CLOSET LONDON Omdömen 

6 961
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The other reviews are accurate in that it’s see through with no lining and agree that for the price there could be some lining or under skirt, at least in the chest. However I do love the style and f... Se mer

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Betygsatt 3 av 5 stjärnor

Bought a dress after a friend's recommendation. It arrived within 4 days of ordering but unfortunately, it was much too long (both sleeves and overall length) so had to go back. The refund to my credi... Se mer

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Betygsatt 3 av 5 stjärnor

I really like the Closet dress I purchased from John Lewis some time ago & thought it relatively expensive at £130 so I was really surprised at the quality of the manufacturing. It arrived creased so... Se mer

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Betygsatt 4 av 5 stjärnor

Great style poor material too thin.., closet please make another bright colour of your twisted neck with puff sleeves pleated dress I have the red version sooo beautiful have lots of closet dresses bu... Se mer

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Företagsinformation

  1. Damklädesbutik
  2. Klädbutik
  3. Klänningsbutik
  4. Festklädesbutik
  5. Haute couture-modehus
  6. Kläder med tryck

Om CLOSET LONDON

Skrivet av företaget

Closet London is a designed in London brand producing flattering contemporary designs and classic pieces transcending seasons. The Closet London customer loves us for our beautiful prints, luxurious fabrics and high-quality finish on the garments.

closetlondon.com was formerly known as closetclothing.co.uk

Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(6 961)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Beautiful Dress

Ordering process was simple, the right time to buy as I managed to use the BF20 discount code. The dress was very well packaged & arrived very quickly & the dress was just like I saw on TV. Delighted with the dress.

19 november 2024
Betygsatt 3 av 5 stjärnor

Delivery was quick RM

Delivery was quick RM. Item was good quality but too small. Return of the item was frustrating the app was not working. I returned the item by RM tracked with signature because the app wouldn't let me download a return label.

19 november 2024
Betygsatt 1 av 5 stjärnor

Poorest

Telephone number for customer services on line actually goes through to the accounts team which was very frustrating for them and me. Trying to actually get through to them is a nightmare and I still haven’t got through yet. I purchased an item in the sale and returned within couple of days but still been issued with credit note. I can understand it if I was outside the specified time but I wasn’t needless to say at the moment I am not very happy.

20 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Painful return process

The dress was £130 but arrived crumpled up in a cheap plastic bag. The dress itself was nice but didn't fit. The return process is painful. Still waiting for a reply from customer services.

7 november 2024
Betygsatt 5 av 5 stjärnor

Gift for Christmas

I bought this dress for a Christmas gift for a friend, it is simpli beautiful. Perfect for this occasion and I know that she will like it to. The dress sparkles from everywhere.

15 november 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The dress I ordered is beautiful and…

The dress I ordered is beautiful and extremely well made. If there is a negative, it would be the packaging, the dress was over £100 and to receive it in a plastic bag was a bit of a shock.

I have ordered from other online retailers and the dresses have either been delivered with tissue paper in a box or on a ready to wear hanger. I understand the postage was free but considering how much the dress cost in the first place, I expected it to be better presented especially as the skirt is pleated.

30 oktober 2024
Betygsatt 4 av 5 stjärnor

I have always loved Closet products

I have always loved Closet products. Unfortunately I realized I had to pay 23% tax when the product arrives in Portugal. With other brands from Uk it didnt happen so I wonder what the difference is. Apart from that, Closet is always a good buy

23 oktober 2024
Betygsatt 5 av 5 stjärnor

Just received the most beautiful dress

Just received the most beautiful dress! Quality fabric, the cut so well done. Well worth the price!!!

Closet London never disappoints. ⭐⭐⭐⭐⭐

3 september 2024
Omdöme utan inbjudan
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you so much for your kind words, Imogen! We appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to seeing you again soon 😊👌❤️

Betygsatt 1 av 5 stjärnor

Poor quality

Dress was flimsy,and had to pay for delivery

20 september 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for your feedback. We're sorry to hear that the quality of the dress didn’t meet your expectations. Your satisfaction is important to us, and we truly value your input.
Regarding the delivery charge, our shipping fees are displayed on our website so customers can review them before placing an order. We aim to be transparent with all costs.
If you have any questions or want to discuss this further, please email us at customerservices@closetlondon.com.

Betygsatt 2 av 5 stjärnor

We ordered 5 of the same dress for my…

We ordered 5 of the same dress for my daughters wedding each one came screwed up in a bag and all had some kind of flaw in them, the design of dress with sunrise pleats really should have been delivered on a hanger, I did keep one as loved the style of dress and colour but had real problems getting a dry clean company to iron/ steam creases out which then was a additional cost

18 september 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for taking the time to leave your review. We sincerely apologize for any inconvenience caused by your recent experience with us. After carefully reviewing our records, we were only able to locate one order under your account. If there were additional orders that may have been placed under a different name or email address, we would be happy to look into them further. Please feel free to reach out to us at customerservices@closetlondon.com with the relevant order numbers or any other information that could help us assist you.
We value your feedback and are committed to resolving any concerns you may have x

Betygsatt 3 av 5 stjärnor

Change your delivery company

The fact that your foreign customers have to take in charge the expedition fees is not sufficiently underlined. Apart from the custom fees, DHL charges hard on this and is not the cheapest one. Moreover, they do not warn when they are supposed to do the delivery. I had to go the delivery point after only one attempt (juste one call) although the dress could have been inserted in my mailbox. It was highly deceiving for me.

18 september 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for your feedback. We would like to clarify that it is the customer's responsibility to pay any duties and taxes required when importing goods into their country, as stated on our website in the Delivery section.
We apologize for any inconvenience caused by DHL's delivery process. We understand your frustration regarding the lack of delivery updates, and we will raise this issue with DHL to ensure better service in the future. Your satisfaction is our priority x

Betygsatt 4 av 5 stjärnor

The dress is really nice

The dress is really nice. Nice quality but it seems that the dress have been tried on a few times there is a little stitching coming out next to the pocket.

16 september 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Judith, thank you for taking the time to leave your review. we are truly sorry to hear about the stitching issue next to the pocket. We always aim to ensure that every item arrives in perfect condition, and it’s disappointing to hear that this wasn’t the case. Please contact us at customerservices@closetlondon.com if you would like to discuss this further 🤗

Betygsatt 5 av 5 stjärnor

Good quality clothing and excellent…

Good quality clothing and excellent value, I am up to 4 purchases now... Hidden gem is Closet

17 september 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you so much for your wonderful review, Bev! Your continued support means the world to us!
We love being your hidden gem, and we look forward to bringing you more styles you’ll love in the future ❤️

Betygsatt 5 av 5 stjärnor

Great service arrived very quickly

Great service arrived very quickly

16 september 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Etty, thank you for your feedback!
We are delighted to hear you are happy with your recent purchase. It is always wonderful to hear such great comments about the service that we providing ❤️

Detta är Trustpilot

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