Poor customer service. Imagine going to pick up a prescription and having rude staff not bothered to come to face you directly but shouting from behind the counter and asking for date of birth in a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shelly Manor Pharamcy ....... Rag tag of staff - big turnover. Was lied to today after I went to pick up 3 prescriptions, was told they were out of all three. Being awkward and unaccomadating . Pl... Se mer
My first time using Pharmacy First for a minor ailment and it was a very good experience. In and out, a thorough chat with the pharmacist, and everything sorted in half an hour. No need to bother th... Se mer
for years my 90 year old father has had his medication in blister packs. He is elderly and confused, so the packs work well from a patient safety perspective - they ensure he takes the right pills... Se mer
Företagsinformation
Skrivet av företaget
One of the UK’s largest independent pharmacy chain, helping people in the community stay healthy and feel better.
Kontaktuppgifter
2 Peterwood Way, CR0 4UQ, Croydon , Storbritannien
- +44 208 256 6205
- customercare@daylewisplc.co.uk
- www.daylewis.co.uk
Ingen aktuell inbjudningshistorik
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torquay southover pharmacy
torquay southover pharmacy. if i could i would rate this southover pharmacy into special investigations.this pharmacy are putting patients lifes at risk and have already done so.this pharmacy has no respect for patients welfare. apparently you have to give doctors 2 weeks notice for a repeat prescription , then 10 days wait from southover pharmacy. stop messing around with patients health
Bribe corrupt politicians to benefit…
Bribe corrupt politicians to benefit from NHS monopoly
No regard for customers
Very helpful chemist
Very helpful chemist, very friendly and professional service
Not one member of staff acknowledged me.
Not one member of staff acknowledged my presence when I entered the pharmacy in Liskeard, Cornwall and while I was standing at the counter for 15 minutes. No smile, no nothing, I was a non-person. There were 3 customers waiting for their prescriptions at the time. I waited patiently for a further 10 minutes, sitting on a chair whist staff were answering the phone and sorting out problems with orders etc. I decided to leave after 25 minutes and went to Boots pharmacy. They were busy with customers , however I was acknowledged with a happy smile from a member of shop staff. My problem was an infected, large swelling on my knee, due to an insect bite, which hadn't responded to topical treatments. The staff and pharmacist were prompt, efficient and friendly. A simple, 'sorry, we are busy and there is a long wait,' from at least one of the Day Lewis staff would have been appreciated. I wonder how Day Lewis staff would feel if they were ignored in a similar situation. As a retired nurse, no matter how busy I was, I always made time for people. No one was ever ignored, even the quiet ones in the background.
Rude Member of Staff (Cowes)
There is one member of staff who is on the desk dealing with customers, perscriptions etc and has been for many years. Honestly they should think about moving her away from this position because she goes above and beyond to be rude to customers. I went to collect a perscription today - two items. Was given one, when I questioned it she looked down her nose at me and told me I was wrong. I went on to explain that I had been at the doctors on Friday evening and there were definitely two items on the perscription. She refused to respond any further as she was most definitely right. Honestly this is not customer service and someone in the pharmacy needs to bring her back in line as this behaviour is utterly unacceptable. On my perscription I called my medical centre as this is whom she blamed also and they informed there were two items on my script - so someone please tell me where they are as I not well enough to be dealing with this
Fantastic team
Fantastic team, great welcome, very professional, great levels of knowledge, would highly recommend!
Kind and professional
Having forgotten my asthma meds while on holiday, I was really pleased by how kind and professional the staff were at this pharmacy.
AVOID!
St John’s Colchester branch.
Do yourself a favour and choose another pharmacist.
I’m a very polite individual but I was the 3 rd person to complain about how long the wait was. I can appreciate a long wait time if it’s really busy but there’s 4 people sitting in the pharmacy all waiting more than 30 mins because there’s 1 actual pharmacist checking and in this case an African chap (nothing against his race - purely for identification purposes) with a very bad attitude. Backed up by a bunch of moody older women who take everything as offence. They don’t like being called out on their own incompetence whether it’s polite or not. They do not like anybody simply asking please tell me where my prescription is.
