Comfybear Omdömen 

If I could put -5 I would. They asked me "how was your product?" Unfortunately the product, a game called 'Tapple' hasn't arrived. I have sent 4 emails to them with no response. I'd like to know how to pursue this further.

Worse company ever, ordered two LED message mirrors, ordered mid Nov, payment released 21/11 and currently 06/12 and no product, no way to contact them except email which they do not answer, disputed with my bank so not sure if I will get a refund, please avoid, I wish I read the reviews before ordering .

Placed order Tuesday and cannot get any response regards my delivery date.
Fear I may have been scammed.

Absolutely shocking business i ordered a squishmellow advent calendar like so many others I haven't received it or had and reply to emails sent. No contact number for customer services clearly a scam which is disgusting. Do not use this company.

Faulty karaoke box and want to charge for a return to china.
Then fraudulent activity on my card all very suspicious.
Another scam company.
I will not order if Facebook again as they are not interested when you report it.

Not a legit company. They do not send out orders and then send tracking information that is not accurate and can’t follow it! Items don’t turn up after a month of waiting and chasing a refund. Still no items or refund.
Don’t waste your time ordering they will take the money but won’t send the products. Thanks

Ordered the Squishmallow calendar beginning of November and it still hasn’t arrived. Tried to contact with no response!!! It cost £30 with postage and disgusting they accept orders knowing full well it won’t arrive on 1st December….. surely that’s the whole point of an Advent calendar !! Do not order anything from this company !!

Sheep loo roll holder is useless. The head keeps falling off. Emailed them and as yet no reply. I said l want money back and they need to refund for postage as goods not fit for purpose. Avoid this company. All the hype they write is just words

Don’t order from here you will not get what you ordered shouldn’t be allowed not happy I want my money back

Wouldn’t give it one star . Waited 4 weeks for it to come, we emailed them and they didn’t reply.Looked so much different when it came it was in a big box and when it came it was in a small heart box . Never again will l be ordering with this company

Do NOT order from these people. Product arrives too late for advent start and then it is wrong! Ordered plush Squishmallow advent calendar by clicking off the video of it but they sent a small hard version that is poorly printed, spelt wrong and is not what the £30 I paid for it is worth. Shocking. That will teach me to buy from Facebook. Communication is non-existent so don't bother complaining!

Ordered goods, not received. Sent Numerous emails requesting where item is. No reply. They did send emailing wanting a review on the product, couldn’t reply as no item. Advise them if this but no reply. !!!

Haven't received my items they won't reply to my emails scammed site stay away 100% Red flag site

I wish I had read these reviews before ordering. I ordered the bracket making kit for my granddaughter for Christmas, it took 3 weeks to arrive and we got it this morning. Nothing like what was advertised, it doesn’t come in the lovely box which opens up to show lots of beads, it comes in 3 separate small boxes which are totally crushed due to poor packaging. It takes forever to get through to anyone and I know that I can kiss goodbye to the £45 I paid. Avoid, do not purchase anything from this company!

Ordered 4 Christmas cat suncatchers. Good quality when they arrived. Was concerned as it said this was a UK registered company and my order was shipped from China. Took a few weeks to arrive but the quality is good and didn’t take long to arrive 4/5 days once arrived in UK. Wanted these as presents so glad they did turn up.

I ordered a squishmallow advent calendar from comfybear on November 13th 2024, I have now sent messages 4 times without any response back.
I still haven't received it after contacting them. via email is pointless as you get an automated response stating products will be delivered within 7-14 days of shipment.. they haven't even been shipped yet according to the 'Shop' tracking app.
Absolutely disgusting service from them, they are fully aware these products will need to be delivered by December 1st, and if they cannot fulfil orders by then, then they should have a cut off point so you can shop elsewhere.
I have a very upset granddaughter who was so excited about this special calendar who is asking me every day when is it coming. Absolutely disgusting!

BUYER BEWARE! I ordered a Karaoke machine from this Company as advertised via Facebook. I paid via PayPal and the money was sent. I did not receive any acknowledgement of the order or any invoice from them. You will not receive anything from this Company. They will take your money, not send the supposed product and not respond to emails. Total scammers!

Atrocious. I cancelled my order within an hour or so of placing it but they totally ignored me and shipped order anyway! I have received the order and the items are faulty but cannot get a response from them!
Avoid this company at all costs. They are overpriced and no customer service at all. I will have to put the £45 I've lost down to experience and avoid Comfybear in the future!

This isn't a review about anything that this company sells. It's just a reminder for everyone to Google the UK reviews of whatever company they are considering buying from. I've ordered from some companies without reading the reviews, and on one occasion it ended up with me buying a 4 inch wide roll of paper. All emails went unanswered, and me almost £20 out of pocket 🤬😡.