Cycle Superstore Omdömen 120

Excellent service as always. Great to be able to get everything a cyclist needs in a few clicks.

Everything good. No problems.

Hello, My wife was collecting my new full sus MTB ebike and was left waiting ages at the counter to be served by (i think) the store manager (a french guy). When she asked if she could be assisted, he's reply was rude and confrontational.
When she was finally assisted by a different member of staff, they were very helpful and everything was fine from then on.
On reflection i would be hard pushed to buy from this store again, after spending over 5K on a bike i would have expected better manners from a store manager especially when dealing with a lady.

Great customer service - available to answer questions, and even helped getting bike into car

Amazing service

Great experience buying my bike here! The staff are excellent, especially Oisin, who was very honest and helped me find high-quality gear at a good price. They even installed my new accessories on the spot so I could cycle home right away! Highly recommend

Great experience super bike and very easy to deal with

Brilliant customer service

Got sorted with a road bike by Mark who was very knowledgeable and helpful. Had bike (Look 785 Road bike) selected test and deposit paid all within 30 minutes and was ready for collection in two days. Overall very please and simple experience with great team, highly recommend.

Excellent sales and service experience. Great bike options available

Friendly, Helpfull n Knowledgeable Staff
No waiting to be served, and cashier was quick n friendly also .. n for me most importantly, they have. Sense of humour

Huge selection of bikes and great service

Great sales staff very polite and knowledgeable of there job

I’ve been ordering triathlon gear and general bike bits online with this company over the years as I’ve wanted to buy Irish I’ve found them polite and helpful over the phone and also kept me up to date with e mail , overall a 10/10 will continue to buy from cycle superstore.

Very friendly staff. Fabulous shop with quality Products . large range of Products. Everthing you need and they let you look around before checkin in with you if any assistance needed.

Really good advice on what bike best suits me and all the right accessories to maximise my cycling experience.

Great place to get your bike from!

I’d like to take a moment to recognize Sonia for her outstanding customer service. We initially had a frustrating experience in-store and were on the verge of leaving with a very negative impression, we had an initial visit to buy a bike but after 2 hrs the guy who was showing us bikes was not able to sell anything to us, even fail to recommend some other bikes that were available in your website. However, Sonia stepped in at exactly the right moment and completely turned things around.

She listened carefully to our concerns, addressed each issue with professionalism and genuine care, and made us feel valued as customers. Her approach not only restored our confidence in the store but also demonstrated a high level of product knowledge and dedication.

Thanks to Sonia, what started as a disappointing visit became a positive experience. We ended up purchasing a bike, which speaks volumes about her ability to rebuild trust and deliver excellent service.

Sonia is a true asset to your team, and her commitment to customer satisfaction should be recognized.

I was in store and was looked after by cian and he was a pleasure to deal with highly recommend cycle super store and great service 👍 thank you