DANYOUNGUK Omdömen 

7 days on from placing my order….
I have no parcel
I have no excuses
I have no reply from your questionnaire
I have no answer from contact@dygroup in the said time maximum (48hrs)’

No reply whatsoever
I’m returning customer aswell
My son has missed out on half his birthday clothes :(

Ordered 2 running sets yesterday turned up today great service 👍🏻

Just want to say bought your Tommy swim shorts on here Apple Pay, kept up to date immediately with order process then they arrived next day, top service 👍 Couldn’t have been easier or better in any way.. will be buying again

Asked could I exchange an item and was told no problem and sent return address. Returned item for exchange to receive the item back and be charged another delivery fee along with being told they don’t take exchanges. Won’t be ordering again.

This is the worst company ever. Ive payed and waited for my order now in a hole month, have not received any help or my package from them. Have not even get the money back. This is a bluff company, DONT EVEN ORDER FROM THEM!

Top seller. Parcel delivered next day. Quality

Loyal returning customer. 2x cp jackets the best I’ve ever seen at great prices. Definatly returning again and most likely all kids shopping done from here in future. Need a loyalty discount on top of its possible please at this rate lol

Great price, great service. Always my go to for designer clothes for me and my son

Fantastic service! Fast delivery and great item! Thank you.

Bang on from start to finish. Easy to deal with quick delivery

Placed first ever order with Danyounguk just over a week ago and have since placed two further orders. All three arrived next day, well packaged and exactly a described. Seamless and faultless service from start to finish and would highly recommend.
Cheers
Stu

I bought an expensive Canada Goose jacket from Dan Young at a significant discount. I was very surprised that it arrived without original store tags or packaging. It had been simply placed, unwrapped, in an *open* DPD bag which was then placed in a mailer. This made me wonder. Now, a month later, the stitching on one arm is starting to become undone. I tried to reach Dan Young to address these issues, but had these problems: 1. It's very hard to find contact info on their website. 2. When I did find their customer service email, my email to them was rejected (I tried twice). Hence ... this review. [FYI, my original review expressed my concerns more strongly. As their first response, this company threatened legal action, which makes me even more alarmed about their business practices.]

#91686 My order has been cancelled
I’ve been trying to contact you no response. Please look into it

I ordered the wrong size. This was corrected the next day with brilliant service to hand deliver a bigger size

Brilliant customer service all round

Purchased a Rolex from Dan young excellent service from start to finish couldn’t recommend enough

@DANYOUNGUK
Very happy with my Stone Island Nylon Metal In Econyl Regenerated Flight Trouser , the item was shipped out very quick , the most important thing the brands are AUTHENTIC! ✔️

Ordered yesterday morning at 9:30 and it arrived today and 1 pm unreal service couldn’t ask for better

Ordered off DY UK multiple times. Always perfect, postage is quick and communication is so good. I ordered trainers yesterday morning and I already have them in hand.

10/10 company

Ordered a Polo shirt on a heavy discount over what they would normally retail at, or even be on sale at.

Received item, squashed up inside package, full of creases (not a problem, I can iron). The ordered size was XXL. Although the shirt had an XXL tag attached to it, the shirt was clearly SIGNIFICANTLY smaller than an XXL.

The response I got from DanYoungUK when I contacted him about this issue, was pretty much in line with his response to other critical comments on this review page. Aggressive. Hostile. Defensive. Not someone you want to be dealing with in an online transaction at all.

Despite me showing him photographic evidence of the tightness of the shirt (with exposed belly buttons n all), compared with other XXL products from the same brand, he refused to acknowledge that the shirt was anything other than exactly as described.

Then I found an M (for Medium) label tucked underneath wash and other labels inside the shirt, thus confirming the shirt wasn't an XXL at all, but a Medium all along. I sent him a photograph of the M lable, at which point he agreed to a full refund including postage costs that I was looking for.

However, having dealt with the man via Email, and having read through the comments on this page about him. I simply don't trust him to deal with the Return honourably. Easiest thing in the world to say he never received the package or lie about what was inside the package (see other reviewers comments).

Thus, instead of returning the goods and potentially losing the money and the shirt, I will simply take the hit and pass the shirt on to some diminutive relative.

Dan Young is NOT someone you want to be dealing with in an online transaction. I was fortunate in that the shirt was only 50 quid. Lesson learned.

1st time buyer. Prompt delivery during the Christmas / new year period. Unfortunately, I had a size issue and had to return but the refund was swift. Certainly recommend.