Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company their hotels are always the ones you would have wanted to book the arrangements have always gone smoothly, we are about to rebook with them! The hotel on the latest trip was literally on... Se mer
Helpful & friendly. Knowledgable about area I was planning a holiday in. Patient with my lack of IT skills re payment. Holiday, flights, car all organised with ease.
Customer service was second to none, Katie was very polite, patient, and extremely helpful. She spoke directly to our hotel re a couple of special requests and organised wheelchair assistance through... Se mer
Företagsinformation
Skrivet av företaget
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Kontaktuppgifter
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Storbritannien
- 01293 765055
- holidays@citalia.com
- www.citalia.com
5,0
Utmärkt
959 omdömen
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Excellent service fromTasha she was very professional
Tasha was very professional and communication via email was excellent with quotes. eventually we booked and my telephone conversation was very professional and holiday was booked. the booking process is excellent, albeit the brochure/website is for reference only as you need to email for the live availability
26 juni 2026
Customer service was second to none
Customer service was second to none, Katie was very polite, patient, and extremely helpful. She spoke directly to our hotel re a couple of special requests and organised wheelchair assistance through the airport. Many thanks for all your help.
23 juni 2026
citalia maintained its outstanding…
citalia maintained its outstanding commitment to service and superb options for our potential booking. Tasha communicated well and gave tremendous help and information about our booking.
22 juni 2026
Very good thanks.
19 juni 2026
Wonderful service and great holidays
Wonderful service and extremely helpful staff. A good choice of holidays and options for flights.
We can't wait to go on our trip in 2027.
19 juni 2026
5STAR!!
This is the second time we have used Citalia,and we find their service to be second to none.Everything is spot on from the minute we land to the minute we leave.Definitely 5Star!!
25 maj 2026
Mr. William Thomas
Pleasant and helpful young lady who could not have
been more helpful.
18 juni 2026
Lucy and Sharon were both so helpful…
Lucy and Sharon were both so helpful and very efficient
18 juni 2026
Perfect booking process
Lucia has just booked our holiday for next year after she booked this years holiday which was perfect. She explains everything so thoroughly, thanks again Lucia for all your help.
18 juni 2026
I received a very good service with…
I received a very good service with help to find exactly the right details for us on our holiday.
17 juni 2026
Excellent customer service from Katie
Excellent customer service from Katie. Great care and attention throughout
17 juni 2026
Very helpful staff
15 juni 2026
My experience with booking my trip to…
My experience with booking my trip to Maggiore ,was a very pleasant experience. Helped By Artan at every step of the booking stage. He was very knowledgeable, courteous, he also went the extra mile to find us what we wanted from the booking . I will have no hesitation using this service again.
15 juni 2026
Great service.
A very quick, efficient and friendly response to our request for a multi location holiday in Sicily with provision of private transfers.
9 juni 2026
Very helpfull and well informed staff…
Very helpfull and well informed staff member. Provided just what we wanted.
9 juni 2026
Rome & Sorrento Trip
Lucia was very informative and nothing was too much trouble, very professional and clear on everything we required.
4 juni 2026
What a wonderful and superb experience…
What a wonderful and superb experience I have just experienced with Romina. She was incredibly knowledgeable of Sicily and produced a holiday package that was perfect, exactly what I wanted. Romina is an excellent ambassador for your company.
5 juni 2026
A great company and one I would always…
A great company and one I would always turn to when travelling to Italy. This time Tasha made all the arrangements very easy and straightforward. I would certainly recommend Citalia to family and friends
5 juni 2026
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