It all started with an amazing young man at the pharmacy where I went in and asked about compatibility between one machine and another when it comes to masks and the way they connect. He said I am not... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I couldn't get through on smart chat but a rep rang me soon after and answered all my questions easily and was most helpful. I purchased an air mini and used the video demo to get it all together, whi... Se mer
Always quick to fill your order & very short turn around time. Helpful when you phone with questions of any sort.I would highly recommend this company to family & friends.Very professional & doing a... Se mer
I had been looking for a travel CPAP machine for some time and kept returning to the ResMed Air mini but the price elsewhere was really off-putting for a package. CPAP Online Australia had a great p... Se mer
Företagsinformation
Skrivet av företaget
Finding the right CPAP equipment shouldn’t be complicated. That’s why we started CPAP Online Australia - to make your CPAP journey simple, supported, and stress-free. With years of hands-on experience in CPAP therapy and sleep apnoea, our team is dedicated to helping you find the equipment that truly fits your needs. We pride ourselves on expert advice, quality products, and exceptional service every step of the way.
Why Choose CPAP Online?
Skrivet av företaget
- Free Shipping Over $100
- Shop with confidence and save more when you spend $100 or more on our wide range of CPAP products.
- Price Match Guarantee
- At CPAP Online, we believe that quality sleep therapy should be both accessible and affordable. That’s why we’ve introduced our Price Match Guarantee Policy – so you’re always getting the best deal possible, without compromising on care and support.
- Ongoing Support
- Unlike some online sellers who simply sell you a product and move on, we’re here to support you throughout your entire sleep therapy journey. By choosing CPAP Online, you get not only a competitive price but also the reassurance of full warranty protection, reliable support, and ongoing care from a trusted Australian provider.
Kontaktuppgifter
1A/52 Holker Street, 2128, SILVERWATER, NSW, Australien
- 1300 994 133
- contact@cpaponline.com.au
- www.cpaponline.com.au
CPAPtober is Here!
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It’s Easy!
Easy access to the CPAP Page and searching the products.The delivery service was great communication was great. Prices are Great, I shopped around and found CPAP online $100 cheaper. Plus the follow-up from the CPAP team. Thank you.
17 september 2026
Wish I had used them sooner!
Fast and efficient communication and everything was delivered early! One of the best customer experiences I’ve had. Cheaper than cpap retail stores nearby by around $300-400 !! That’s significant.
A very easy choice to continue using CPAP online.
17 september 2026
Prices are very good with a very speedy…
Prices are very good with a very speedy delivery
17 september 2026
Ignored
Received my item promptly however I emailed them looking for assistance as it was faulty and broke within days and I have received absolutely no response or communication. Shocking service.
16 september 2026
absolutely terrible customer service
Emailed to get an order status as it had been weeks and no delivery. Received no reply. Had to call, and when calling, was referred to the online contact us. I had to pretend to making an order just to speak with someone.
Order arrived and it was missing pieces. Again emailed and received a response. I replied with the required info. No reply. I followed up. No reply. Still waiting for someone to actually contact me or do something.
16 september 2026
Quick delivery but customer service non…
Quick delivery but customer service non existent until I complained on social media
16 september 2026
Zero stars
Zero stars. Product was not as described.
Customer service non-existent.
Still waiting on how to get a credit.
Don't buy from this company
14 september 2026
Easy to deal with and good follow up
Easy to order, all received in good time, and all as described, plus good follow up info :)
16 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från CPAP Online Australia
Hi Alex,
We're really sorry for the delay and the frustration this has caused. Your emails ended up in our spam folder, and we should have caught them sooner.
We've now replied to your email and will get your exchange sorted as soon as we hear back from you.
We'd love the chance to turn this experience around for you.
Kind regards,
CPAP Online Australia Team
Easy & quick.
Easy purchase, quick & effortless postage, great sale price. Highly recommend.
16 september 2026
Great experience
Ordered on the Monday lunchtime , arrived by Friday same week. Great to order from, they have guides about choosing the right size and style of mask etc . Very helpful.
16 september 2026
Great delivery but …..
Great delivery but 2 weeks of emailing regarding return and/or exchange . Unable to contact anyone by phone- not great!
16 september 2026
The purchasing and delivery experiences…
The purchasing and delivery experiences were fine, there are too many chasing marketing emails following up all the time I am considering unsubscribing. If I have some further feedback I will advise in due course,
16 september 2026
Exceptional after sales service when I…
Exceptional after sales service when I was unfortunate enough to require a warranty claim.
They could not have been more attentive and helpful!!!
15 september 2026
The last three masks I have bought
The last three masks I have bought, after about three weeks, the clips that attach to the mask break.
The left one goes first, always, then the other one a couple of weeks later. They are not cheap. I think they should last longer than that.
Being a medical device, I think the delivery takes too long.
15 september 2026
Prompt service in dispatch
Prompt service in dispatch. Prices are competitive as well.
15 september 2026
I wrote an email to the Support team…
I wrote an email to the Support team and received a reply from Rob within a few hours. I explained that the foam liners on the mask doesn’t work for me and it seems that the masks I ordered (6) has been a waste of money. CPAP online suggested that I might need a bigger size. I ordered one mask to experiment before an order a bigger supply. I received the mask within a couple of days. I received an email from another person at Support, asking how the bigger mask is doing. Following up after receiving the memory foam was much appreciated. I now wait for a special deal to be advertised, to order a bigger supply. $25 per mask is a bit out of the reach of a retiree.
Thank you very much for the friendly personal help.
Warm regards
OCKIE
Professor OJH Bosch
+61(0)417076122
15 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.