Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I just wanted to buy one of their expensive products in Sweden, but when I gurned me to them asking ”how can I buy yor meraki router in Sweden”, instead of giving me simple answer, they send me a li... Se mer

Betygsatt 1 av 5 stjärnor

“I had a very unpleasant experience with Michel Fernandes from Cisco. He attempted to avoid payment on delivery and was extremely unprofessional during our phone call. He used abusive language and eve... Se mer

Betygsatt 1 av 5 stjärnor

Je créé mon compte cisco pour aller sur cisco packet tracert, je me connecte bien mais sur cisco packet tracert il me met une erreur. Le support est très mal fait, leur FAQ répond parfois 2 fois à l... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic telephony equipment that is easy to deploy and usually just works. Better design compared to other manufactures IMO. Sure it's more expensive than others but it's worth the extra price.... Se mer

Företagsinformation


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

57 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Cisco Customer Support is not existent

Few months ago I have participated in survey. " Meeting today's contact center needs in a rapidly changing world" . I was informed by Cisco that for participation in survey I would receive Cisco 562 series wireless headset. Till this day I've not received it - there is no reply from Cisco side.

11 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

In India..

In India... Cisco has the worst service... Am trying to replace a Cisco 28 port POE switch from 8 months worth ₹42000... It's a unused product, not working...
They are not concerned of customer after replacement... Don't buy Cisco products

10 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

sustainable!

The information technology company emphasizes energy-efficient equipment and hardware, notably its EnergyStar products and technology.

24 januari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FAO Cisco and Potential Future…

FAO Cisco and Potential Future Candidates:

I have been studying towards my ICND1 since July and have invested a lot of time in to learning and mastering the Cisco study material. Firstly, I have had multiple issues where the site has been down or labs are unavailable which has resulted in me pushing back my exam 3 times due to the loss of study time. I raised this with Cisco and had to settle for a gesture of good will refund which was around 12% - appreciated however money doesn't buy the time back.

Please also note, this is also time sensitive as I will need to complete my CCNA exam before February as it will be discontinued due to the changes.

Today I sat my ICND1 exam, during my exam - the lab failed and froze on a 4-part question. I raised this with the lady at the test center who came to take a look and didn't pause my time until 5 minutes after verifying that there indeed was an issue (so 5 minutes exam time lost) - then once she phoned Cisco, they advised her I would have to skip the 4-part question and carry on. So I did. My score was 816 and my pass mark was 832, I in myself know I passed as I knew the answer to the question which I was unable to answer due to Cisco's error. Even if I was able to answer 1 part out of the 4-part question, I would have passed.

As soon as I left the test center, I contacted Cisco - after speaking with a customer service representative, then the supervisor (Daniel) and then the manager (Ali) - I was advised that this needs to be looked at by the technical team and I should expect a phone call in 3-5 working days. I was also advised that I cannot resit the exam for 7 days due to company policy, even though this was their mistake. On top of this, the manager advised me that at most they would be able to offer me is a refund once this has been looked in to by the technical team. I find this completely outrageous that I have failed an exam due to their mistake and all they can offer me is a refund.

This does not compensate for the time I have taken off work, the stress I have experienced with this exam and potential further time off work. I should be able to resit the 4-part question (or one similar) and not have to re-do the whole test again.

My certificate with my score says "As a Cisco certification candidate, you deserve a fair and secure testing experience" - This was most definitely not a fair experience. Even if/when Cisco offer a re-sit of my exam, this is still not justifiable. I should have passed today and this was all down to Cisco. After my CCNA, I will never sit a Cisco certification again and I definitely would not recommend Cisco to anyone.

25 oktober 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Je créé mon compte cisco pour aller sur…

Je créé mon compte cisco pour aller sur cisco packet tracert, je me connecte bien mais sur cisco packet tracert il me met une erreur. Le support est très mal fait, leur FAQ répond parfois 2 fois à la même question avec des mots différents.

I created my cisco account to go on cisco packet tracert, I connect well but on cisco packet tracert it puts me an error. The support is very poorly done, their FAQ sometimes answers twice the same question with different words

16 september 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cisco router WRSV4400N lifetime warranty but Cisco after months of calls and mail refuses to intervene. The worst customer service

I purchased, and continued to buy up to date, Cisco products, certain of their business strength and therefore trusting in excellent customer service. Never what was wrong!
Despite months of calls and emails trying to get me to attend for their semi-professional router guaranteed for life, the WRSV4400N, Cisco has deliberately decided not to provide any assistance for their product, a lifetime guaranteed memory and no longer working, although it is It has always been used under the Smart Ups APC UPS. And to say that I have always bought and bought Cisco to friends, law firms and other professionals, in the belief, now clearly wrong, to treat a brand of excellence as can be that of Apple, a company that, unlike Cisco, until today He never disappointed me. When the WRSV4400N started to reboot continuously becoming unusable, I immediately ordered a Cisco RV340 and, a few days later, an RV130W, this happened on 2 November 2018. My trust was placed in Cisco even if sometimes its products do not they are really up to date, the RV130W does not have the Fi AC protocol.
I think the company policy on products with a lifetime warranty must be known to everyone so that others are not fooled by Cisco.
Even their commercial practice in Italy is considered incorrect by virtue of deceptive advertising on a product guaranteed for life.
Deeply disappointed by Cisco

22 januari 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Big Company-Cisco

Cisco is a very big company so that there are many suppliers of its products. I don't know which is the better. However, to order a product from Cisco will cost me much money. It is a trouble.

7 juni 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company, their sales team have no idea what they are talking about and when you ask difficult questions they just cut you off.

Michael, the person I spoke to didn't even understand what a Local Area Network was!

16 oktober 2017
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer