Great experience from start to finish. The team were friendly, professional, and very easy to deal with. They kept us updated throughout and explained everything clearly. The process was smooth and st... Se mer
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Det här tycker kunderna
Had a £170 parking ticket for parking in an unmarked bay , it was a pick up parking area no red lines or signs saying how long to park for , easy money and won't get a penny , jokers
SCAMMERS.... Trying to force me and bully into paying a parking fine for a £170 saying i did not pay parking when I have the proof on my bank statement that I paid for parking, not willing to accept t... Se mer
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Parking fine received 8 Nov paid it £60 on 11 Nov. Since then been harassed by Parkmaven and then constant letters from dcbl with threats if not paying £170. 15 emails to both companies with proof of... Se mer
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Företagsinformation
Om Direct Collection Bailiffs Ltd
Skrivet av företaget
DCBL is the UK’s leading provider of ethical High Court Enforcement and Debt Recovery services.
Widely recognised from the popular Channel 5 TV series “Can’t Pay? We’ll Take It Away!”, we provide effective recovery solutions to both SMEs and large corporate clients across the UK.
Backed by a 98% client retention rate, we have successfully recovered in excess of £85 million in the last 12 months.
Our dedicated team delivers a stress-free, 'One Solution' service designed to protect your reputation while securing the money you are owed.
Learn more about our debt recovery and high court enforcement expertise.
Widely recognised from the popular Channel 5 TV series “Can’t Pay? We’ll Take It Away!”, we provide effective recovery solutions to both SMEs and large corporate clients across the UK.
Backed by a 98% client retention rate, we have successfully recovered in excess of £85 million in the last 12 months.
Our dedicated team delivers a stress-free, 'One Solution' service designed to protect your reputation while securing the money you are owed.
Learn more about our debt recovery and high court enforcement expertise.
One Solution - Debt Recovery Made Simple
Skrivet av företaget
- DCBL collects debts for businesses and individuals
- Are you an individual who is owed money by a business or another individual? Feeling like you have nobody on your side? If so, you should know that at DCBL we don't just collect debts for businesses. If you are owed £1,000 or more and have proof of the debt, call us on 0203 298 0201 and our Debt Collection consultants will talk you through the process for recovering your money from start to finish.
- Free debt recovery consultation
- Debt recovery is not a one-size-fits-all service. That's why we offer a free debt recovery consultation to understand your specific case, helping us to achieve the best possible outcome. Our quotes are fully inclusive with no hidden fees. Start your quote today with our quick and easy form.
Kontaktuppgifter
Direct House, Greenwood Drive, WA7 1UG, Runcorn, Storbritannien
- 0203 434 6132
- enquiries@dcbltd.com
- www.dcbltd.com
2,6
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3 tn omdömen
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Just wanted to say a big thank you to…
Just wanted to say a big thank you to the team at DCBL for the brilliant way they handled my debt recovery case. They were professional, easy to deal with, and kept me updated the whole time. The process was smooth, stress-free, and the outcome was exactly what I’d hoped for.
Really impressed with how efficient and supportive they were. I wouldn’t hesitate to recommend DCBL to anyone needing help with debt recovery. Thanks again.
23 januari 2026
Svar från Direct Collection Bailiffs Ltd
Thank you for your kind feedback.
We’re delighted to hear that our team could provide professional, efficient, and supportive service throughout your case. It’s great to know the process was smooth and stress-free, and that the outcome met your expectations.
We truly appreciate your recommendation and look forward to assisting you again if needed.
Tenacious debt collectors!
Very impressed with DCBL's tenacity in attempting to collect an overdue debt from a debtor who is lacking in integrity. DCBL has kept us updated throughout the process, involving us where necessary while assuming responsibility for all communication with the debtor. Very happy to have DCBL handling this debt for us - I wouldn't hesitate to instruct them again.
1 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
Thank you for your feedback.
We’re pleased to hear that our team could handle the debt recovery efficiently and keep you informed throughout the process. It’s great to know that our approach provided clarity and support while managing communications with the debtor.
We truly appreciate your trust in DCBL and look forward to assisting you again in the future.
Bullies
This company is the ugliest combination you can imagine of the stereotypical school bully and the class know-it-all. Awful.
21 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your experience.
DCBL operates strictly within legal and regulatory frameworks and aims to handle all matters professionally and fairly. If you have concerns about a specific case, we encourage you to contact our Customer Support team directly so it can be reviewed thoroughly and addressed appropriately.
Highly recommended
I can't recommend DCBL highly enough, I do not think I would have recovered any of the debt without DCBL involvement.
This has been a very straightforward and rewarding contract. I received reassuring advice regarding each step of the recovery procedure and kept informed at each step.
