DaricPay | Iran Travel Card Omdömen 226

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Responsive & operational staff. I warmly recommend! Daric sent me the card to my accommodation. I've been able to top up my card by online transfer from my western bank account, and then been refunded... Se mer

Betygsatt 5 av 5 stjärnor

I dealt with a very kind and helpful person (Sara) through Whatsapp. They answer you whenever you have a question and take time to explain things. The service is safe and fast. I was able to pay on te... Se mer

Betygsatt 5 av 5 stjärnor

Thanks to DaricPay we (Two Spanish friends sharing one card) managed to travel for 23 summer days around Iran without worrying about carrying big amounts of cash with us. Every place we visited accept... Se mer

Betygsatt 5 av 5 stjärnor

You really do feel and live like a local when you have this card. Card payment is accepted almost everywhere in Iran (even the tiniest store) and it's comes in handy especially when you have to pay a... Se mer

Företaget har svarat

Företagsinformation

  1. Valutaväxling

Informationen kommer från olika externa källor

The problem is international credit and debit cards are not accepted in Iran, The solution is Daricpay Iran Travel Card.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

226 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Responsive, excellent and thorough

The service was so responsive, immediate and supportive. All worked like a dream and Sarah was there at any time to guide me through the process. Wonderful and the follow up and support in country was second to none. Thanks to the team but especially to Sarah

24 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All around great experience

Product was exactly as described and worked perfectly fine. The support was always there to help and solve anything. For your travels to Iran, I couldn't recommend this more.

5 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

What is your commission fee % for adding money to the card???

On the website:

It says:

"All card payment companies charge around 2-3% of transaction amount each time you pay in a foreign currency..."
This is NOT TRUE.
Some companies charge 0% for foreign exchange.

---------------------------------------------------------
FAQs:

COST:

A business should be up-front and clear about it's fees. Not making them hard to find, as yours are.

"...Any commissions for other services are shown to you and confirmed before being applied...."

Why not just STATE the COMMISSION FEE [crucial info] there, up-front?!

5 juni 2024
Omdöme utan inbjudan
Logotyp för DaricPay | Iran Travel Card

Svar från DaricPay | Iran Travel Card

Dear Peter,

Thank you for your feedback. We apologize for any confusion regarding our fee structure and appreciate the opportunity to clarify.

DaricPay prides itself on transparency:

- DaricPay charges *0% fees* for cash top-ups and transactions made with the DaricPay card. This includes purchases and other card-related activities (ATM activities have their own fees in the range of a few cents directly charged by the issuer Bank, and not DaricPay).

- Our card has a *one-time issuance and delivery fee*, which is clearly stated across our materials and website.

- For top-ups using third-party services, fees can vary as these are determined by the external providers, not DaricPay. We always ensure that any applicable fees are communicated and confirmed with you before proceeding.

To improve clarity, we will adjust our wording on the website from "All card payment companies" to "Almost all card payment companies" to better reflect industry practices.

We are committed to ensuring a smooth and enjoyable experience for all our customers, and your feedback helps us improve. If you have further concerns or need assistance, please don’t hesitate to contact us.

Thank you for choosing DaricPay for your travel needs.

Betygsatt 5 av 5 stjärnor

Impresionante servicio

Impresionante la atención a la hora de resolver cualquier duda con la tarjeta y entregada el día indicado en el hotel
Si viajas a Irán no dudes en contratarla

18 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing 🤩

It was very good experience with that service. Excellent communication with my banker Sara though the WhatsApp. Everything was like that we planned before.

1 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad experience

I contacted DaricPay to get a bank account card in advance before I arrived in Iran.

After I filled in a form, DaricPay representative Sara contacted me and asked if I have questions.

Something went wrong in my communication with Sara:
1. The information from Sara changed with the speed of light.
2. Sometimes Sara answered some other questions but not those which I asked.
3. Sara made wrong assumptions on my behalf.
4. Sara repeated the same wrong assumptions again and again.
5. It seems that Sara did not have access to the questions from the form which I had filled in because she asked me the same information again.

In addition, Sara only spoke via voice messages which is quite annoying.

I would prefer not to have anything with a company which provides so bad customer service.

12 april 2024
Omdöme utan inbjudan
Logotyp för DaricPay | Iran Travel Card

Svar från DaricPay | Iran Travel Card

Dear K,

We sincerely apologize for the difficulties you experienced with our customer support. At DaricPay, we strive to prioritize customer satisfaction, and it's clear we fell short in your case.

We have taken your feedback seriously and are making several changes to prevent similar issues from happening again:

- We've reviewed and refined our customer onboarding processes to ensure clear and consistent communication.
- We've updated our support materials to answer common questions more effectively, reducing the need for back-and-forth communication.
- We've adjusted our team’s workload to provide faster and more accurate responses, regardless of when you reach out to us.

To make up for your experience, we would like to offer you our travel card and related services free of charge for your upcoming visit to Iran. We are committed to ensuring that your next interaction with us is a positive one.

Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Best wishes for a pleasant stay in Iran.

Betygsatt 5 av 5 stjärnor

Highly recommended.

For some people who hated to travel with a thick stack of money and always stuck with changing like me, this is a marvellous idea to get a bank card like this. And also because in Iran english is not so popular, pay by a bank card could save so much time.

8 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trustworthy, fast and better than Mahcard

After having issues with Mahcard I opted for Daricpay. Sarah from the support team answered quick and every question I had in detail and the card was also available after three days. The transaction worked very well with with no fees, compared to mahcard. It might seem scetchy at first, but everything worked out very well and trustworthy.

Process:
you have to transfer your money (European) to another privat European person and therefore that person will transfer money from his Iranian bank to your new Iranian bank card. It's just the reverse case of what you want to do. Therefore the money never leaves its currency area and no fees apply. Actually pretty smart.
You just have to pay the one time 20€ issuance fee, and it's possible to get your remaining money back online. To get it back in cash is only in Tehran possible, or via informal way to make Iranian bank transfer at a POS device and get it back from private person in cash.

Will use them again when I come back.

23 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smooth trip in Iran

1: Good above market exchange rate.
2: Great customer service. for example, Sara met us at our hotel to deliver our card. The agreed amount was already deposited into the card, so we did not need to carry big quantity of cash while traveling. Taught us how to use snapp online payment step by step...
3: Cashless payment throughout our trip in Iran.
4: Especially for Snapp rides, we have heard a lot tourists complaining about incidents they had with drivers over cash payments, but with online payment, the only thing you need to do is to make sure to choose the correct location for pick up and drop off.
5: For people who are gonna travel in Iran for more than a week, pls get this card, its gonna save you so much trouble.

10 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Daricpay made my trip in Iran a lot…

Daricpay made my trip in Iran a lot easier. I could pay like a local and never had to confused for paying for goods and services. Due to high inflation and instability of currency, it’s hard to pay with cash in Iran but with daricpay, it was completely stress free. Their agent is so kind and helpful to me all the way in my trip. With their follow up, I could survive the difficulty I faced.

30 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great service

Daric Pay provide you wonderful service! I had to go straight to other city from IKA airport. Daric is the only company who arranged to give the card at IKA airport. Yasaman came all the way from Tehran city, on time, explained and charged by my Euro. After 15 mins my card started working without any problems! She actually supported me before and after I arrived Iran by responding and answering my questions so quickly. Thank you so much for your sincere support and it made my trip in Iran memorable.

9 maj 2023
Omdöme utan inbjudan

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