Currys - Canterbury Omdömen 

I ordered a sodastream CO2 cylinder online for collection at the local branch and I was informed within the allowed time that my order was ready for collection. The cylinder was an exchange (empty one being returned, full one being purchased) but when I got to the branch I was informed that the online process did not permit an exchange. The staff at the branch managed to resolve the problem by canceling the online order and treating me as a walk in customer. Firstly, what numpty designed the a system which does not permit the exchange of such an item and do they still have a job, secondly, full marks to the staff at my local branch who resolved the situation to my satisfaction and in a practical manner. All in all, another example a problem created by a poorly designed system being mitigated by good service from the staff on the shop floor.

My experience with buying a laptop at a curry's store was dreadful. I went to Canterbury store to buy a laptop which when I went to collect it was not there. It turn out they had not ordered it in the first place. So trying to contact the store was impossible. Plus I spoke to three different managers to get the matter resolved. Took two weeks to get they told me 3 days.They are so unprofessional. If you can find the product somewhere else do that. Do not buy from curry's.

Very helpful and friendly store assistant. Makes all the difference.

We were served by Kieran who was very knowledgeable. We purchased a fridge freezer and dishwasher. He helped with all our queries and made our experience very pleasant.

Staff very helpful in the Canterbury branch

All ok, pick up straightforward staff pleasant.
Would use again

I went into the Canterbury store intending to buy the cheapest oven I could ... It was for a rental property, and to be honest, I never know how well tenants will treat the appliances. But after talking to Mel, I decided to go middle of the road, I spent a bit more but loved the idea of an insurance that would give an oven clean once a year for five years! Thant way thge oven will be cleaned for the next tenants- and not by me!

Very helpful staff helping me make the correct choice

Good product at a reasonable price. We were staff member at Curry’s, Mark was very friendly and helpful.

Our tv had died on us so we came in for a new one and had outstanding service from Mark (his number was 9)
Mark was exceptionally helpful- knowledgeable and informative with excellent interpersonal skills. We have a very narrow house and he did not try to persuade us to buy a bigger tv than we had enquired about. He was a credit to the company
Thank you!

We had a service of a lovely lady who was highly professional and helpful

We had an issue with a microwave we purchased 11 months ago, which was resolved immediately. We were told the value (which was what we paid originally) and asked to simply choose a new one from the shop floor.
We were so impressed we purchased a new steam mop too!

The lady was very helpful her name was melanie , not only was she helping us she was training another lady aswell

Excellent range of products, both in store and on- line. The in-store customer agents were extremely helpful and went out of their way to help me select the right item. They looked up technical details that I needed to help me select the best option for my requirements. The delivery process was fast, efficient and live tracking was helpful. I even got a call ten minutes before arrival.

So, have now been told that the product that I purchased in store and was in stock - Was informed on the day of delivery that it had gone out of stock - is still currently out of stock. Firstly, should be available from the 13th of September... That was a no then, and now from the 20th of September!? No customer update forthcoming from Currys and I have had to chase this for almost two weeks. Also no contact from Ben who was quick as a whippet to respond to negative reviews but has since gone silent. Terrible communication.

Ref: CUR82260

Very helpful very informative I was very happy

The young man that helped me work out which laptop I needed was very clear, very very patient and knew his subject. He could not have been more helpful

Staff in skipper’s lane store where very helpful and polite thank you