Fantastic experience with Cleanstore. As I run a local cleaning business, I need reliable equipment and fast shipping. Cleanstore delivered exactly what I needed at a great price. Their customer servi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Competitive price, but despite stating it would be delivered in 7 days from order, 9 days in and not even shipped. Previous phonecall was met by some bloke with rudeness/passive agressiveness aplenty,... Se mer
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tried to buy a refubished nilfisk was told to send my offer in by email!, i did, got no reply so just called now and was told the boss was on lunch but had seen my email and deleted it lol, great way... Se mer
Företaget har svarat
We needed to replace an E-GO battery Cleanstore had them at a very competitive price & we placed the order. Unbelievably it arrived in less than 12 hrs & we live in the Southwest of Cornwall with... Se mer
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Företagsinformation
Skrivet av företaget
Cleanstore provides quality cleaning machinery & products for delivery across the UK.
Kontaktuppgifter
Storbritannien
- 01293 778 737
- sales@cleanstore.co.uk
- www.cleanstore.co.uk
3,9
Bra
842 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic company
Fantastic company. Excellent service. Professional, efficient reliable and
The item arrived promptly. Would recommend 100%
6 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Ann,
Thanks for taking the time to submit a review & it's amazing to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
good service
20 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi John,
Thanks for taking the time to submit a review - it's great to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Amazing service
Amazing service my Karcher power washer failed after 12 months all quickly sorted between Cleanstore and Karcher. New one arrived today. Outstanding service will definitely use again.
22 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Margaret,
Thanks for taking the time to submit a review. It's brilliant to hear you were happy with our aftersales service & we're glad we could help get this resolved for you!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Clear communication and fast delivery!
Clear communication and fast delivery!
I was doing a lot of comparisons between different online platforms and clean store was not only cheaper than Ebay / Amazon but we're also giving 10% discount +
x2 free gifts .
24 februari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Mr Palmer,
Thanks for taking the time to submit a review & it's superb to hear you were happy with our communication, delivery service & prices!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Svar från Cleanstore
Hi Alex,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with your experience & our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
What more could yoo want
What I wanted, at a good price, quickly delivered and a quality product. What more could you want. Nice one Cleanstore.
20 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Brian,
Thanks for taking the time to submit a review & it's awesome to hear you were happy with our prices & delivery speed!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Super quick and reliable service
What a gem of a find on the internet! Less than 24 hours between placing our order and receiving delivery. What service! The mower was extremely good value and was quick and easy to order from their website. I can highly recommend using Cleanstore and shall be using them again in the near future they have a great range of quality products. Yet to receive our mystery gift, but really pleased with our purchase, thank you.
11 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Sue,
Thanks for taking the time to submit a review - it's lovely to hear you were happy with our speed of delivery, prices & service, as well as your new lawn mower!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
A good reliable and professional…
A good reliable and professional Supplier.
15 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Brian,
Thanks for taking the time to submit a review & it's great to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Super customer service from Cleanstore!
Super customer service from Cleanstore! My Ava pressure washer came with a cracked foam cannon bottle (Ava's fault - poorly packed box) and Richard sorted me out very quickly with an entirely new, like for like replacement foam cannon. The order itself was already on sale and came with a ton of free bits and pieces, so yeah really good experience.
11 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Steven,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with your shopping experience & our customer service - we are glad we were able to resolve this to your satisfaction!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Perfect customer experience
I purchased a karcher detergent pouch from this company. The website was easy to navigate and the ordering process was quick and simple. The price was exceptional and no other site could match their price. Although I did have an issue with the courier service regarding delivery after contacting Cleanstore they immediately answered my email and forwarded a replacement by a different courier. Fast forward into a new month and my original parcel was finally located by the couriers and forwarded to me.i contacted Cleanstore who advised to keep the parcel even though I was willing to pay! That’s excellent customer service is it not! I would not hesitate to recommend this company.
