Cordings of Piccadilly  Omdömen 

42
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Made my first visit to Cordings yesterday to purchase a tie. Stepping into the store is like stepping into the past when retail was an event. The sales assistant was very helpful in finding the correc... Se mer

Betygsatt 5 av 5 stjärnor

A quality experience, choosing a tweed overcoat. I tried on several different styles, the sales team, assisted with the fit and fabric. The coat is something that will last years.

Betygsatt 5 av 5 stjärnor

Just bought a button 3 jacket. Very good service and thoughtful advice. Jacket is excellent quality: Harris tweed dogtooth cloth, well cut, real button holes on the cuff and leather buttons. Who co... Se mer

Betygsatt 1 av 5 stjärnor

Really poor service in Cordings' flagship store. No attention to detail. Lack of effort and support in the sizing and the fitting of an off-the-peg suit. Unwilling to swap-out the trousers for a... Se mer

Företaget har svarat

Företagsinformation

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Skrivet av företaget

Since 1839 Cordings have clothed explorers, rock stars and royalty in understated British clothing, all from our iconic store in Piccadilly. Part owned by Eric Clapton, the store has, in the last decade gone from strength to strength, proving that its core values of quality, value and service are as relevant today, with a global customer base who understand the importance of investing in well-made traditional British clothing. Cordings epitomises what is great about British fashion, with a blend of elegant, well cut styles, traditional cloths and painstaking attention to detail that creates an enduring elegance that is never out of style.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

42 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(42)

13 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Ordered a blue puppytooth country shirt…

Ordered a blue puppytooth country shirt £79. Plus £7 postage.
They advertise these as a fuller size that you won't have to worry about untucking from trouser waist.
All sizes have sleeves of 36" apart from size 15 collar which is 25.5".
So for a price of £79 I thought the shirt would be something special.
Well it was, arrived in the most beautiful claret packaging and I proceeded to unpack my new 16.5" collar shirt and it fell out onto the table in a mass of material that was substantial beyond anything I'd ever seen before in a shirt.
Material felt nice and warm/smooth in brushed cotton. Collar fitted fine..... Well all that was missing was a checkered Clown suit as it fitted like a sack. I am 6ft and 13 stone so not small. The arms are one size fits all at 36" and floundered down over my fingers. The rest of the shirt draped like a shroud. Well it's certainly a fuller cut and has plenty of material.
So the shirts will fit you beautifully in the collar but will land on the rest of your torso like a Parachute.
ABSOLUTELY RIDICULOUS SIZING AND DESIGNED FOR GIANT GORRILLAS.
Also not only do you have to post back at your own expense, they deduct a £7 administration fee. So £7 postage, £7 to send it back and £7 to tidy the sum spent to £21.
Merry Christmas 🤶

19 december 2024
Omdöme utan inbjudan
Logotyp för Cordings of Piccadilly

Svar från Cordings of Piccadilly

Thank you for your feedback, and we are glad to hear that the packaging and the quality of the fabric made a positive first impression.

We are sorry to hear that the fit wasn't right for you. Our country shirts are intentionally cut with a fuller, more generous fit; this is by design, rooted in a longstanding country clothing tradition that allows for ease of movement when out and about, whether that's over layers in the field or tucked into breeches. We do appreciate, however, that this style of fit is not to everyone's taste, and we are sorry that it wasn't made clearer to you before purchasing. It is certainly something we will take on board when reviewing our product descriptions.

We do, however, need to address the mention of an administration fee, as we want to make sure there is no confusion here. Cordings does not charge an administration fee on returns, and we are not sure where this figure has come from. We would encourage you to get in touch with us directly so that we can look into this for you and ensure that any return has been processed correctly. Please email shop@cordings.co.uk

We monitor and respond to customer reviews via Feefo, where reviews are verified against genuine purchases. You should have received a Feefo review request following your order. We do not routinely spot reviews on Trustpilot, so we apologise for the delay in responding here.

