Normalerweise schreibe ich keinerlei Rezensionen. Ich habe ein neues iPad für die Schule gebraucht und da ich keine 300€ Aufpreis zahlen wollte habe ich das Gerät nicht über die Firma direkt bestell... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
… unlikely to use again. For one, yet again dodgy tracking by DHL (their chosen courier) claiming a failed delivery attempt where non took place (we have cameras). Secondly, when I sought to query th... Se mer
I've been running IT systems for 25 years now and Stone have been a great vendor through all that time. They have great prices, providing kit that "bang per buck" normally beats anyone else tendering... Se mer
Företaget har svarat
I paid extra for a three year warranty these guys were quick to blame me everyone i spoke to was blaming me very poor service and poor complaints handlers such a joke left me worse off really bad stay... Se mer
Företagsinformation
Skrivet av företaget
Converge Technology Solutions (Stone Technologies Ltd) is a leading IT recycler and provider of ICT solutions to UK Public Sector and Private Sector organizations of all sizes with the vision to make a true and lasting impact on the way IT is sold, providing a full circular procurement cycle to new and existing customers, for the good of the environment and future generations. Organisations of all sizes can purchase directly from our website, or for a more personalised service we can set you up with an account manager.
Kontaktuppgifter
Storbritannien
- www.convergetp.co.uk
2,7
Dålig
94 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Placed order in afternoon,goods…
Placed order in afternoon,goods arrived the following morning.
Super fast delivery.Product securely packaged.Items as described.
6 november 2024
Omdöme utan inbjudan
Svar från Converge Technology Solutions UK (Stone Technologies Ltd)
Hi there, Thank you for your fantastic feedback! We’re thrilled to hear that your order arrived so quickly and that everything was securely packaged and as described. We always strive to provide a fast and reliable service, and it’s great to know we met your expectations.
If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again soon!
Good selection
Good selection. Competitive prices. Good customer service.
Although some times, items show in stock, but may have just gone out of stock.
17 november 2024
Omdöme utan inbjudan
Svar från Converge Technology Solutions UK (Stone Technologies Ltd)
Hi Steve, Thank you for taking the time to leave a review! We’re pleased to hear that you were happy with our selection, competitive prices, and customer service.
We also appreciate your feedback regarding stock availability. We understand how frustrating it can be when an item shows as in stock but may have just gone out of stock. We’re continually working to improve our inventory systems to minimize this issue and ensure a smoother experience for our customers.
Thank you again for your valuable feedback, and we look forward to serving you again in the future!
Great price for PC case
Great price for PC case, and fast delivery.
22 augusti 2024
Omdöme utan inbjudan
Svar från Converge Technology Solutions UK (Stone Technologies Ltd)
Hi Leigh, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with the price of your PC case and the fast delivery. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience.
If there’s anything else we can assist you with, feel free to reach out. We look forward to serving you again in the future!
Really quick delivery within 3 working…
Really quick delivery within 3 working days of ordering and excellent price point! The same monitor on Dell website was 40% more expensive and lead time was 6 weeks!
21 augusti 2024
Omdöme utan inbjudan
Svar från Converge Technology Solutions UK (Stone Technologies Ltd)
Hi Angella, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you were impressed with both the quick delivery and the excellent price point. It’s great to know that you found a better deal with us compared to the Dell website, and we're happy we could meet your expectations on both speed and value.
We truly appreciate your feedback and look forward to serving you again in the future. If you need anything else, don't hesitate to get in touch!
Useful and easy to use…
Stone provide a useful and easy to use recycling service
4 juni 2024
Omdöme utan inbjudan
We purchased pc for my son who has…
We purchased pc for my son who has special needs. The lighting on led failed and wasn't sure if it was covered under warranty.This may not be a big deal to some people but he is autistic and bothered him.After one message to stone they sent dpd to pick it up and fixed it.It was returned in few days fixed with extended warranty.Im really impressed with this service and will be purchasing more in future.I can't fault these guy really amazing 😀
9 december 2023
Omdöme utan inbjudan
Shocking quality. do not bother.
Shocking quality.
I got a laptop from them, first of all, it couldn't get connected to the internet because they installed a parenting control software which they do not know who to manage that needs to be removed and after few weeks the charging porter stopped working and after changing the motherboard in a process that upset my child the same issue happened again ni few weeks with the supposed brand new motherboard. and they refuse to take responsibility for the inferior quality of the parts they sell to disabled children. shocking quality. and shocking company. do not bother with them.
5 december 2023
Omdöme utan inbjudan
Professional and Helpful
So easy to deal with this company. Quick response to email queries.
Driver arrived promptly and could not have been more helpful.
Email received later that day to confirm receipt of assets - and a WEEE Certificate of Disposal not long after. Will certainly be using this company again.
23 november 2023
Omdöme utan inbjudan
I bought a laptop battery from them and…
I bought a laptop battery from them and found out the battery was getting extremely hot. I emailed them to tell them of the fault and my suspicion it was a fake battery as it didn’t match the photos. I was basically told to go to the manufacturer of the battery to get my refund as it’s nothing to do with them (by this point I only had the battery 2 weeks) I didn’t get far with the manufacturer either so as a result I’ve wasted £70 and neither company wants to know. I’ll never use this company again nor recommend them
10 oktober 2023
Omdöme utan inbjudan
The best supplier of PC and IT services…
The best supplier of PC and IT services out there. Second to none support when it comes to machine repair also.
25 juli 2023
Omdöme utan inbjudan
Unresolved issue and wasted effort
I came to you to resolve the intermittent flickering of the laptop. The engineer could not identify the issue. He came with parts but did not change it.
He said that he has been allocated a certain timeframe and he cannot complete the diagnosis in that time. He suggested changing the mother board but he did not have the motherboard with him.
It was a wasted time and effort. I had to wait for a whole day.
13 juli 2023
Omdöme utan inbjudan
Outstanding customer service
Polite, courteous, professional and efficient technicians. Outstanding customer service. Highly recommend 🏆👍🏆
14 juli 2023
Omdöme utan inbjudan
5 Star service
Efficient service from first customer service call to service person. quick quality service. Arrived on time friendly.
28 juni 2023
Omdöme utan inbjudan
Excellent service and communication…
Excellent service and communication during repairs
27 juni 2023
Omdöme utan inbjudan
Simply perfect
22 maj 2023
Omdöme utan inbjudan
Perfect service
Called ahead to confirm time of arrival, arrived on time, completed the repair in a professional and timely manner, as always.
3 maj 2023
Omdöme utan inbjudan
A fantastic and trustworthy company
A fantastic and trustworthy company. The communication is fantastic and the quality of service is excellent. Would highly recommend them.
21 april 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.