14 februari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Alyson,
Thanks for taking the time to submit a review. It's superb to hear you were happy with your shopping experience & our customer service - we are glad we were able to resolve this to your satisfaction!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Efficiency personified
First class service with very prompt delivery. Excellent people to deal with. Many thanks
4 mars 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Allan,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our service & speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Will be buying again from them top store
Bought pressure washer on Friday online and paid for delivery on Saturday. DHL messed up and I didn't get my delivery. Called them on Monday got my money back for Saturday delivery and they sort it out and DHL deliver next day . Great customer service will be buying from them again Thanks Cleanstore
28 februari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Luk,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our customer service & that we could get this resolved to your satisfaction.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Easy to order
Easy to order and clearly an original part, the only negative is delivery took a little longer than expected.
27 januari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Danny,
Thanks for taking the time to submit a review & it's great to hear you were happy with your order.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
got in touch with the company for…
got in touch with the company for information and they responded well with no problems.
13 januari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi David,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our service.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great Service
Ordered a chainsaw, best price online and one of the few suppliers that posts to Northern Ireland.
Great, tracked delivery via DHL. “Mystery gift” received on its own as the chainsaw is dispatched separately, directly from the manufacturer. I contacted Cleanstore as I was concerned the chainsaw had been lost by the courier, but they confirmed the above on the phone and were very polite.
Great service, thank you!
29 januari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi James,
Thanks for taking the time to submit a review & it's great to hear you were happy with our service.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Awful
Ordered a chainsaw with a scheduled delivery of 2-3 days Waited for 5 days and then got an email saying order was cancelled. Still waiting refund!!
7 februari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Grant,
Thanks for taking the time to submit a review.
Unfortunately Hyundai advised they are currently experiencing an error with their internal stock system, with the system showing stock against products they do not have available.
As our system has a live stock link to the Hyundai's system this resulted in you being able to order a machine that was not in stock, & your order that was due to be shipped directly from Hyundai not being dispatched.
Following receipt of your order on 3rd February on a 2-3 working day leadtime, we queried the dispatch with Hyundai on 5th February as we had yet to receive tracking information for you. On 6th February we were advised of a possible issue, & following confirmation of the problem / Hyundai's inability to fulfil the order on 7th February, we contacted you via email to apologise & confirm a full refund had been processed.
We apologise for any inconvenience this unforeseen issue has caused & the obvious frustration at not having received the product you had purchased.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Excellent Service
The Cleanstore website was easy to navigate and the prices competitive. The goods arrived quickly and in perfect condition. I couldn't have asked for more.
15 januari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Tim,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our site navigation & pricing, as well as the speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Ava P60 Master pressure washer
After finding that Cleanstore had the pressure washer I was looking for and were the cheapest online, I decided to purchase my AVA pressure washer. It said it was refurbished but when I received it it looked brand new to me. Having just tried it for the first time, I’m so impressed with it , I will not hesitate to use Cleanstore in the future and recommend them to friends and family.
Thank you.
Regards
Mark
1 februari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Mr P,
Thanks for taking the time to submit a review - it's superb to hear you were happy with our pricing & your refurbished AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Superb and Efficient Service
The support I got during the ordering process was superb from start to finish. This was all done via the online chat service - speaking to Jay made everything go through so smoothly. I would have no hesitation in recommending Clean Store based on my 1st time experience with them.
31 januari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Alan,
Thanks for taking the time to submit a review. It's brilliant to hear you were happy with our ordering process & chat service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Nilfisk 200 pressure washer…
Purchased a Nilfisk 200 pressure washer from Cleanstore. Product was in stock and delivered quickly by DHL. Arrived in perfect condition despite its weight. Looks like Cleanstore have all the accessories I’ll ever need, so overall, very pleased with service.
25 januari 2025
Omdöme utan inbjudan
Svar från Cleanstore
Hi Mark,
Thanks for taking the time to submit a review. It's excellent to hear you were happy with the speed of delivery & our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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