This is a very professional company.
21 januari 2026
Svar från Direct Collection Bailiffs Ltd
Thank you for your kind feedback.
We’re delighted to hear that our team could provide clear guidance and support throughout the recovery process, and that our involvement helped achieve a successful outcome. It’s great to know the experience was straightforward and reassuring.
We truly appreciate your trust in DCBL and look forward to assisting you again if needed.
They are demanding.Rude ignorant I…
They are demanding.Rude ignorant I explained I have problems with the post. I had increase of payment £160 I rang the company,
I made the payment on the phone she told me its been declined I checked on line banking.
She told me make the payment again ...she was very rude ...very demanding or you ..will get a ccj. I told her my bank said its pending as they are doing a check, she would not listen. .
The rep did not have any consideration if your elderly, disabled, ?? She did not care, she wanted my money again, terrible way to speak. ANY WAY THE MONEY DID GO THROUGH,
THEY SCAMMERS
The worst company EVERY VERY RUDE... the goverment need to do something about this,
I have requested the manager to ring me
20 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your experience.
DCBL operates strictly within legal and regulatory frameworks and aims to handle all matters professionally and fairly. Where there are concerns about communication or account-specific issues, we encourage customers to contact our Customer Support team directly so the matter can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to ensuring our clients are supported respectfully throughout the process.
Excellent service from start to finish
Excellent service from start to finish
19 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
Thank you for your feedback.
We’re delighted to hear that you found our service excellent from start to finish. It’s great to know our team could provide a smooth and professional experience.
We truly appreciate your trust in DCBL and look forward to assisting you again if needed.
Svar från Direct Collection Bailiffs Ltd
Thank you for your kind feedback.
We’re delighted to hear that Tim was able to provide helpful and knowledgeable support. It’s great to know he made a positive impact on your experience with DCBL.
We truly appreciate your trust in our team and look forward to assisting you again if needed.
Scamming company
Now getting threatening legal letter for £170, even though the person who borrowed my car paid too into machine as no change given out of machine.
I have Sent cease and disist letters , I've been ignored.
Trying English legislation in Scotland!!
Let's go to court and fight it out in front of a judge because we have the proof we are in the right !!!
13 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and within the relevant legal and regulatory frameworks. If you believe a matter has been raised in error or have supporting evidence, we encourage you to submit this directly to our Customer Support team so the case can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and remain committed to resolving matters professionally, fairly, and transparently.
Unbelievable
Received a parking fine and contested it with euro car parks. Same old rhetoric on the appeal and they transferred this to DCBL. Eventually paid the extortionate fine and they still are trying to make me pay it a second time with the continuous threatening letters.
Next step the police/court if they carry on!
13 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and operates within the relevant legal and regulatory frameworks. If a customer believes a matter has been raised in error or has supporting evidence, we encourage this to be submitted directly to our Customer Support team so it can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every case professionally, fairly, and transparently.
☠️☠️☠️☠️☠️☠️☠️☠️☠️☠️
💥💥💥💥💥💥💥💥💥💥
PRIVATE PARKING LOTS ESPECIALLY IN MAIDSTONE KENT U.K.&EVERYWHERE!
💥💥💥💥💥💥💥💥💥💥
LEGAL SCOUNDRELS USING LOWER CIVIL COURT LAWS TO COLLECT MASSIVE AMOUNTS OF CASH FOR PARKING TICKETS ON PARKING LOTS OWNED BY THEIR CLIENTS WHO RUN PRIVATE CAR PARKS AND HAVE NO CARE OR CONCERN FOR OLD AGE PENSIONERS, FAMILIES, MUMS WITH YOUNG CHILDREN, PEOPLE WHO ARE ON A PENSION AND ARE DISABLED. THE LUXURY OF SHOPPING AT YOUR FAVORITE DISCOUNT DEPARTMENT STORE HAS BEEN CONTAMINATED AND DESTROYED BY DEBT COLLECTION COMPANIES CHARGING MUCH TO MUCH FOR THEIR PARKING TICKETS, TAKING ADVANTAGE OF THE FAMILIES WHO SHOP AND SUPPORT THE SHOPPING CENTERS IN MOST OF THE UNITED KINGDOM. IN THE FUTURE MY FRIENDS STAY HOME WITH YOUR LOVED ONES AND FAMILY, DO ALL YOUR SHOPPING ONLINE? SIMPLE & MUCH WISER TO SPEND YOUR TIME SHOPPING ONLINE & FORGET ABOUT THE STORES YOU ALWAYS SHOPPED IN BECAUSE THEY HAVE ALSO VIOLATED YOUR RIGHTS TO PARK FOR FREE AND SHOP TILL YOU DROP OR RUN OUT OF MONEY???
