dacemotorgroup.co.uk - Dace German Car Centre Omdömen 

Really pleased with the purchase of my wife’s new car (Seat Arorna) from Dace German Car Centre.From viewing the car to picking it up was a great experience.
Our salesman will was very knowledgeable and really helpful,there were a few things needed doing to the car which he agreed to do with no quibble.
We would not hesitate to use this company again and I would definitely recommend them.

Bought car almost 4 weeks ago from Dace German Motorsport, 309 Manchester Road, Heaton Chapel, Stockport, SK4 5EA, and was promised a new front windscreen seal. Callum assured me this had been sent to my home address. Each time I call callum is 'with a customer'. Tried emailing, webchat and WhatsApp with no response. Informed car came with a 3 month warranty. Not worth the paper it's written on as when the warranty firm was called, they had no record of my car? Car has other issues that I was unaware of at the point of sale. I will update my review upon a full car health check from mini specialist and I have let Dace know that the car will be returned to them over the weekend if it's found to have expensive faults....

Very good experience - all sale team members very friendly and extremely helpful
A big thank you to Steve who went above and beyond making transaction smooth and very pleasant
Would highly recommend to everyone and I’ll be back there for my next car.

Thank you so much Stuart for being so friendly and welcoming today. Very professional.

All questions answered & felt super at ease.

Very friendly and honest man, would definitely reccomend :)

Great deal and a fantastic customer service: friendly and helpful experience with Ash. Highly recommended!

Car looked good on the advert, dropped an email to reserve, late in evening.
Following morning got a phone call from Callum, took some details and £100 and they reserved the car.
Asked if I could come at weekend, as it was New Years Eve, they said no problem.
Given changing weather, phoned up day before and asked if I could come that day, told no problem, come over when you're free.
Arrived on site, good welcome. Callum wasnt available so Steve looked after me.
Car was opened up and started, and I was given the keys to have a look round before a test drive. Was given plenty of unpressurised time to decide if I wanted to have a run out.
Car was clean and tidy, literally spotless. Plenty of time for me to test and press buttons. After 10 minutes asked if I wanted a test run, which I did.
No pressure on the run, had the chance to ask questions, which were answered well.
Got back and decided to proceed, no pressure on warranty upsell at all, although I was given the book and decided to take 12 months anyway.
Had asked up front whether I could pay over multiple cards and was told no problem. True to their word, all done.
I found the buying experience easy from start to finish. Steve was great in going through the details of the purchase and the specs of the car.
I paid the full purchase price for the car, no haggling, just paid what it was clearly worth.
You'll no doubt be looking at this review and determining whether to part with your hard earned cash as opposed to another dealer. Like me, you'll probably look at the odd one star review and gulp. But look past that, if you have reasonable expectations you'll probably be able to read between the lines and consider that other people may not.
Based on my experience today, I would have no hesitation in recommending this particular branch of Dace.

Great friendly and informative service. High quality vehicles, very well presented. Can’t wait to drive my new car.

Very lovely staff, informative and friendly. Allowed me to take the time I needed to make a decision. Great experience so far.

Great customer service from Will. He was very helpful and made the whole car buying experience simple. We very pleased with our purchase

Friendly and helpful staff. Good range of vehicles. The one I travelled to look at was as described in the online advert so it was all as expected. Would happily recommend.

Amazing car review from steve watson made us feel at ease when viewing the Vw tiguan would recomend if you do have the money to buy from this dace motor stockport.

Chose my car from the Dace web site went to view it.car was already valeted and I picked it up the next day no fuss,very good and quick service a really good experience

Recently bought my new car with Will at Dace motors, everything went really smooth and was able to pick up my car pretty much straight away, Will had everything ready for me when I arrived thanks for your help couldn’t recommend enough :)

Thanks to Stuart for guiding us through the purchase of our first ever car. Excellent service.

Initially the car had only just come in so was not on display or even prepped. Went and got it for me to inspect and road test. Agreed what work would be done on the car. Couple of weeks later I picked the car up. Within the first few days I had a warning light appear on the dash. Rang them to see if they would sort it and was told I would need to go through my warranty. Intermittent fault so appeared to fix itself then come back on. Needed to get it diagnosed before the warranty company would authorise it. I decided to take it straight to Dace and ask them to diagnose it for me if they weren't prepared to fix it. After a bit of a confrontation with my sales rep and a really obnoxious guy called Stuart I believe who was adamant I was doing something wrong they took it to their service centre 2 minutes away and diagnosed it as a clutch pedal position switch error. They are now fixing it for me under warranty. If I had a fault on a 40-50 grand car they would roll out the red carpet but because my car was 5 grand I get treated differently. Kept leaving messages and no one called back. My driver's heated seat won't warm up but they won't entertain that and again told me to contact my warranty. They left the old parking sensors in the boot. My rear wiper was rusty so they said they'll put a new one on. They sprayed the rusty one and put the new one in the boot for me to change!! Car was MOT'd and serviced at a garage they use but they didn't stamp the service book or reset the oil life. Car had full service history. Had to take it back to get 2 bulbs changed a few days after the MOT. Not a very good experience in my opinion. Saw a guy having his photo took with the purchase of his range rover which is testament to level of service you receive depending how much you spend. Car itself is great. Does everything I need and more. Just wish the after sales and overall service was better. Stuart had no right to get involved and to talk to customers like that. Complaint will be going in about him. Be careful.

Will was very helpful and knowledgeable, we travelled some distance to purchase the car we were looking for, and would certainly buy from here again. 5* service

Will was fantastic from start to finish - showed me the car I was interested in, took me on a test drive, and brought it into the showroom for a closer look. Made it easy

Amazing customer service. 2nd car bought from these guys

It’s no exaggeration to say this was probably the easiest dealer purchase experience I’ve ever had. I’ve purchased plenty of cars before, but my experience with Steve at Dace was by far one of the best!

Absolutely made up with my new car!!!! I can’t recommend the guys enough at Dace German Motor Group. We visited loads of car sales within the area but none was a patch on dace motor group. We spoke to Jason who was very helpful, showing us around with no pushy sales. We felt confident and comfortable the whole time. We was there hours and didn’t feel in the way, we was able to decide with no pressure. We purchased the car with Steve who couldn’t do enough for us. He spent time with us even after sales showing us the features on the car and all the equipment we could use. Everything was perfect. We walked away so happy with our choice, excellent service and amazing value. Thankyou to all of you who helped us over the weekend to choose the perfect car for us.