dacemotorgroup.co.uk - Dace German Car Centre Omdömen 

I was treated with respect, John was very helpful and patient

I went to look at a car that I had seen on Dace site, on Monday 26.10.26. A lovely man called Noel came to help me. I looked round the car, and decided that I wanted to buy it. I went back on the 27.10.26 to finalise the purchase. It was the most hassle free experience I have ever had. Everything was explained to me fully. Any questions I had were answered without hesitation. All the paperwork was completed by Noel, tax log book absolutely Everything. I cannot thank Noel enough. And would recommend Dace to anyone who asked

Excellent service from start to finish. Put a holding deposit on a car as i couldnt make the trip to see it for about a week. They held the car for me and when i viewed i was happy to go along with the purchase.

Was such a pleasant experience at Manchester road Dace with Steve. We took our time looking round to process what we wanted, and Steve was more than happy to nip in and out with keys. His knowledge and experience was really helpful during a very stressful time. We have picked a car we love at a reasonable price, and was able to secure it with a low deposit. All the staff are friendly. It really was a different car buying experience. Thank you

From the moment we walked in the door we were made to feel welcome and that nothing was too much trouble.Noel looked after us from start to finish and we can’t praise him enough .

Noel was brilliant from start to finish over the 2 weeks of contact. Great dealership. Would certainly deal with Dace in 10 years time when it's time to change car again.

I have not given 5 stars because of my experience with this group as reveiwed and fel that this is a fair review given the time I have had to spend with an issue that should not have been mine to deal with in the first place. I found the vehicle I liked at the right price online and decided to travel to view the vehicle being a 2022 BMW Hybrid. I was happy with condition although it did have a few chips and usual age related marks which Dace MG did take care of before handover by covering some of the worst ones and supplying a bottle of matching touch up paint. Where it all goes down hill is as follows.. I got to test drive and was quite happy with the car. I returned to collect the vehicle and after completing payment left the dealership ready for home and entered the motorway back to Mid Wales. About 10 miles into the journey I was alerted to a tyre pressure fault. A bit alarming as I was not expecting it. When it was safe I stopped to check and all seemed fine. So I got home and tried to reset the tyre pressure monitor countless times and reported the fact to Dace MG. I got an authorisation to take the vehicle to local tyre centre and had the sensor checked (Not transmitting). Dace agreed to a check and replace sensor. When the tyre was removed it was found that only half a sensor was remaining within the tyre (And no other remains) and that the tyre was ripped inside with wires showing I took and sent photo. (They were new tyres at the time) The car had been driven by Dace MG an extra 500 miles since the tyres had been replaced and the vehicle showed 650 more miles on the clock than on the original advert therefore somebody at Dace MG had driven the vehicle for a lot of miles and had obviously before my test drive cancelled the TPMS fault or log. They agreed to pay for the new TPMS sensor but not the damaged tyre which was noted as dangerous by the tyre company and the only way to get back on the road was to pay the £96.00 myself and I never got that back. The other issue was that after being told there was a full dealer history, I could not access it in the vehicle as it had been wiped and I was given a part printed paper copy which was not readable. I eventually got the full history record which showed a year missing. I purchased the vehicle just less than 3 months ago and am no longer the owner but have sourced the same model used approved vehicle from Williams BMW Liverpool for slightly more cost price but with full history, less mileage and better condition with higher spec. Although the vehicle was OK from Dace MG I would be cautious and check everything if you purchase here. The Warranty is not worth the paper it is written on. Dont buy the extended warranty either. The best place for an extended warranty is Cover Me Warranty. If I was to purchase here again I would check absolutely everything, be absolutely thorough and in some cases even plug an OBD scanner in or take a vehicle mechanic with you.
I do believe that they do cover up electrical faults and try to pass the fault over to the customer. Pay a deposit with a credit card in order to get the credit card protection section 75 up to £30,000 which you will not get with a debit card. If they refuse to take any money on a credit card then walk away...This is the best advice I can give when dealing with any dealership and making a large purchase. I cannot say that you will not find a good vehicle here and I am sure that there are many many happy customers. I am not unhappy with the service from the staff who were friendly but the experience could have been better and less stressful.

Had a fantastic experience today purchasing my new car - Steve was amazing all the way through whole process, made me feel completely at ease and was able to get me away the same day with our new family car - Super attentive and friendly!

From our first enquiry to picking it up Steve was great to deal with , not pushy at all he left us to view the car in peace , the whole process was easy, our daughter is really pleased with her first car 🚗

From first walking into the showroom i was made to feel that I was not being pushed into buying something I didn't want. Steve Watson listened to my requirements and checked obscure information I required about the particular car I was interested in.
At the time of the purchase a small problem with the parcel shelf was identified, Steve ordered a replacement and personally delivered the shelf to my home. Great aftersales service!

Steve was very patient. Allowed me all the time I needed to decide on which car to go for and whether I wanted to finance it or not. He explained everything carefully and answered all my questions. He’s a credit to your company.

Thanks to Noel and the team for helping me with finance. They went the extra mile to help me out. Very helpful thanks

Recently purchased a great car from Noel Eastwick at Dace German Car Centre. Outstanding customer service and very knowledgeable about the vehicle. Maintains exceptional quality of cars and ensured whole process was smooth. Overall great place to purchase a car with great staff on board.

Really helpful man noel,Made the whole experience of buying my stepdaughters new nissan juke car so easy,Would really recommend dace motorgroup THANKYOU NOEL

I had a lovely experience buying my new car from these guys. Everything was so smoothly arranged. I was professionally looked after by Ryan, who went above and beyond to make sure I left very happy indeed. Highly recommended

Steve Watson was the amazing sales person that helped me get my beautiful new car. Dace German Car Center, thank you.

I recently part exchanged my car with Dace after having my first finance with them 2 years ago. I dealt with Ryan.
He was very experienced and helped me a lot to find something within my budget he was extremely informative with the car information etc extremely recommend Dace overall and Ryan.

Amazing service from Mike at Dace Motor Group when I recently purchased my new car. Mike was very friendly and helpful and I am so happy with my VW Golf!

A really refreshing experience doing business with Jon Bibby at Dace. No hard sell and no attitude. Jon kept me updated throughout the sale process and Dace were proactive in fixing some of the cars issues they identified like alloy refurbs and brake pad replacements. Would recommend to anyone on the market.

Returned to Dace to buy again, as always received the best service from Mike McDonald, both times were extremely smooth and felt accommodated at each point. A great guy and a great company, would return (Again) and would recommended to anyone looking for a new motor.