DANYOUNGUK Omdömen 

983
•
TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Ordered an item on a next day delivery. It’s been one week since the order has been placed. I have reached out to customer service via email and whatsapp mobile number. Seems that customer ser... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely brilliant service every time. Dan always manages to find the best pieces for both me and my children, and makes the whole process so easy. I can see something he’s listed on Instagram and h... Se mer

Betygsatt 5 av 5 stjärnor

Refunded me full amount with 0 hassle- Dan is really nice man to deal with. Explained about certain issues that were no fault of his own but also made no excuses. Will definitely use his website again... Se mer

Betygsatt 5 av 5 stjärnor

Best online shopping site around. Massive reductions compared to high street WhatsApp groups are perfect so you don’t miss out on special offers. Would highly recommend 5⭐️⭐️⭐️⭐️⭐️

Företagsinformation

  1. Klädbutik

Informationen kommer från olika externa källor

Founded in 2016, we supply and sell luxury designer brands at discounted prices. Items we sell can be current season, old season, outlet stock or European exclusives. Stock is bought in huge quantities and this enables us to sell all stock below RRP. We are a UK based VAT registered company and all items we sell are 100% authentic. Dan has built a small team of fashion minded individuals that will be able to help you with sizing, measurements or any other questions you have on a particular item. We are located in the city centre of Leicester, however we do not have a physical store and work only online. We look forward to dealing with you soon.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

983 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(983)

44 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

My No1 go to site for anything fashion

Without a doubt the best sites about for designer clothes & sports wear at crazy below RRP prices!

Been getting stuff from Dan Young now for a good 4-5 years. Everything amazing quality at even better prices.

Great customer service & they always fast in the responses.

Absolute 5 ⭐️

23 september 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Bargain Items, CS could be better.

I ordered a CP Company Tracery 2 in 1 Goggle jacket from this business. The jacket came wrapped in a plain clear plastic bag. The jacket had the hood drawstring missing as well as missing extra buttons that Normally come with new CP Company jackets. The extra buttons wasn’t so much of an issue but the missing drawstring meant the hood could not be fitted properly. I reached out to the seller to come to an easy agreement by offering to accept a partial refund or the drawstring be sent out to me. The seller responded to my email after a few days, (bear in mind there is no other way to contact the business). It’s also worth noting there are different email addresses listed on the website, however, only one of them works. The seller did not want to replace the drawstring or offer me a partial refund, but instead wanted me to return the jacket at my expense via Royal Mail special delivery and promised to issue a full refund including postage. Due to a personal issue the return was delayed. I did get a refund eventually but not for the postage I paid.

The man who owns the business is abrupt in the way he speaks but I believe that’s just the way he is. To be fair, I was rude to him as well. Putting that aside I’m not going to base this review on that. I would have given him 5 stars had he refunded my postage fees.

On the positive side - the jacket came packaged well. The item was sent out to me quickly and I received it the next working day. For what it was, the jacket was a bargain - cheapest price out there.

If you’re okay with waiting for email replies if there’s an issue, waiting at least a week for refunds then I would recommend DanYoungUK he has some really good stuff on his website. I think he has potential to be one of the best if the customer service is improved.

19 augusti 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Appreciate the review despite the order not going to plan. I’m sure you’ll agree the missing drawstring was very hard to spot so the lads packing missed it!

We agreed to refund you upon return and despite taking over a month to return still refunded as promised.

We have another one of these jackets in stock with the drawstring attached which is now online should you wish to give us another chance.

Hopefully if we deal again, things go smoother!

Betygsatt 1 av 5 stjärnor

Bought a pair of trainers 2 months ago

Bought a pair of trainers 2 months ago, received two trainers of the same foot so returned the following week. Now been chasing a replacement / refund for 6 weeks. Terrible customer service- dont reply to emails or follow through with refunds when they say they will.
Won’t use again.

25 juli 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Perhaps worth checking your bank mate, you were refunded last time we spoke. I understand it was annoying receiving 2 left trainers and the other customer receiving the 2 right. We had a new young lad in the warehouse that was making the odd mistake, he has now gone. However, for some strange reason the other person hasn’t returned the rights which is why it dragged on! Your refund was send 2 weeks ago now, feel free to email if you can’t see it and I’ll send the proof over. Dan.

Betygsatt 1 av 5 stjärnor

Ordered trainer on 27th August says…

Ordered trainer on 27th August says unfulfilled on my account money took. Tried sending 4 emails no replies. Poor customer service.

27 augusti 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Ordered a pair of trainers on standard delivery and sent 20+ emails in 4 days now asking for “complaints department”.

Karen has been refunded.

Betygsatt 1 av 5 stjärnor

Don’t waste your time

Order placed 25/08
Received email with order confirmation however no further response or communication

Emailed twice to seller, finally decided to pursue a refund

Don’t waste your time with this seller

25 augusti 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Ordered some trainers on a Sunday, with standard shipping and then cried all week about delivery.

Pay the extra £2 next time it’ll save you acting like a Karen on Trustpilot. 😂

Betygsatt 1 av 5 stjärnor

I ordered an item worth £1270 and £215…

I ordered an item worth £1270 and £215 since August 18th and 20th respectively , till now I haven’t gotten my order nor a refund and they replied a different mail which is not what I ordered with that my order has been cancelled and that I’ll get a refund … for whatever reasons I don’t know why they aren’t responding to the email I ordered with ! Something is definitely suspicious but I’ll definitely be back here to keep you guys updated .

18 augusti 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Ordered with somebody else’s credit card, raised as fraud so we didn’t send and cancelled the order. He then started emailing saying he was a Nigerian TikTok influencer that was going to take my website down live on TikTok.

The kids a complete and utter clown that then turns into some mad Karen on TrustPilot. 😂

Betygsatt 1 av 5 stjärnor

No sign of my order

Placed an order on 21/08/24 with next day delivery. Still haven’t heard anything about it being despatched. Have had no reply to emails or messages on social media despite the pages being active.

Have ordered from here before so seems to have gone massively downhill as experienced good customer service previously, disappointing.

21 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Item still not arrived

First time customer and possibly last. Ordered a pair of running trainers on 2nd of July. Paid the delivery that stated would arrive in 1-3 business days. 10 days later. Still no trainers, item not even showing as dispatched. Tried contacting through instagram. Message has been read but no reply. Tried contacting through WhatsApp, no reply. Emailed various different email addresses and still no reply. Have had to raise a dispute as no other option to get in contact. Really disappointed with the service. Not looking for a refund just the item to be delivered.

5 juli 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Hi mate, this is nothing to do with DANYOUNGUK so unsure why a review has been placed on here.

I would recommend dropping DYA an email to work out where this is! contact@dygroup.co.uk.

Betygsatt 1 av 5 stjärnor

Ordered a t-shirt 9 days ago and…

Ordered a t-shirt 9 days ago and received a confirmation email.

Since then I have had nothing in regards to delivery? Emailed twice with no response, messaged on Instagram and also tried phoning the number linked to the company which doesn't seem to be in use.

No way of contacting the company, so unsure how I'm going to receive my order or my money back.

13 juni 2024
Omdöme utan inbjudan
Logotyp för DANYOUNGUK

Svar från DANYOUNGUK

Hi Holly,

I can see this was dispatched the same day you ordered via next day delivery and attempted but nobody was at home.

If you could drop us an email I can get a refund issued or another sent out to you!

Thank you! Dan.
contact@dygroup.co.uk.

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