There’s one reason I keep coming back to Citygate Ruislip and that is Chase Thomson from the service team! I’ve been to West London and Slough city gate and been let down. Ever since I first step foot... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good Kia dealership and service centre in Watford, they honour the 7 year Kia warranty unlike some Chinese brands. Very helpful staff. I had shortlisted four cars including Tesla as a new car rep... Se mer
We are long standing customers of Citygate Little Chalfont service department. They are always very helpful, friendly and professional. We always feel our custom is valued which is very rare these day... Se mer
We have beeserving oyr VW Tiguan at Citygate since we bought it there some years ago. Always received good service on car and to us as a customer. This last visit from first call to colltion was fanta... Se mer
Företagsinformation
- Bilhandlare
- också i
- Bilservice
- Biluthyrningsbyrå
- Bilverkstad och underhåll
- Karosseriverkstad
- Skåpbilsuthyrning
Skrivet av företaget
We are a leading automotive retailer with 13 locations across London, Buckinghamshire, Hertfordshire, Berkshire and Middlesex. We sell and service Volkswagen, Volkswagen Commercial Vehicles, ŠKODA, SEAT, Kia and CUPRA vehicles and offer fleet, Motability and car and van rental services. We are committed to excellence in everything we do.
Kontaktuppgifter
Storbritannien
- customerloyaltyteam@citygate.co.uk
- www.citygate.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very professional and polite
My family and I were well looked after…
My family and I were well looked after by Nico and Roshni!!
Roshni talked through different car options with us and gave us lots of information. She answered our questions and queries promptly. She was friendly, polite and looked after us during our meetings. Both Nico and Roshni had fab customer service. I felt like a valued customer and will gladly recommend them to friends and family.
Always a great service
Always a great service. Wayne was very supportive with the questions I had and made the full process easy. Dropping my car off and picking it up was quick and simple. I always appreciate the complementary car wash and vacuum as well!
Hugh explained everyting that had been…
Hugh explained everyting that had been done,also made some very helpful suggestions so very happy with the service .Oh and plenty of free coffee while you wait!
Good professional staff
Good professional staff
Quick and right on time car was returned
David Kirimi listened well
David Kirimi listened well to what we wanted and advised us well, meeting our financial requirements for the PCP in adjusting what he could offer. We felt well looked after by him.
David guided us through the whole process of purchase, understanding EV, and getting to grips with the technology on the day we picked up the car. Thanks David. You do your job very well.
Our local showroom manager went above…
Our local showroom manager went above and beyond to help us throughout the process.
Very pleasant staff - easy to deal with
Very pleasant staff, easy to deal with from start to finish. Thank you !
Always been happy with the service of…
Always been happy with the service of VW citygate.
Clyde Dsouza is my go to person whenever and he always delivers his best service. He helps and find ways whenever possible he has been my reliable service advisor.
City gate is an exceptional company…
City gate is an exceptional company with great welcoming service.The hole process was very fast compared to the other company's I visited.The welcoming amazing staff who helped me especially roshini guided me thrhrough out the whole process.Thanks
Great car purchase experience.
Sales Executive, Hash at Citygate Skoda Watford was informative, very helpful and friendly. Hash made the whole experience from start to finish go smoothly. We will happily use Hash and his dealership for any future car purchases.
Excellent customer focused service…
Excellent customer focused service provided by truly professional staff. I was treated like a valued customer. From start to finish, I couldn't gave asked for a better service.
Skoda Citygate Watford
I had a great experience buying a new car with Skoda Citygate Watford. My salesperson Hash was very helpful and the customer service he provided was above and beyond my expectations.
The whole process was quick, easy, and stress free. I would highly recommend this dealership!
Adil was brilliant helpful…
Adil was brilliant helpful knowledgeable and friendly. Talked us through the cars and the options
Great staff
Great staff, all doing their best to give a high level of service. What I would say to their management or their managements management (however high you have to go!) is that the IT system they are using is clearly not fit for purpose. Someone needs to make a call on an upgrade or quicker upgrade! I had issues with my service booking which I only found out when I arrived because of a system error. When I went to pick up the vehicle I could hear similar issues happening. Please sort it out! The staff are competent but the system they work in clearly isn’t!
I recently bought a new car from…
I recently bought a new car from Citigate St Albans and was delighted at how professional, friendly and efficient the process was. I was kept up to date with the process and all my questions were answered promptly. My main contact at the dealership Inga was also gave great advice on what options were available and felt really went the extra mile when I had queries. I would highly recommend Citigate St Albans
Lots of communication before during and…
Lots of communication before during and after service. Charlotte was particularly helpful.
From start to finish great focused…
From start to finish great focused service; found exactly the right new car for us matching our requirements; excellent attention to details on the new and part exchanged car to ensure all went smoothly; very professionally handled at Citygate Ruislip as always!
Friendly and dedicated customer…
Friendly and dedicated customer service. Specially Mr Noah.
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