💥💥💥💥💥💥💥💥💥💥
I AM A PENSIONER WITH A BLUE BADGE FOR PARKING? I HAVE MADE A FEW MISTAKES WITH PARKING IN MAIDSTONE WHERE THE PARKING WAS ALWAYS 3 HOURS & ONE DAY THEY CHANGE THE SIGNS TO 2 HOURS MUCH LATER AFTER I PARKED SEEING THE 3 HOURS PARKING SIGNS? NO MORE PARKING IN MAIDSTONE FOR ME? I BUY EVERYTHING ONLINE?
💥💥💥💥💥💥💥💥💥💥
11 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and strictly within the relevant legal and regulatory frameworks. We understand that parking enforcement matters can be frustrating, particularly when issues arise with notices or disputed charges. Our goal is always to handle every case professionally, fairly, and transparently.
Where a customer believes a matter has been raised in error or has supporting evidence, we encourage this to be submitted directly to our Customer Support team. This allows us to review the case thoroughly, liaise with the relevant authority if needed, and ensure any discrepancies are addressed appropriately.
We take all feedback seriously and continually review our processes and training to ensure that our teams maintain the highest standards of professionalism, compliance, and respect for all individuals involved.
Euro car parks and dcbl acting illegal …
I had parking ticket from euro car park for parking in a car park late of night REASON WAS I had a puncture and as I'm disable my cousin came to my rescue he never received a letter from euro car parks (scammers) I appeal my letter and they rejected it now dcbl have sent me a threatening letter I have contacted llanelli magistrates as I ask euro to take me to court so I get a fair hearing instead of the threats and harassment I to get correct advice I have the legal rights to be heard in llanelli magistrates Court but these bozo not listening or acting legal so I contact popla for help these are waste of time and got excuses no professional help at all these work with euro car parks to illegal scam money out of ud
8 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and operates within the relevant legal and regulatory frameworks. We understand that parking enforcement matters can be stressful, and we encourage anyone who believes a matter has been raised in error or has supporting evidence to contact our Customer Support team directly. This allows the case to be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every matter professionally, fairly, and transparently.
This company have been chasing me for a…
This company have been chasing me for a fine incurred at a Motorway Services in Cherwell, when I was unable to leave the site due to a flat tyre. Despite furnishing them with proof (which is very difficult) they have continued to Harass me with notices of intent to prosecute! I have spent literally hours waiting on the phone, which they don’t answer unless you’re willing to pay. Terrible company.
8 december 2025
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and operates within the relevant legal and regulatory frameworks. Where a customer believes a matter has been raised in error or has supporting evidence, we encourage this to be submitted directly to our Customer Support team so it can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every case professionally, fairly, and transparently.
This is such a greedy scam
This is such a greedy scam, parking fine etc.. acts like a parking mafia in UK, and some way working together with or sending every single claim to Northampton civil business centre, supposedly a court.
They don't listen people and could charge hundreds of pounds, anything they wish, MPs parliament must encourage them, doing nothing about these gangsters.
7 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and operates strictly within legal and regulatory frameworks. We understand that parking enforcement matters can be frustrating, and we encourage anyone who believes a matter has been raised in error or has supporting evidence to contact our Customer Support team directly so it can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and remain committed to handling every case professionally, fairly, and transparently.
Highly recommended.
Highly recommended.
Did what was asked of them in a professional way.
Thank you so much.
7 januari 2026
Svar från Direct Collection Bailiffs Ltd
Thank you for your feedback.
We’re delighted to hear that our team was able to assist you professionally and meet your expectations. It’s great to know our service was helpful.
We truly appreciate your trust in DCBL and look forward to supporting you again if needed.
Absolute scum of the earth trying to…
Absolute scum of the earth trying to force money out of me for a contract which is still not completed. They will not let you talk constantly talking over you and very rude there not there to help they are there to try and scare and intimidate
3 januari 2026
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL operates strictly within legal and regulatory frameworks and acts only on formal instructions from our clients. If you believe a matter has been raised in error or have supporting evidence, we encourage you to contact our Customer Support team directly so it can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every case professionally, fairly, and transparently.
Well sadly has to be one of the worst…
Well sadly has to be one of the worst standards that I have the misfortune to contact on behalf of ‘their client’. Staff terminated the call when legally challenged over a PCN (Parking Charge Notice) that I received. Advised they could not ‘ reach a resolution’ and stated ‘Good-bye’.
