont want ill keep posting here coz you guys dont even response to my email!!! Please guys dont waste money in this company!