I can’t recommend James Eason highly enough. He supported my company through a long-running HMRC tax dispute, taking the time to really understand both the technical detail and the circumstances of th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very informative session with Amelia to get me started on HR-Inform. She ran through all the sections, asking me which ones I wanted her to go through, which really helped me for when I do it myself.... Se mer
Always a pleasure speaking to Chantelle! Friendly, knowledgeable, and genuinely helpful. She checked in on how things are going, told me about some in-person CPD offerings that I wasn't aware of, expl... Se mer
The TaxWise team handle claims swiftly and efficiently. I have confidence in their system for approving budgets and invoices, and peace of mind fees will be paid on request. They are always thorough a... Se mer
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Företagsinformation
Skrivet av företaget
Croner-i helps thousands of companies and accountancy firms comply with the law, achieve and maintain best practice, and create value. We specialise in tax & accounting, human resources, health & safety, and a wide range of other sectors, delivering online, actionable information. Our mission is to support businesses, managers, and their advisors, and deliver results. We offer guidance that you can be sure is high quality and reliable, written and created by real experts in their fields.
Kontaktuppgifter
240 Blackfriars Road , SE1 8NW, London, Storbritannien
- 0800 231 5199
- Client.experience@croneri.co.uk
- www.croneri.co.uk
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Laura (Cox) helpful as always!
24 juni 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback. We're delighted to hear that you received 5* service from Laura!
Bethany
Good communication & quick responses…
Good communication & quick responses from Ella.
She was very supportive through the whole process.
17 juni 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your kind feedback. We're pleased to hear that Ella provided clear communication and quick responses throughout your claim. Thank you for taking the time to share your experience.
Bethany
Very responsive
The company responds quickly to emails and queries and overall is easy to deal with. Ella Irons was very helpful and pro-active in dealing with our claim.
10 juni 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your kind feedback. We're delighted to hear that you found us responsive and easy to deal with. It's especially great to know that Ella Irons was helpful and proactive in managing your claim, providing support throughout the process.
Bethany
Another helpful overview of Croner-i…
Another helpful overview of Croner-i products delivered by Helen - a useful reminder to the whole team, delivered clearly and with plenty of opportunity for questions.
20 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your 5* feedback. I'm pleased to hear you found the overview useful and that it served as a valuable refresher for the team. I'll be sure to pass your comments on to her.
Bethany
Initial claim approved by Lois Pearce…
Initial claim approved by Lois Pearce very quickly after information was uploaded onto our claim portal
20 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback. We're delighted to hear that your claim was approved so quickly after the information was uploaded to the claims portal!
Bethany
Always easy to deal with the team
Always easy to deal with the team at Croner-i
They make it all easy to navigate and deal quickly with any qestions.
12 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your kind feedback. We're delighted to hear that you find the Croner-i team easy to work with and that we've been able to make things straightforward to navigate. We really appreciate your comments and look forward to continuing to support you.
Bethany
Very clear and straight forward…
Very clear and straight forward process.
Ella's communication throughout was precise.
13 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback for Ella! We're pleased to hear that you found the process clear and straightforward.
Bethany
Tax Protection Insurance Results!
We have recently dealt with Ella Irons within the Tax Protection Claims Department a lot lately, she is efficient to respond, professional and very helpful for the odd query, it makes the process a breeze.
12 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your wonderful feedback. We're delighted to hear that Ella has made the claims process so easy for you! We'll be sure to pass your kind comments on to Ella and the Tax Protection Claims team.
Bethany
Svar från Croner-i
Thank you for your 5* feedback!
Bethany
Fee protection
Heidi and Aaron have been really friendly and helpful in all of our fee protection matters, they helped make the process simple and less overwhelming.
6 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback. We're pleased to hear that Heidi and Aaron have been so friendly and helpful with your fee protection matters. It's great to know they made the process simple and less overwhelming for you. We'll be sure to pass on your kind comments to them both.
Bethany
Amy at Croner was super helpful and…
Amy at Croner was super helpful and quick to respond to my queries. I work with Croner a lot and I always find them eager to help and quick to resolve any issues that may arise.
6 maj 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback. We're delighted to hear that Amy was so helpful and responsive to your queries. It's great to know that your experiences with Croner have consistently been positive, and that our team is always eager to help and quick to resolve any issues. We'll be sure to pass your kind comments on to Amy and the wider team.
Bethany
Service
Best Service provided by Croner i alongside good advise line. Theresa is doing a fantastic job. Thanks
30 april 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback for Theresa and the team! We're delighted to hear that you're receiving such great service from us and finding our advice line helpful!
Bethany
Svar från Croner-i
Thank you for your feedback. We're pleased to hear that you found our team pleasant, patient, and easy to deal with.
Bethany
Chantelle Vesty is a great help and…
Chantelle Vesty is a great help and always very quick to come back to us.
29 april 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your feedback. We're delighted to hear that Chantelle has been such a great help and consistently responds so quickly.
Bethany
I received an extremely prompt service
I received an extremely prompt service. On my first day back from holiday, I had an afternoon TEAMS meeting, for which I needed to pre-authorise incurring the time costs involved. My request in the morning was immediately responded to by Natalie Harman despite its last minute nature.
After the meeting I updated her with the actual time costs and within less than one day, I have received from Natalie the further authorisation, to enable me to render my invoice.
That is an extremely efficient service which of course is hugely appreciated.
27 april 2026
Omdöme utan inbjudan
Svar från Croner-i
Thank you for your fantastic feedback. We're delighted to hear that Natalie provided such a prompt and efficient service, We'll be sure to pass on your kind comments to Natalie. Thank you for taking the time to share your experience.
Bethany
Great Service!
Vikki is very easy to talk to and made an effort to discuss my queries in a considered way.
she also has the patience of a saint, chasing me!
28 april 2026
Omdöme utan inbjudan
Website hard to navigate
Personnel at the other end of the phone are always very knowledgeable, patient and friendly. I always get a solution to my queries whilst on the phone but I do find the website a little hard to navigate when declaring clients have paid for the insurance.
28 april 2026
Omdöme utan inbjudan
Satisfied customer
Vikki dealt with our renewal professionally and efficiently. I am very happy with the service provided by Croner-i.
28 april 2026
Omdöme utan inbjudan
Melody Jagus was very helpful
Melody Jagus was very helpful with my VAT query and found information on HMRC that I had missed.
24 april 2026
Omdöme utan inbjudan
Svar från Croner-i
Hi Andrena, Thank you for leaving a 5* review for Croner. I am very glad to hear that Melody was able to provide you with the necessary support and assistance.
Many Thanks, Emily
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