Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very impressed by the response when I gave a list of what my husband & I wanted for a late booked holiday. The agent, Leanne, managed to find one hotel that fulfilled those parameters and checked up... Se mer
Easy booking - I phoned after having received an online quote, asked questions, received speedy helpful answers and booked holiday. Lady on phone was chatty and very good.
Everything was explained in an assuring manner. No pressure was applied and I was allowed to make my own decisions in making the booking. All in all what could have been an intimidating experience... Se mer
Företagsinformation
Skrivet av företaget
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Kontaktuppgifter
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Storbritannien
- 01293 765055
- holidays@citalia.com
- www.citalia.com
5,0
Utmärkt
965 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Italy 2027
The holiday representative Linda was very knowledgeable about the location that we chose. Also, the process and information provided for the holiday which we have booked for 2027 was excellent.
6 maj 2026
Helpful and knowledgeable travel advisor
Romina was very helpful in advising us with our holiday booking. She patiently explored options for us and her knowledge of the island and friendly demeanour gave us the confidence to make our booking that same day. Thank you Romina!
4 maj 2026
Helpful and informative.
10 maj 2026
Brilliant booking process
Brilliant booking process! Very helpful, polite & efficient from start to finish, so refreshing!
9 maj 2026
Romina was extremely helpful arranging…
Romina was extremely helpful arranging my holiday , contacting the preferred hotel to organise a specific request .
All in all a smooth booking experience , and swift paperwork sent across .
8 maj 2026
Tasha tailored the options to our…
Tasha tailored the options to our specific requirements offered a complete package investigated numerous flight options to give us a large choice of alternatives
Excellent service
8 maj 2026
Excellent service
8 maj 2026
Great communication
Great communication
Quotes and questions responded to well
Friendly staff
Holiday explained well
Process easy
Certainly would recommend
7 maj 2026
Great customer service
Lucy Pearson helped to sort out a holiday for me. Nothing was too much trouble and she researched all aspects, different airlines, flight times, hotels, suitability of resort. Nothing was too much trouble and the package she finally found was perfect. I will be back.
15 april 2026
Omdöme utan inbjudan
I felt confident in Citalia's professionalism
I do not travel frequently, and Citalia has helped me to book a special holiday next year. The personal travel planner was very knowledgeable, gave me confidence in their professionalism and that they do know what they are talking about! Many of my anxieties have been alleviated, and I am confident I shall be guided through all the arrangements and have a fabulous holiday.
4 maj 2026
Helpful sales people who explained…
Helpful sales people who explained everything very clearly and also made good suggestions.
2 maj 2026
Very pleasant and helpful interactions
Very pleasant and helpful interactions.
Travel advisor listened very well to our needs and did her utmost to provide what we wanted.
No pressure at all to purchase- time given for questions and reflection.
Excellent!
1 maj 2026
A very well organised company
The whole booking process was easy and customer service team incredibly helpful and professional.
Everything was well organised from our flights, transfers and accomodation. Definitely would recommend this company
14 april 2026
Omdöme utan inbjudan
Citalia Travel Experience
We have always used Citalia for holidays in Italy (Sicily, Puglia, Venice, Verona, Lake Garda). They provide a professional, personal, knowledgeable, efficient and friendly service. Thank you Louise.
23 april 2026
Have used Citalia for many years
Have used Citalia for many years, have always found the Italy travel planners very helpful, polite and efficient. Have always had excellent holidays and will continue to use Citalia.
24 april 2026
Very helpful and knowledgeable Always…
Very helpful and knowledgeable Always better experience when booking Italy with your company
23 april 2026
Brilliant 👏
Its the second time I have booked with citalia and there will be a third. Very smooth running
20 april 2026
very efficient and knowledgeable about…
very efficient and knowledgeable about our proposed holiday
22 april 2026
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