From start to finish today after being ignored both by the Parking Agency and DCBL ranging from various excuses of … ‘ we do not have Managers’, then received a voicemail from an alleged Manager with ‘ okay there if you need us again let us know’ then finally today as I await a very serious complaint to the Ombudsman .. these agencies clearly do not know legislation not to mention the standard full stop.
End result confirmation from locus that PCN has been rescinded and removed due to a clear legitimate reason/rationale and no further action.Parking Agency will be notified accordingly.
If I receive any further correspondence or otherwise I will report this activity.
Please I ask everyone to seek where appropriate Citizin Advice and/or POPLA….. hope that helps!
31 december 2025
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your experience.
DCBL acts only on formal instructions from our clients and operates within the relevant legal and regulatory frameworks. We understand that parking enforcement matters can be frustrating, and we encourage anyone who believes a matter has been raised in error or has supporting evidence to contact our Customer Support team directly. This allows the case to be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every matter professionally, fairly, and transparently.
BEING CHASED BY THESE CLOWNS REGARDING…
BEING CHASED BY THESE CLOWNS REGARDING A PARKING NOTICE IN A PLACE NEXT TO MY CHAPEL WHERE I ATTEND EVERY SUNDAY FOR 40 YEARS THEY NEVER CONSULTED THE PARKING CHARGE WITH THE CHAPEL THIS IS A YEAR HAS GONE PAST LETTER SENT FROM THEM A FEW DAYS BEFORE CHRISTMAS JUST SUMS UP THEIR ARROGANCE
23 december 2025
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and operates within the relevant legal and regulatory frameworks. If a matter has been raised in error or supporting evidence is available, we encourage customers to contact our Customer Support team directly so the case can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every case professionally, fairly, and transparently.
Bullies
Why was I not suprised to see all the negative reviews! These people are so unprofessional in such a fashion, they should be shut down.
No matter how many emails you send or reply too they just ignore you and then just pursue you to the very top. Never let them in your house either!
22 december 2025
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL operates strictly within legal and regulatory frameworks and acts only on formal instructions from our clients. If you believe a matter has been raised in error or have supporting evidence, we encourage you to contact our Customer Support team directly so it can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every case professionally, fairly, and transparently.
Extremely disappointing enforcement – process-driven, not outcome-driven
I instructed DCBL based on their reputation and expected a proactive, intelligence-led enforcement effort. Unfortunately, the service delivered fell well below what I reasonably expected.
Despite clear evidence that the debtor was evasive, operating informally, and deliberately avoiding engagement, enforcement consisted primarily of a small number of mechanical attendances at addresses which were either unanswered or later found to be vacated. No meaningful engagement was achieved, no assets were identified, and no strategic escalation followed.
DCBL confirmed that:
-No detailed logs of contact attempts are retained
-No screenshots or records of messages are kept
-No proactive follow-up with third-party intelligence is permitted
-Further attendances are abandoned once an address is deemed unproductive, even where evasiveness is evident
In practice, this means that once a debtor refuses to answer the door or moves address, enforcement simply stalls.
What was most frustrating was the lack of transparency. Reports were retrospective, sparse, and only clarified after persistent chasing. When challenged, the response was effectively that the outcome was unfortunate but unavoidable — despite this being precisely the type of debtor High Court enforcement is meant to address.
I appreciate that enforcement cannot succeed in every case. However, this felt like a process completed to satisfy terms and conditions rather than a determined attempt to recover a debt.
If you are a creditor dealing with a determined, evasive debtor who operates outside conventional employment or asset structures, be aware that this service may offer very limited value beyond ticking procedural boxes.
I would not use DCBL again for enforcement against an evasive or non-compliant debtor.
22 december 2025
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear that your experience did not meet expectations.
DCBL acts strictly within the legal and regulatory frameworks and follows established procedures to ensure all enforcement actions are compliant and transparent. While outcomes can vary depending on the circumstances, we aim to provide clear reporting and professional service throughout every case.
Where a client has concerns or requires additional clarification on actions taken, we encourage direct contact with our Customer Support team so that the case can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and continually review our processes to ensure we maintain the highest standards of professionalism, compliance, and client support.
Absolute pond life
Absolute pond life. They try to bully people in to making payments not owed. They tried to take me to court and lost. Do not even engage with these pond life.
19 december 2025
Omdöme utan inbjudan
Svar från Direct Collection Bailiffs Ltd
We’re sorry to hear about your concerns.
DCBL acts only on formal instructions from our clients and operates strictly within the relevant legal and regulatory frameworks. If you believe a matter has been raised in error or have supporting evidence, we encourage you to contact our Customer Support team directly so it can be reviewed thoroughly and addressed appropriately.
We take all feedback seriously and are committed to handling every case professionally, fairly, and transparently.
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