I have bought many times from Cricket and Hockey, and not once have I been disappointed by the customer service, or the quality of the items I have bought. I would recommend to anyone
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Det här tycker kunderna
Great selection of hockey gear. Bournemouth player member of staff (can’t remember her name!) was beyond helpful. Great knowledge and experience and very patient with me!
Easy to use website, item was dispatched and received much earlier than expected. Ordered Friday evening and received Sunday morning. Quality product. Added bonus I've now got some loyalty cash off my... Se mer
Superb service from Neil and Mark in 2 recent visits. Today was an exchange of an online purchase and a few extra bits. A fortnight ago we visited to kit my son out for Australia. Ne... Se mer
Företagsinformation
Skrivet av företaget
All the latest cricket and hockey equipment at unbeatable prices. Same day dispatch. Super fast delivery. Buy now from the Cricket & Hockey Equipment specialists.
Kontaktuppgifter
Unit 25 Parkers Close, SP5 3RB, Downton Business Centre, Storbritannien
- www.cricket-hockey.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I made a trip to Cricket Hockey this…
I made a trip to Cricket Hockey this week to purchase a new hockey stick. I was served by Leanne who was super friendly and knowledgeable, she found me a selection of sticks to try out based on what I currently have, plus a few she would recommend. She was extremely knowledgeable and helpful and I quickly found the perfect new stick!
Amazing as always
Amazing delivery and reliability as well as prices.
Customer service was excellent, resolved issues within 10 hours
Bad Cricket balls
I bought a ball for my son, and it came in the wrong size and was in horrid condition, but it arrived late so i could not return it
10 STAR SERVICE
We (that is myself and my friend) visited the Cricket-hockey shop in Salisbury on 17th Feb 2026. We drove from Midlands, which is 2hrs 30mins journey. I must say it was worth the journey.
Firstly, I emailed them what time we will be there and which hockey sticks we would like to try out. I think the lady name was Leanne, I do sincerely apologize if I have spelt it wrong.
Leanne provided all the sticks which was on my list to try out and even took the initiative to go into the store, if the sticks were not in display. It was an excellent service provided and the depth of knowledge shared about the materials, type of bows and hook shape, very grateful for that.
The staff just let us take our time with the hockey sticks to try out and each time they came around to make sure any other assistance was needed. We spend 2hours trying out the sticks.
I have visited other hockey shops to try out the sticks and felt like I was under very close surveillance and rushed to buy the stick, very uneasy feeling. The level of service at Cricket hockey shop was totally different, friendly and relaxed.
We bought Y1 and Ritual Sticks and if I need any new hockey equipment, I'll definitely use Cricket-hockey.com and if needed to try out a stick, I would not mind commuting there again.
Once again, Thank you Leanne and Cricket-Hockey.com for the excellent customer service.
Very Happy Customer -- Great Supplier.
Great website with clear navigation, size guidance very helpful too.
The stock level indication helps you focus on getting your order in to ensure stock availability.
Pricing is very fair compared with other suppliers.
Our delivery arrived earlier than stated ... not that was an issue.
Product delivered was well packaged and of top quality.
Buy from this suppler with confidence.
Poor service
Poor service, delays and mistakes and no accountability or comms following complaint.

Svar från Cricket-Hockey.com
Excellent customer service and great…
Excellent customer service and great range of products. We needed a replacement GK stick at short notice for a tournament abroad. It was sent same day, arrived 26 hours after ordering (with great updates on when it would arrive in the meantime) and was flying off to Spain 12 hours later. Game saver!
I bought a gray Nichols bat off this…
I bought a gray Nichols bat off this company, originally very happy with the delivery time. I then spent 4/5 hours knocking in the bat. I used this bat for just over one hour and it cracked. Contacted customer service and got zero help. Wouldn’t purchase from here again.

Svar från Cricket-Hockey.com
Regular Customer for a reason
Ordered several times - the prices are extremely competitive, delivery has always been quick (and usually free) and the loyalty points are a welcome addition. Absolutely recommend Cricket-Hockey.
We were given a load of products to…
We were given a load of products to have a look at, the lady who served us had amazing knowledge of all the products and had plenty of time to explain and couldn’t of been more helpful, amazing range of sticks aswell.
Excellent communication.
Amazing service and amazing product
Ordered shoes from here and they where delivered on time and even in 2 a 3 days, heads off to Cricket-Hockey. Will advise everyone to buy from here national and international. Better then other company's.
An excellent customer experience
I had a great experience choosing my hockey stick. The salesperson was incredibly knowledgeable, friendly and eager to help. She was very patient, encouraged me to try out different sticks and answered all the questions I had. In the past I have chosen sticks based on the colour, but this time she helped me figure out what I should be looking for, so my new stick is perfect for me. I would highly recommend this shop to anyone looking to buy new hockey supplies, thank you!!
Excellent selection and service
Excellent selection, great prices. Delivered quickly.
My favourite hockey shop!!
This is my favourite place to buy hockey products! They have a wide range, affordable prices and always ship super fast. They always send me lovely follow-up emails, and I am happy to support such a lovely business. Thank you!!
Top service and equipment
We’ve visited the shop a few times now and the service is always exemplary - it couldn’t be better.
The shop is our first stop for cricket and hockey equipment and I wouldn’t hesitate to recommend it.
Great company
Great company - products as described, arrived quickly and well-packaged, good comms from the company
Excellent customer service
Having taken delivery of a Masuri stem guard on opening one of the ties was missing. Contacted Cricket Hockey who got in touch with Masuri and had another one posted out, excellent customer service, would definitely recommend Cricket Hockey.
Superb company!
I got my hockey stick bag from Cricket-Hockey and managed to get 10% off the price, this made shipping almost free! #girlmath :D I paid for 2nd class shipping on Wednesday night and the bag was delivered on Saturday, I’m so pleased! Many thanks Cricket-Hockey.
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