Well lo and behold mine was sitting. Under a box… I could hear them saying “it doesn’t ring a bell” when I said my name - none of them no what the hell is going on. It’s an absolute
Sh”t show in there.
The worst part is that they proceed to tell you that you are rude.Why? Because I’ve articulated myself better than you can and highlighted that this is not acceptable? I literally hate complaining but this lot are just a shambles and frankly embarrassing.
Even the pharmacist it’s shameful. I was told to be quiet because I would wait 2 hours at Tesco and his little band of old ladies talk about you and think you can’t hear them. It’s just disgusting
They know they are failing.
can not contact on phone said on line…
can not contact on phone said on line they do covid jabs
when i went to my local branch they said they do not do
covid jabs they are rude and very unhelpfull
would not reconmend
Very pleased with service on 9 June…
Very pleased with service on 9 June 2026
Ramana excellent helpful service.
Review
All the staff that are there now are always friendly kind and helpful. Whatever i have gone in there for, or when asked for advice they had always been understanding and professional.
Leeds road Day Lewis
Leeds road Day Lewis - Harrogate
Just wanted to say how thrilled I am on my Weight loss journey and want to particularly thank Hemma ,one of the pharmacists there .She is so professional and discreet. Friendly,knowledgeable and honest ,she allows you to make informed decisions and I feel very supported.
Day lewis thorogate
Day lewis thorogate, some staff are lovely and helpful but some are obnoxious rude, I went in for my partners medication and the pharmacy said out loud oh he's on universal now, like just let everyone else know in chemist, no need for it, he works part time but gets a little help, but this chemist lets everyone know your business, and the gossip , well that's another issue
The staff at the triangle shopping…centre Walton on the Naze
The staff at the triangle shopping centre day lewis are mostly very helpful and the pharmacist, but after having an issue with a missing item the lady behind the counter just said phone your GP , when I explained that I had run out of this particular medication she just said phone your GP , when I explained this happened last month as well she just said phone your GP, I explained the GP has a special line for prescriptions and it was not available Friday afternoon, she just said YOUR NOT LISTENING TO ME I'VE TOLD YOU PHONE YOUR GP, the pharmacist then came to attend to me she was very helpful and explained I needed to phone 111 which I did and she gave me 6 days emergency supply, it didn't end there Lisa the assistant who first served me made up a pack of LIES about what happened and said I was abusive and swearing etc I then received a Warning letter from day Lewis telling me about the incident with LISA and that this behaviour will not be tolerated !!!! The counter person NAMED LISA IS A LIAR and made this story up to cover her own back , SHAME ON YOU ,you can trust a thief , but you can never trust a LIAR LISA
Great service from Day Lewis Cranham
Great service from Fay Lewis, Cranham pharmacy. I pay privately for Mounjaro, and the care and attention to check if I met the criteria was great. The pharmacist was really helpful and gave some great advice, and the man who took my blood pressure - Adam, was helpful and calming. Really pleased I chose a local pharmacy rather than an online one! Thank you for a great service!
Day Lewis Pharmacy- Reigate
I have found this pharmacy to always be really helpful and friendly. The Pharmacist- Karen, provides great honest advice and has a very caring nature. The manager of the pharmacy is also really helpful and lovely. I highly recommend this pharmacy.
Another great visit today to Downton…
Another great visit today to Downton Day Lewis. Friendly professional staff. Lovely greeting when you go in the door from my little Polish friend. Thank you again to Aura for my weight loss help. 5*****'s
They never answer their phone.
Never answer their phone.
Staff very self important.
I am on the Monjuaro jab and pay for…
I am on the Monjuaro jab and pay for this privately. I see that Day Lewis accept Blue Light Card, but not on Weight Loss Services. Why not? 10% off the price of the jabs is around £29 on the 12.5 and 15mg. which is a lot of money. Day Lewis could well afford the 10% off and should look into this discount for Blue Light Card members.
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