Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service. We won't buy our coffee beans from anyone else. Always arrive very quickly and well packaged. On occasions where we've pick up the staff onsite are always nice to de... Se mer
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
We have been getting the coffee beans from the Coffeelink for many many year. The qualities on the beans we order, and the customer services have been most outstanding. We are very happy to be the... Se mer
Företagsinformation
Skrivet av företaget
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Kontaktuppgifter
31 Knightsdale Road, IP1 4JJ, Ipswich, Storbritannien
- www.coffeelink.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We have been getting the coffee beans…
We have been getting the coffee beans from the Coffeelink for many many year. The qualities on the beans we order, and the customer services have been most outstanding.
We are very happy to be their customer.
Sanghee and Keith
What was ordered delivered promptly
What was ordered delivered promptly. No issues with using the subscription service to date.
Great coffee and very efficient delivery
Great coffee and very efficient delivery. The postcard detailing the coffee are a really nice touch as well.
Excellent service over a long time
Excellent service over a long time - had a subscription for at least six years now!
Amazing service
Amazing service, vast selection of coffees. Some very unusual ones so never run out of things to try!
After a failed delivery from the post…
After a failed delivery from the post office,Coffee Link were superb in ensuring the issue was sorted. Product excellent as always.
Always fast and efficient and great…
Always fast and efficient and great value for money.
Notice taken of my notes
Notice taken of my notes, packed securely and delivered on time
I haveCharged full price despite applied discount code and no support response been a regular customer of…
I have been a regular customer of Coffeelink, but my recent experience has been very disappointing. I received a promotional discount code and decided to place an order using it. At checkout, the summary correctly displayed the discounted price. However, as soon as I clicked "Pay", my card was charged the full, non-discounted amount.
I immediately emailed customer service asking them to cancel the order, as I would not pay that price for half a kilo of coffee when I could buy a full kilo for the same amount. Unfortunately, I received no response or resolution from them. Very disappointed with both the system error and the lack of customer support.

Svar från Coffeelink
Incredible coffee
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
Service and a speedy delivery was brilliant
Still too fresh to use, but service and a speedy delivery was brilliant
One irritation:
The only downside to this company is their relentless requests for rating. I just want to buy a bag of coffee. If I bought it from Sainsburys they wouldn't start jumping up and down shouting "aren't we wonderful".
ChoiceLike the descriptions of different…
Like the descriptions of different coffees. Easy to complete the order
Ordered a lovely teal moka pot to then…
Ordered a lovely teal moka pot to then find out later on, once I email asking what the delivery status is of it, they tell me that it’s sold out and nothing they could do about it.
Now I’ve asked for a refund but no update from that either.

Svar från Coffeelink
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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