Betygsatt 2 av 5 stjärnor

Ignore customer instructions.

Nice shop but I specifically asked the m to ship to my address in Canada but NOT to use UPS for the shipping.
Cordings used UPS who don’t deliver to rural addresses this area and don’t have a pickup point.
Cordings…I said NOT UPS for a reason.

25 oktober 2024
Omdöme utan inbjudan
Logotyp för Cordings of Piccadilly

Svar från Cordings of Piccadilly

Thank you for your kind words about the shop, and we are sorry that your delivery experience was such a frustrating one.

We completely understand your annoyance, and we owe you an apology. At the time of your order, UPS was the only courier option we had available for deliveries to Canada, and this should have been communicated to you clearly when you raised your concern, particularly given that you had specifically requested we avoid using them.

We are pleased to let you know that we have since moved to DHL for international deliveries. We would hope you will consider shopping with us again.

We monitor and respond to customer reviews via Feefo, where reviews are verified against genuine purchases. We do not routinely spot reviews on Trustpilot, so we apologise for the delay in responding here.

Betygsatt 5 av 5 stjärnor

Great products and great services !.

Great products and great services !.
Just received 4 pairs of corduroy trousers they really are the best quality available both cloth and tailoring, I’ve just parted company with cords I’ve owned for many years due to expanding waistline,and sadly they are still in great condition this just proves that clothes from Cordings really do last giving value for money.

14 november 2024
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Betygsatt 5 av 5 stjärnor

SUperior Product and service!

Just ordered and received three gorgeous silk cravat's from Cordings of Piccadilly. Thoroughly love them and the delivery time it took to receive them in the USA... just 5 days... is superior! Couldn't be more pleased!

31 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Received my order this week

Received my order this week, 5 day turnaround (I'm in Los Angeles, California)! Purchased a tweed hacking jacket and a cravat (ascot). Excellent quality, as well as great service. $35.00 shipping seemed very reasonable. Highly recommended, buy with confidence!

6 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

How customer service should be done

Walking into Cordings alone is a great experience. It’s a beautiful place to shop. The ground floor lulls you into thinking there isn’t much there but we were greeted by Antony who took us downstairs where they had a truly impressive range of everything from hats to full three piece suits and the most beautiful coats I’ve ever seen to accompany them.
We gave Antony a fairly tight brief for my wedding suit and he was nothing short of amazing. He was superb. I got exactly what I wanted, all tailored to me on the same day and I ended up buying matching socks, braces and some other shirts just because the quality was so good I couldn’t not.
I’ve since ordered more shirts as the brushed cotton gingham items are so warm and comfortable and look fantastic that they’re pretty much the only shirt that I need these days

1 december 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Tiverton Jeans

Tiverton Jeans
I ordered these jeans expecting something akin to the previous versions of jeans I have purchased from Cordings.
Nothing in the description suggested otherwise.
These jeans are cut differently to the usual straight leg version. There is a lot of material around the hip and thigh and as a result are very baggy and tapered.
Definitely not to my liking.
Consequently they have been returned and I am out of pocket for postage costs ( customer service offered free return postage but I had already purchased).
£15 needlessly spent on postage because of insufficient/inaccurate product description.

30 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING!

Great over the phone help and advice and an amazing delivery time for a new jacket of less than 24 hours! Needless to say the item was also great quality. Fantastic!

17 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cordings, classico inossidabile

Cordings, nome iconico dell'abbigliamento country anglosassone, ha un ottimo servizio di vendita online. La spedizione verso i Paesi UE è piuttosto cara (23 euro) ma comprende qualunque spesa di sdoganamento: riceverete la merce a casa senza soste alla dogana né altre spese dovute alla Brexit. Questa si chiama serietà professionale.

