Fast delivery, item was too big so sent back and will get my size when it’s back in stock. Overall quality was awesome though. Definitely ordering again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not buy from this company. I need to return a t shirt as it's way bigger than the size chart suggested. You have to email for a returns form and address but they don't reply to their emails. I can... Se mer
Pros; Great quality clothing Cons; Returns process could be improved such as notification of when returns have been received and engagement regarding returns options. I had to contact Club 1984... Se mer
J’ai toujours reçu mes commandes à temps , la qualité des t-shirts est top faites attention aux tailles souvent tu penses avoir du oversize et c est un t-shirt normal souvent c est le contraire
Företagsinformation
Skrivet av företaget
Contemporary menswear, Limited drops available monthly.
Kontaktuppgifter
Unit 7 Mandale park , NE29 6XZ, Newcastle, Storbritannien
- support@club1984.store
- www.club1984.store
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 27 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor Customer Service
I purchased a football jersey from their online website. The delivery was prompt, but I didn't like the fit so I retutned it via a fully tracked service.
The return was received 8 working days ago & I am still awaiting my refund.
I have messaged the support team & customer services 3 times & received no response, so I have no option but to write an honest, but negative review of the service provided by Club 1984.
I won't use them again!!
Order No. CLB9794684

Svar från CLUB 1984.
Stay away and do not bother to buy…
Stay away and do not bother to buy anything, even sale items.
Item colour just keeps running
Item colour just keeps running. Washed as recommended and the the navy just keeps running into the white sleeves. The top is now ruined.
Really disappointed with the product
Really disappointed with the product. I ordered the San Lorenzo Hoodie in Black, and while it looks amazing online, the quality is poor and it feels like a cheap import.
The most disappointing thing, however, is the sizing. It’s absolutely shocking. I ordered a Small, but it’s easily closer to a Large. The fit is nowhere near what would be expected, and as a result it’s completely unwearable for me.
Very poor customer service
Very poor customer service, I have tried multiple times with no response.
Product has not turned up, might have to contact bank and request my money back.
Worst customer service ever
Worst customer service ever, infact it’s non existent, numerous emails for a returns form with zero response. Pray you get your order/fit correct or you’ll be stuck with it.
Thanks Sara!
The quality and shape of their Tee’s are outstanding, I would also like to mention Sara from support who was very helpful with my experience with the business.
Damaged item and ignored
Ordered the tracksuit, jacket came with some form of iron burn mark on it. After informing them they completely ignored me (message says read on Instagram) and never emailed back. 2 weeks later still waiting.
Just another business that takes your money and doesn't care
Bad customer experience
Made an order almost 2 weeks ago. Status is still processing with no updates. Very poor communication from CS team. Only 1 reply with the words “soon”. Very bad customer experience
First order
First order somehow the delivery address was wrong and I contacted straight away via email, heard back from Sara and she manually updated it and got my order to the correct address and love the clothes :)
MARCA CON CALIDAD
He comprado varías prendas durante algunas temporadas. Siempre quedó satisfecho por su calidad y diseño. Sin duda es una excelente marca. Solo batallo un poco con los envíos por el costo e impuestos porque soy de México
Fantastic customer service and love the…
Fantastic customer service and love the products!
I had a problem with one of the garments which the team resolved really quickly!
Really cool stuff and will definitely be using them more.
The support were a great help sorting…
The support were a great help sorting an issue I had, fast replies and made it easy
Quality of clothing is extremely good
Exceptional Brand, Quality Products and Fast Shipping
Exceptional Brand & High Quality - Fast Shipping! UK to USA in lightning speed. Highly Recommended! Great customer service also when you need them.
Mauvaise surprise !
Une commande de tee shirt avec des frais de livraison et…SURPRISE, des frais de douane !
Pas cool d’autant que l’article est beaucoup trop grand…les commentaires pour le retour sont peu encourageant : pas reçu de remboursement, problématiques diverses.
Je déconseille donc ce site.
Great products and incredible service
First time ordering and very impressed with the quality of the hoodie and speed of delivery.
I don't tend to leave reviews but I had a customer service query that Sara helped me with and the response was incredibly fast and understanding and will result in me certainly ordering from them again. Great service.
C'était la première fois que je…
C'était la première fois que je comendait cette superbe marque. Je suis clairement devenu fan. Lors de ma commande il ya eus un petit soucis de livraison. J'ai fais appel au service client qui m'ont répondus très vite et trouvé la solution pour que je puisse récupérer mon colis a bonne adresse. Un service au top, un vrai suivi client et une approche très cordiale dans l'échange. Je recommande fortement.
Elias ,de Belgique
Ordered a jumper
Ordered a jumper. Came quick which is good. But I’ve been emailing the address given on the site to process a refund but haven’t received a response. It’s been over a week and two emails have been sent and still nothing. I’m most likely going to be out of pocket now with a jumper I can’t wear.
Fantastic brand
Fantastic brand! The quality of material and designs are amazing. The team are super supportive and always on hand to help in a timely manner. I have had to return/exchange a few items over the last 2 years as my son has been between sizing. This has always been easy and straightforward. Exchanges happen quickly and refunds are within policy timelines.
I can not recommend this brand enough and will continue to shop with them
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







