Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The staff member named Chris is absolutely 💯 amazing.. I had a problem with the gun but it was no problem at all for this company.. I was immediately offered a replacement or refund.. how amazing i... Se mer

Betygsatt 1 av 5 stjärnor

Arrived weeks late and refuse to reply to any emails or phone calls requesting refund as I had to buy else where. Do not buy from these scam artists

Betygsatt 1 av 5 stjärnor

Item not receieved. I sent 2 emails (no response). I then received an email which didnt acknowledge my emails, asking if I received my parcel okay. I replied informing them no, asked how we procee... Se mer

Betygsatt 1 av 5 stjärnor

We had an issue with a broken BB gun. It broke within a few uses. Both myself and husband contacted them with no response. When they did finally respond, they didn't do anything even though this was... Se mer

Företagsinformation

  1. Hobby och hantverk

Informationen kommer från olika externa källor

UK based online retailer of airsoft goods


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

600 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thanks especially to Chris at customer care

The staff member named Chris is absolutely 💯 amazing.. I had a problem with the gun but it was no problem at all for this company.. I was immediately offered a replacement or refund.. how amazing is that! I would be very happy to recommend.. highly recommend this business to everyone.. you can't go wrong with a company that goes all out for its customers.. BIG THANKS TO CHRIS! Thank you so much for the support you gave me and also the very professional way it was handled . I will definitely be back.

5 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t risk it. Go to a shop instead

Sold me a gun that wasn’t in stock. Heard nothing for a week. No reply from multiple emails. Over 2 weeks. Finally got an email saying they didn’t have my gun in stock even though I ordered 2. Got a refund in the end. Need more staff to respond to emails. I went to a good old fashioned shop and bought the guns.

24 november 2025
Betygsatt 4 av 5 stjärnor

Solid product.

Initially there seemed to be a problem time wise when I ordered the gun. On contacting the supplier the problem was resolved and have been pleased with product so far.

16 oktober 2025
Betygsatt 3 av 5 stjärnor

Great product, long wait

The product was amazing, but it did take a number of weeks to arrive. I was unable to contact by phone as the online number is incorrect and an email response took over a week.

3 juli 2025
Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid at all costs

Had to repeatedly email them for tracking and received no response. When I had received my order I had an item missing and had then again said repeated emails. After two weeks waiting and emailing they finally responded saying that they had run out of the item I had ordered but never told me. They then said they would refund me for the missing item and that took another month after being told it would take a few days.

30 maj 2025
Betygsatt 1 av 5 stjärnor

Sent completely wrong item

Sent completely wrong item, took over a week to reply to each email, 3 replies in over a 5 week period where they only asked me to confirm info I'd already sent in first email and telling me how busy they were. No offer of exchange or refund at any stage paid £35 got something I wouldn't give a Fiver for. Avoid these scum bags at all costs.

6 januari 2025
Betygsatt 1 av 5 stjärnor

Awful company with zero customer…

Awful company with zero customer service. Sent about 5 emails and finally got a response to say they couldn't honour my order so gave a refund. They had my money in their bank for about 4 weeks

The phone number on their website doesn't work, so you can't even speak to a human

My boyfriend ordered 2 guns at £100 and surprise surprise they weren't delivered.

Shocking company

28 november 2024
Betygsatt 1 av 5 stjärnor

Terrible experience

Terrible experience. Product didn’t arrive. I chased and chased. Phone number didn’t work for customer services. Had to get PayPal to investigate. Apparently their servers went down but I would be very wary. Eventually got refunded but not a good experience.

15 november 2024
Betygsatt 1 av 5 stjärnor

Dire shopping experience.

Item not receieved. I sent 2 emails (no response). I then received an email which didnt acknowledge my emails, asking if I received my parcel okay.
I replied informing them no, asked how we proceed. No response for a prolonged time. I semt another email to which no response.
Eventually a package arrived but wrong colour item. I've given up and accepted this, as cannot be bothered trying to communicate for a refund or replacement. Then received an email to say they trust I've recwived my parcel.
Never shopping with them again.

10 november 2024
Betygsatt 2 av 5 stjärnor

Bad company

Took ages to reach me, and customer service is very unresponsive, takes days on end to get a reply. Gun jammed after a few uses but didn't have the time to chase it up

1 november 2024
Betygsatt 1 av 5 stjärnor

SCAM

Spent £500 on two items and they haven’t been delivered. No reply from company by email and phone number doesn’t work . Feels like a scam or maybe they have gone under

14 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received item

Never received item, I have emailed in about 20 times no response, spent over £100 there for my sons birthday, phone number doesnt work horrendous company and reported to trading standards

3 september 2024
Omdöme utan inbjudan

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