26 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dreadful

Dreadful. I took several photographs to demonstrate that the sweater I bought was faulty but, bizarrely, the Piccadilly manager insisted there was nothing wrong with it. He did agree to take it back and a refund was sent but the £7 postage was not returned. And it was all a major hassle so, no, never going to Cordings again. A thoroughly unpleasant experience.

4 november 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Nice products...if you actually get your order fulfilled

The products are nice and perfectly fine but, rather disappointingly, their mail order system seems to fall seriously short on the stock management front.

Having recently placed three separate orders in the Cordings sale, only one of those orders was actually fulfilled in its entirety.

After my first order on the 15th of June, I was contacted by Cordings' customer service team on the 23rd of June informing me that two out of the four items ordered were unavailable due to a mislabelling issue showing them, erroneously, as available. The second order went through fine; as all two items were delivered, I assumed that the previous experience was a one off. Having thus decided to place a third order for two more items, I was once again contacted by customer services informing me that when my latest order was sent through to Cordings' dispatch team, they reported that sadly the items were incorrectly showing as available online, but that they, too, had sold out.

So, the overall online shopping experience has been very hit and miss and rather disappointing. On the upside, they do seem to process refunds automatically and on time.

11 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I got a safari jacket

I got a safari jacket , a waistcoat and a shirt from cordings lately. Even though there were an initial delay, it came in and i was pleasantly surprised by the high quality of all 3 articles. I had to alter all 3 to made it fit to size, but thats alright, its a taken. As long as the article in question are top notch i'm happy. My tailor said the workanship was really good- so thats reassuring. Very happy with the purchase and can't wait to try it out after the alteration. Should look sublime ! Cordings quality is superb .I wished they had more men's sale items in the future !

17 november 2020
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Betygsatt 5 av 5 stjärnor

Nothing more to say ... Outstanding! Everyone needs a bit of Cordings in their life!

I've shopped at Cordings for many years now, and whilst prices aren't cheap, you definitely get what you pay for. Clothes of outstanding quality that last a lifetime backed up by first rate customer service, both at point of sale and if there have been small problems afterwards. Cordings provides an oasis of gentile, English tranquility amongst the hustle and bustle of London, and without fail, they have kept me well-dressed for Town and Country for some time. Outstanding products and outstanding shopping experience!

31 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ask for PERRY at Cordings, best service in London

I love Cordings on Piccadilly! Classic British Countrywear with a modern twist. I always stop there on trips to London this time we experienced the BEST service ever from a cheeky chappie called PERRY. Helpful, entertaining, friendly, helpful and professional. Outstanding clothing and OUTSTANDING SERVICE, a credit to British Craftsmanship and style with great prices in the SALE. 5 star, ask for PERRY he’ll take care of you.

22 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First Class Establishment

I have purchased jackets, waistcoats, and pocket squares from this company about five or six times over the last two years. The service was immediate, with delivery to west coast USA within three days each time, the high quality of the garments is apparent to all. I have had no need to return anything so far but I have no concerns given my several experiences. I would highly recommend this fine establishment.

6 december 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Worthy of hyperbole. My new favourite shop!

I wish all my high street had a Cordings on it. Actually, scrub that, my bank balance is glad that there isn't a Cordings on my high street!

I am not the most decisive person out there and the staff from a lesser establishment would have lost interest and sent me on my way. The gentlemen at Cordings were great, they weren't pushy, they didn't pass any judgements despite me wandering in wearing Mountain Warehouse cargo shorts. The experience was refreshing to say the least.

I purchased a supremely light, Linen and Silk blend sports jacket with some shirts that actually fit under the armpits and are long enough that I can reach a book down from the top shelf and not have to re-tuck my shirt. Joy!

The pricing is very good considering the quality of materials on offer and the service experience. Sure the garments are machine stiched so may not offer the extreme comfort of hand stiched but then I didn't have to choose between a new sofa and a jacket.

My wife always bugs me to say what I want for Birthdays/Christmas and now I just send her to the Cordings website.

3 augusti 2019
Omdöme utan inbjudan

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