Easy to contact, get support and make purchases. I got advice through the chat support and was able to make an informed decision on what mask to purchase. Very helpful and the item I purchased ar... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order online, product arrived in a few days, price was good. Updates, tracking all excellent. I would recommend them. I will certainly be using them again. I saved about $100 on a battery an... Se mer
I couldn't get through on smart chat but a rep rang me soon after and answered all my questions easily and was most helpful. I purchased an air mini and used the video demo to get it all together, whi... Se mer
Price competitive and was able to save a couple of extra $$'s by picking it up at the Warehouse. Will continue to use this site and it is on my list of locations to find my CPAP needs.
Företagsinformation
Skrivet av företaget
Finding the right CPAP equipment shouldn’t be complicated. That’s why we started CPAP Online Australia - to make your CPAP journey simple, supported, and stress-free. With years of hands-on experience in CPAP therapy and sleep apnoea, our team is dedicated to helping you find the equipment that truly fits your needs. We pride ourselves on expert advice, quality products, and exceptional service every step of the way.
Why Choose CPAP Online?
Skrivet av företaget
- Free Shipping Over $100
- Shop with confidence and save more when you spend $100 or more on our wide range of CPAP products.
- Price Match Guarantee
- At CPAP Online, we believe that quality sleep therapy should be both accessible and affordable. That’s why we’ve introduced our Price Match Guarantee Policy – so you’re always getting the best deal possible, without compromising on care and support.
- Ongoing Support
- Unlike some online sellers who simply sell you a product and move on, we’re here to support you throughout your entire sleep therapy journey. By choosing CPAP Online, you get not only a competitive price but also the reassurance of full warranty protection, reliable support, and ongoing care from a trusted Australian provider.
Kontaktuppgifter
1A/52 Holker Street, 2128, SILVERWATER, NSW, Australien
- 1300 994 133
- contact@cpaponline.com.au
- www.cpaponline.com.au
CPAPtober is Here!
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick delivery but customer service non…
Quick delivery but customer service non existent until I complained on social media
16 september 2026
Zero stars
Zero stars. Product was not as described.
Customer service non-existent.
Still waiting on how to get a credit.
Don't buy from this company
14 september 2026
Easy to deal with and good follow up
Easy to order, all received in good time, and all as described, plus good follow up info :)
16 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från CPAP Online Australia
Hi Alex,
We're really sorry for the delay and the frustration this has caused. Your emails ended up in our spam folder, and we should have caught them sooner.
We've now replied to your email and will get your exchange sorted as soon as we hear back from you.
We'd love the chance to turn this experience around for you.
Kind regards,
CPAP Online Australia Team
Easy & quick.
Easy purchase, quick & effortless postage, great sale price. Highly recommend.
16 september 2026
Great experience
Ordered on the Monday lunchtime , arrived by Friday same week. Great to order from, they have guides about choosing the right size and style of mask etc . Very helpful.
16 september 2026
Great delivery but …..
Great delivery but 2 weeks of emailing regarding return and/or exchange . Unable to contact anyone by phone- not great!
16 september 2026
The purchasing and delivery experiences…
The purchasing and delivery experiences were fine, there are too many chasing marketing emails following up all the time I am considering unsubscribing. If I have some further feedback I will advise in due course,
16 september 2026
Exceptional after sales service when I…
Exceptional after sales service when I was unfortunate enough to require a warranty claim.
They could not have been more attentive and helpful!!!
15 september 2026
The last three masks I have bought
The last three masks I have bought, after about three weeks, the clips that attach to the mask break.
The left one goes first, always, then the other one a couple of weeks later. They are not cheap. I think they should last longer than that.
Being a medical device, I think the delivery takes too long.
15 september 2026
Prompt service in dispatch
Prompt service in dispatch. Prices are competitive as well.
15 september 2026
I wrote an email to the Support team…
I wrote an email to the Support team and received a reply from Rob within a few hours. I explained that the foam liners on the mask doesn’t work for me and it seems that the masks I ordered (6) has been a waste of money. CPAP online suggested that I might need a bigger size. I ordered one mask to experiment before an order a bigger supply. I received the mask within a couple of days. I received an email from another person at Support, asking how the bigger mask is doing. Following up after receiving the memory foam was much appreciated. I now wait for a special deal to be advertised, to order a bigger supply. $25 per mask is a bit out of the reach of a retiree.
Thank you very much for the friendly personal help.
Warm regards
OCKIE
Professor OJH Bosch
+61(0)417076122
15 september 2026
No response to any of my emails
No response to any of my emails, or my attempts at phone calls (can't raise a person or leave a message) or the support ticket.
I want to return a product. I can't believe the senior sleep consultant keeps emailing me "If you have any questions, simply reply to this email or give us a call on 1300 994 133. Our team will be more than happy to help with any questions. "
15 september 2026
Svar från CPAP Online Australia
Hi Susan,
We're sorry for the frustration this has caused. We've replied to your emails on three separate occasions, but it looks like our responses may not be reaching you.
The quickest way to get your enquiry sorted is to start a chat with one of our agents on our live chat, available between 9am and 5pm.
We look forward to helping you get this resolved.
Kind regards,
CPAP Online Australia Team
It was easy to order on line
It was easy to order on line and I collected the order which was very convenient. My only other point was that I wasn't given any guidance on after sales service. I was unable to program the AirMini and I ended up taking it to Resmed at Macquarie.
15 september 2026
Wonderful company with many answers to…
Wonderful company with many answers to my questions re-CPAP equipment, care & cleaning!
Thankyou for your service…fast, reliable &, thorough.
Blessings,
Marilyn
15 september 2026
Great postage and was sent very quick
15 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.