Day Lewis Pharmacy Omdömen 

I went into my local Day Lewis in Turnford, Broxbourne today. Throat spray £10.38. Same one available in Tesco £7. Cough mixture £6.90. Same one in Tesco £4.50. Day Lewis absolute rip off, you should be ashamed of yourselves.

Very helpful with what travel vaccines to have. Can recommend Indi as he explained all vaccines which are required and sorted them quickly.

PLYMSTOCK, PLYMOUTH
Now I realise why I signed up with PHARMACY4U! Tried phoning my local Day Lewis at 9am - it just rang and rang and rang. Tried again 5 mins later, same thing! I suffer from Anxiety and did not want to go to the pharmacy itself as I know how long it takes to get a prescription. But I had to go as it was medication for my daughter (which is normally sent via Pharmacy4U) but wasn't on this occasion. I got there around 9.08am, there were to people before me. Bearing in mind I had a message from the pharmacy telling me my child's medication was ready to be picked up, I asked the ONE staff member on the till and she pulled up my daughters prescription which had not been made up! There were at least 6 staff behind in the scenes and in the pharmacy making up prescriptions. One older gentleman, who was before me, almost collapsed whilst waiting and had to leave. 35 minutes later, I'm still waiting, getting more and more anxious. I asked how much longer I had to wait and they said it was being made up! The pharmacist was as miserable as you can get, moody and unhelpful. I ended up storming out without my daughters medicine as it was coming up to 40 mins and more and more people were coming in. AUWFUL experience never again.. Miserable staff, extremely slow on dealing with prescriptions and just not a nice place to go, unless you have 24 hours to wait for your medication to me made up even though there are 6 staff members just shuffling around.

I was lucky enough to get an early response from my GP and my urgent prescription was immediately digitally sent to Day Lewis. This was shortly after 9:00am. After five hours and many many attempts to call Day Lewis, I am still waiting for somebody to answer the phone. EDIT - it's now to late in the day for me to make use of my medication. Resulting in me having to endure an additional 24 hours of discomfort. Thanks for that Day Lewis. I'll switch to Tesco in future.

I was served by a lovely woman named Bibi she was kind and considerate and helped me to get my medication after I explained I was in a lot of pain she calmed me down and gave me my medication very quickly. Great customer service and compassion highly recommended to all!!!!!!

Day Lewis Chandlers Ford
Went there just before Xmas for a chat about weight loss service.
Pharmacist and her colleague were really helpful and explained my options to me.
Have another review booked in next month and will definately recommend to others as the service was amazing

Simply get more staff. If the current ones are not sick they are too busy to answer phones. Try putting service before profit.

Fair enough they said my meds would be ready this afternoon (Wed 18/12) when I called yesterday morning. As its a 20 mins walk & didnt want a wasted journey in the pouring rain, kept calling from approx 1-4 p.m. to see if it was ready & the phone was constantly ringing out. They eventually decided to answer. They're supposed to send a txt to say when its ready but that never happens, as apparently its supposed to come from head office. For my next lot of meds will nominate another pharmacy on the patient access app.

Day Lewis Narrowcliff. I’ve been out of hospital a week and I’m still waiting for my meds. I’m told everyday they’re in but when I go to collect, I wait an hour to then be told ‘it’s not all here’

I’ve purchased most items (blood testing strips etc) online for next day delivery.

Staff are slow, untrained liars. Such a shame people’s health are at risk due to these individuals.

Excellent advice and service about travel vaccination. All administered by Magda who was so professional and helpful with all her advice. I would definitely recommend.

I'm sorry to see these poor reviews as I had an excellent and very friendly experience getting vaccinations for a holiday

From the moment I walked in, I was greeted with warm smiles and a genuine willingness to help. The staff took the time to listen to my concerns regarding my prescription and provided detailed information about my medication. Their knowledge was evident, and they answered all my questions thoroughly. It's refreshing to find a pharmacy where the staff is not just doing their job but genuinely cares about the well-being of their customers. I left feeling informed and valued.

I signed up for the 24/7 collection service at Liskeard branch. waited nearly 3 weeks but heard nothing. Checked with surgery who said they sent medication to the pharmacy 2 weeks ago. When I asked Day Lewis the reason for delay they told me they didn't have my mobile number but I provided my mobile and email address when I signed up for the service. Queue from the counter to the shop door, 6 people working in the store but only 1 helping customers. Overall impression is unorganised chaos.

The manager of this branch was extremely helpful and went above and beyond to ensure I got my anti-seizure medication. He was calm and reassuring knowing that it was crucial that I had to have the anti-seizure drug. He even kept the store open until it was resolved. It was supposed to close at 2.30 but it was nearly 3pm by the time I left.
I didn’t get his name, but I’m hoping knowing the time & date, you’ll see who it was and pass on my huge thanks and appreciation for his help and kindness.
Rachel Duckett

Went to collect an urgent prescription 4 hours after doctor sent it. Told no prescription received. Went back to doctors who gave me print out showing it had been sent. Pharmacist claimed it had been sent to another pharmacy until I showed him the print out then tried to claim the surgery had falsified the records. Avoid this awful company

When I went to collect my disabled mums medication they had forgotten a prescription. When going back they claimed that the doctors had stopped that medication, they suggested to go home and double check if it was that medication that was missing. Going back once again they were adamant that this was stopped.

I went to the surgery to see if this was the case. Not only did they say they sent that medication to the pharmacy they even showed evidence to prove this.

I called the pharmacy up to see what was going on only to be told “call back later” and then put the phone down.

I went to the pharmacy and there was no apologies just here is the medication.

The pharmacy I went to is CLAPTON BRANCH.

This is not the only incident with these bunch. This is the straw that broke the camels back!

I will be looking for another pharmacy.

Not the first time and wont be the last .I have been waiting 23 days and i am still waiting for my meds to arrive even after being told yet again they did not realize I have my meds delivered. Really. After using this same service for over 10yrs .The only reason you got 1 star is because you eventually answered your phone and there was not a minus star option .So if you are reading this and you rely on your meds being delivered i suggest you find a more reputable company .Not Day Lewis .

Absolutely incompetent and so unhelpful. Don’t know how they’re still allowed to operate when they have such a huge responsibility to the public. Sickening! Excuse the pun.

Absolutely awful company. And because they own all of the pharmacy’s in my town there’s no escaping them. They routinely miss items off things on my prescription. The wait to even get your prescription is minimum 45 minutes if you’re lucky. Today they missed out the whole months painkillers and half of my anti inflammatory meds and didn’t bother to even tell me I had to find out they didn’t have it by ringing up when I got home and realized. After already going there twice today to get it. And because they gave me some of it I can’t even take my script elsewhere to get it so now just have to not have any for the weekend.

Went to get my flu vaccine and (I sadly forgot her name!) the pharmacist was very knowledgeable and explained all the information in a simple but professional way. She also offered to do the blood pressure check. I was so pleased that I took my husband and kids for getting their jabs.
Very good service