Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Item ordered through their website 'Savoy and Snook', payment taken, zero communication afterwards, chased delivery, told they would speak to the warehouse by 'Frances', then nothing. Total waste of t... Se mer

Betygsatt 5 av 5 stjärnor

Always excellent service and really competitive prices from Chinachaps. Our glasses were delivered promptly and were securely parcelled. Still loving our Villeroy and Boch dinner set which we ordered... Se mer

Betygsatt 5 av 5 stjärnor

Website easy to use, and if you need to check anything their friendly staff just a phone call away. Products were delivered promptly and in perfect condition. Extremely competitive prices as well. Wou... Se mer

Betygsatt 5 av 5 stjärnor

I have placed two orders with Chinachaps so far and both times I could not be happier with products I received as well as their customer service. With my first order two of the items were not availabl... Se mer

3,6

Medel

TrustScore 3.5 av 5

109 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(109)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Iitala, the best !

Good and Nice things from Iitala. I love it !
Nice design, very good quality and nice to cook with.
My food taste better now 😉

13 september 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

I always have a positive experience whenever I use China Chaps - my "go to" for replacement pieces. Items are well packed so no fear of damage and delivery is prompt. Thank you for the excellent service.

13 september 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful!

Received the item fast and in great condition, exactly what I ordered. I would recommend this company.

10 augusti 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service...quickly…

Great service...quickly administered....quick delivery....and very well wrapped....delighted with my Blue Asiatic Pheasant dish...can t wait to
use it this week end!! Thank you China Chaps...
.excellent
. highly recommended
.wonderful bonus on a create of wine!! no less Thank you Jane

10 augusti 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Packaging great for crockery. Communication needs slight improvement.

I've had a few orders with Chinachaps now. Mostly they are quick and reliable. The packaging for crockery items certainly is 5 star. The overall 4 stars is for one occasion when an order was out of stock and they had to be chased for updates when the replacement date passed without any communication from them

10 augusti 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling Delivery Service

I ordered items on the 28th July to be delivered direct to a family member for their birthday 2nd August. As the items were showing as being in stock and I was charged £4.95 postage, I assumed that delivery would be quick and efficient (especially considering it was in the same County, less than 10 miles from their premises) and was not warned otherwise. I advised the Company that the items were a birthday gift and being sent directly to the recipient, so it was obvious that delivery was time sensitive.
Today is 10th August and the delivery has still not been made. I have complained to China Chaps and received a refund, but I would have preferred that the present had got to my sister in law in time for her birthday instead. China Chaps answer to my complaint about delivery times was: "Once it had left our warehouse it is down to Royal Mail to deliver your product; we do not deliver the products ourselves". I find this extremely poor customer service. I do not understand how a company can run an online shopping service, charge postage and then state that delivery is nothing to do with them. This is obviously an ongoing issue as I have since found a number of Google reviews stating that their delivery service is poor and lengthy. If they cannot rely on Royal Mail to make efficient deliveries, perhaps they should use a courier service - for £4.95 postage I would expect a delivery time frame of less than 10 days plus.

10 augusti 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Impressed x 4

Found China Chaps by chance.
1st They had the range I wanted and a good selection of popular items from it
2nd Prices were competitive with online auctions for used, so much better value
3rd Free postage for a not that big order
4th Delivered on time and really well packed
Will be the first stop next time I need items

10 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Five star service from a five star company!

Always excellent service and really competitive prices from Chinachaps. Our glasses were delivered promptly and were securely parcelled. Still loving our Villeroy and Boch dinner set which we ordered a while back! Once again, securely packaged and speedy delivery. Can't recommend Chinachaps too highly!! Five star service from a five star company!!! And they don't mind delivering to N Ireland- another star point!!

6 juli 2018
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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