Dealerloyaltyprotection Omdömen 

209
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My experience with Dealer Loyalty Protection started off rocky until I met Mr. Justin. Justin was such a breath of fresh air. He paid close attention to my case, and he worked diligently to solve my c... Se mer

Betygsatt 4 av 5 stjärnor

I initially filed for a claim due to my Tesla having charging issues. I was initially denied for my claim but with some research and persistence that this repair should’ve been covered I was able to... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Would give negative stars. They open every morning determined NOT to pay on their trash warranty plans. How much proof and expertise do they need over and above a dealer-specific failure video. How i... Se mer

Betygsatt 1 av 5 stjärnor

STEER CLEAR OF THIS WARRANTY COMPANY!!!! They will not cover the full price of your repair if you go to a dealership for original equipment repair they will claim they are over charging!!!! My trans... Se mer

Företagsinformation

Skrivet av företaget

Dealer Loyalty Protection (DLP) is a trusted provider of vehicle service contracts, total loss protection programs, and third-party claims administration services. We partner with dealerships and customers nationwide to deliver dependable protection products, professional claims handling, and responsive customer support. At Dealer Loyalty Protection, we understand that unexpected vehicle repairs and total loss events can create significant financial challenges. Our experienced team is committed to administering claims fairly, accurately, and efficiently while maintaining clear communication throughout the process. Every claim is reviewed according to the terms of the contract and handled with professionalism, consistency, and integrity. As both a claims administrator and total loss administrator, we work closely with customers, dealerships, repair facilities, and lenders to help facilitate a smooth and efficient claims experience. Whether assisting with a covered repair, processing a total loss benefit, or answering questions about coverage, our goal is to provide prompt service and practical solutions that help customers navigate difficult situations. Built on a foundation of integrity, accountability, and reliability, Dealer Loyalty Protection is dedicated to delivering quality protection products and exceptional service to every customer and dealer partner we serve. Dealer Loyalty Protection, Covering You to the Next Level.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

209 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 34 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(209)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This company is terrible

This company is terrible. I am being denied a legitimate claim, and none of my emails are being replied to when I submitted the documentation in their policy that show I am correct. I finally called to discuss and Ralph Bueno hung up on me. What a ridiculous way to be treated over a policy that I paid for!!!!!

31 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shawn Ozenga from management is so…

Shawn Ozenga from management is so unprofessional does not let customers speak and hangs up the phone without listening to the whole story and side of customer. Please be careful with this company very untrustworthy and rude. I will never do business with them again SCAM !!!

5 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WARNING - STAY AWAY

I'm a repair facility and let me WARN you this company is AWFUL/Impossible to work with. I submit everything the day the customer arrives. It's been over a week and no response, except when I ask for an update they ask to send it all in again. THREE TIMES. And asked for copy of contract like they don't have it or know what it covers?? I feel really bad for the customer.

5 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

I usually have bad experiences with customer service, but I just resolved my gap claim check issue super efficiently. I worked with a girl named Talia, and she was such a pleasure to work with in what could’ve been a frustrating situation! I had a wonderful experience with her. Very professional!

24 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful service

Wonderful service, first time speaking to such a magnificent costumer service where I don't have to argue and I'm actually being treated with manners and respect! Thank you so much Saymon it was wonderful being attended by you!

22 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Impossible to get a claim paid.

Happy to take your money but make it impossible to do a claim. They ask for documents after documents (which are pretty obscure) even though they have EVERYTHING from my insurance company AND the lender. Beyond frustrating and making my life miserable. I suspect the positive reviews are from employees since this company is horrible. Do not waste your money on this scam.

8 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank god for Talia

Thank god for Talia! When it comes to dealing with cars it can get very stressful. Talia has an amazing customer service vocie that is calming and reassuring. She is such a sweetheart.

13 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience

I had an amazing experience, it’s a very good policy in addition to the fact that the advisors are very friendly and helpful, I would definitely buy it again… So happy with it

25 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service !

I called and got sent to talia, who was extremely helpful and friendly. she helped with my cancellation and even offered to reach out to the dealer to ensure i got my refund!

22 maj 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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