I have bought many times from Cricket and Hockey, and not once have I been disappointed by the customer service, or the quality of the items I have bought. I would recommend to anyone
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Det här tycker kunderna
Great selection of hockey gear. Bournemouth player member of staff (can’t remember her name!) was beyond helpful. Great knowledge and experience and very patient with me!
Easy to use website, item was dispatched and received much earlier than expected. Ordered Friday evening and received Sunday morning. Quality product. Added bonus I've now got some loyalty cash off my... Se mer
Superb service from Neil and Mark in 2 recent visits. Today was an exchange of an online purchase and a few extra bits. A fortnight ago we visited to kit my son out for Australia. Ne... Se mer
Företagsinformation
Skrivet av företaget
All the latest cricket and hockey equipment at unbeatable prices. Same day dispatch. Super fast delivery. Buy now from the Cricket & Hockey Equipment specialists.
Kontaktuppgifter
Unit 25 Parkers Close, SP5 3RB, Downton Business Centre, Storbritannien
- www.cricket-hockey.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cricket - Hockey.com review
I visited the store on 29th December 2025, the store was busy as were the staff. I was greeted by a female member of staff who asked me if I knew what I needed, I advised hockey shoes in 2 different sizes.
Despite being busy with at least 8 customers she politely said she'd be with me as soon as possible which she was, we discussed sizing, I tried on 2 different sizes finding the ones which suited me best. I was able to leave the store very satisfied with my purchase and the knowledge of this particular member of staff.
The female member of staff was very knowledgeable and helpful and feel she is a huge credit to Cricket-Hockey.com!
I highly recommend this shop not only for its wide range of stock but its fabulous staff.
Outstanding service.🏏
"I recently purchased the Str8bat Smart Cricket Bat Sensor for my son, who plays for the Kent Cricket Disabled Team, and I couldn’t be happier with the experience. This is now the third time I have ordered from Cricket-Hockey.com, and every single time, the customer service has been nothing short of outstanding.
It is so rare to find such consistency, and I am incredibly grateful to have found a company that I can 1000% rely on. You can truly tell that this is a family-run business; they treat their customers with a level of care and value that is hard to find these days. It’s more than just a transaction to them—they genuinely care about there customers and about getting the right equipment to the players who need it.
If you’re looking for high-quality gear and a team that goes the extra mile, I cannot recommend them highly enough. A huge thank you to the team for your consistent support and for being a business I can trust implicitly."
Brilliant
Brilliant. Left it all to the last minute, but Cricket Hockey saved the day. Easy to use website with a great selection of products, and the hockey bag I ordered arrived exactly as described when expected. Christmas saved!
Cricket-Hockey is a fantastic outfit
Cricket-Hockey is a fantastic outfit. Another great item delivered quickly, very much appreciated.
Would highly recommend, quick service, great communication.
Highly Recommend
Excellent level of detail on the website especially for the bats. Made choosing based on physical and personal style very easy. Quick and safe delivery of goods as well.
Easy to navigate website
Easy to navigate website, easy order process and quick delivery. Good choice and rewards for repeat custom.
Really good service
Really good service, Jamie was very helpful and responded really quickly!
I’ve been having issues with DPD and I contacted Cricket Hockey, within 1 hour Jamie has already responded. Even though I haven’t recieved my package yet I am confident in Jamie that I will receive my package shortly.
Thank you, and keep it up!
Fantastic range and very speedy delivery
Brought a pair of bowling shoes for my…
Brought a pair of bowling shoes for my nephew arrived early excellent service
Best online cricket store in the world
Best online cricket store in the world! Fast service, quality products, huge discounts, everything you need as a customer. Highly satisfied!
Exceptional customer service
I’ve received exceptional service from Cricket Hockey. The orders are speedy and well packaged. I recently had an issue with a faulty item and they responded quickly, efficiently and were proactive in resolving the issue. I would highly recommend buying for cricket hockey with reassurance of great customer service. Thank you :)
Teenage granddaughter wanted a good…
Teenage granddaughter wanted a good hockey stick & we were able to find with ease on your website- though such a choice! Fast delivery & quality stick. Will be back when the boys need cricket accessories.
Beware customer service is poor ATM
I’ve used this company for years to buy cricket kit for my two sons and have always found them to be reliable with good customer service. However I tried to order an Aero arm protector recently - tried to pay through Apple Pay - but it said there was an error so I ordered again through PayPal which did go through. Few days later I was surprised to receive two arm protector and discovered that both transactions had indeed gone through. Looking back I’ve never - even in the past - received an order confirmation from cricket-hockey themselves only ever through PayPal. And their order history page on the website is clunky by today’s standards. I’ve tried to contact them on WhatsApp and by email - sent two messages on each platform waiting patiently for over a week before sending follow up messages but have had no response! Nothing in my junk messages either. Just requesting a ‘free’ return label to return the extra arm protector which was ordered through an error on their payment platform, but I’ve had no response since ordering on 31 Oct. Be warned that their customer service seems to be unreliable ATM and their order confirmations are non-existent! Disappointing for a company who offer great prices for the kit they sell

Svar från Cricket-Hockey.com
Great pricing and brilliant service
Great pricing and service was brilliant - great communication from the point of order and delivery was really quick.
Cricket-hockey is an excellent company
Cricket-hockey is an excellent company. So helpful and friendly when you visit their shop, and quick, good value, and trustworthy when using their website. I don’t go anywhere else for my hockey equipment and always buy more than I planned to. Not because they’re pushy at all but because it’s so great to have somewhere you can actually go and try things out, I appreciate it very much.
Buying hockey products - excellent customer service
Els customer service was exceptional he went above and beyond in assisting me in buying Adidas shin guards, TK socks, TK stick tape and Adidas Fabela Astros. I have not played hockey for a number of years so needed a lot of assistance in buying these products since I did not know what size I would be. His hockey knowledge was excellent and he really helped me out in easily locating each product. Thanks again for all your help, much appreciated.
I have visited Cricket-Hockey a number of times previously and found Els was also very friendly and approachable. I have always found Cricket-Hockey to be excellent in the products they stock.
brilliant service
brilliant service! I bought a cricket bag online yesterday and it arrived the next day. I would use them again if I need anything.
Thanks Leanne
Leanne was very helpful, knowledgeable and chatty. Great to get the hockey things we needed and to be served with a smile! Excellent selection in all our sizes and everything we needed. Thank you!
Leanne was brilliant
Leanne was brilliant. Visited today and she gave brilliant advice to my daughters. Knowledgeable, happy and clearly enjoys her work. Helpful too when you are dealing with a hockey great! Thanks as usual guys!
A refreshing retail experience.
My recent visit was refreshing. I received informed and engaging customer service with a nothing is too much trouble attitude. This will be my destination of choice for all my future hockey equipment. Thanks to Leanne for you advice and guidance.
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