Ho ordinato un abito un mese fa circa mai arrivato provvederò a fare denuncia alle autorità x truffa ! Sconsiglio qualsiasi acquisto da questa ditta
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J'ai commandé plusieurs fois sur ce site. Je n'ai reçu qu'une partie de mes articles. Aussi les modèles présenté sont vendu beaucoup plus cher que sur shein. C'est juste un revendeur de Shein. Les... Se mer
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Never received order. Received multiple tracking numbers that never produced any results. Received email that one item wasn’t available after all and to pick another in its place. Contact customer sup... Se mer
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The quality of the products are definitely better than the price. Sizing is true to fit. Better allow 3 weeks to receive products on East Coast of Canada. Customer service was fast to reply to an ord... Se mer
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Welcome to SisterParty, where fashion meets fun! We are your go-to brand for all things trendy and fabulous.
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Ho ordinato un abito un mese fa circa…
Ho ordinato un abito un mese fa circa mai arrivato provvederò a fare denuncia alle autorità x truffa ! Sconsiglio qualsiasi acquisto da questa ditta
28 februari 2026
Omdöme utan inbjudan
Svar från Sisterparty
Carissima Simona,
Ci scusiamo per il disagio. Sulla base delle informazioni fornite, non siamo in grado di individuare l'ordine indicato è stato effettuato un mese fa.
Per riferimento, una volta che un ordine è stato spedito, viene inviata automaticamente un'email di spedizione all'indirizzo email dell'ordine fornito durante il checkout. Vi chiediamo gentilmente di verificare la casella di posta elettronica, incluse eventuali cartelle di spam o junk, per una tale notifica.
Se non è lì, basta rispondere con l'indirizzo email utilizzato per l'ordine o il nome completo del destinatario, indagheremo tempestivamente e risolveremo la questione.
Siamo qui per aiutare!
Squadra Sisterparty
complaint@sisterparty.com
à fuir !
J'ai commandé plusieurs fois sur ce site. Je n'ai reçu qu'une partie de mes articles. Aussi les modèles présenté sont vendu beaucoup plus cher que sur shein. C'est juste un revendeur de Shein.
Les retours sont payant, ils ne proposent aucune alternative si le produit ne correspond pas. Ils m'ont envoyé une robe cassé, aucun avoir.
Les robes sentaient mauvais !!! Comme si elles avaient été porté.
La qualité shein pour plus cher. Ne commandez pas là-bas !
19 maj 2025
Omdöme utan inbjudan
Svar från Sisterparty
Chère Rose,
Nous prenons toutes les demandes de clients au sérieux et voulons vous aider autant que possible.
Nous avons vérifié vos deux commandes et tous les produits ont été livrés avec succès. À cet égard, vous nous avez également contactés pour traiter la question lorsque vous avez reçu le dernier colis.
Nous sommes une marque indépendante et non pas un revendeur, et nous n'avons aucune affiliation avec Shein. En ce qui concerne les prix, nous encourageons toujours nos clients à comparer avant d'acheter. Nous cherchons à être transparents afin que vous puissiez prendre une décision éclairée qui vous convient.
En ce qui concerne les problèmes rencontrés lors des commandes, nous avons en effet proposé deux solutions différentes. Vous pouvez vous référer aux enregistrements de courriel précédents entre l'équipe de service à la clientèle et vous.
Pour le dernier produit, vous avez mentionné qu'il avait une odeur. Nous avons fourni 2 solutions le 1er août, mais malheureusement, nous n'avons pas encore reçu votre réponse. Nous attendons avec impatience votre réponse.
Merci pour votre compréhension et votre coopération.
Équipe Sœur
complaint@sisterparty.com
Es el peor sitio donde puedes comprar
Es el peor sitio donde puedes comprar. No llegan los pedidos siempre sale procesando pasando meses.
8 maj 2025
Omdöme utan inbjudan
Svar från Sisterparty
Querida Jacy Duarte,
Sinceramente nos disculpamos por las molestias y decepciones que esto le ha causado.
Para resolver este problema rápidamente, ¿podría proporcionar su número de pedido? Esto nos permitirá rastrear su paquete y tomar medidas inmediatas para asegurarnos de que reciba su producto lo antes posible.
Una vez más, sentimos profundamente el problema y esperamos su respuesta.
Los mejores saludos.
Equipo de la hermana
complaint@sisterparty.com
Terrible company
Terrible company, tried to return wrongly received items and they just go round in circles and then ignore emails DO NOT BUY FROM THEM try to make you responsible for return fees when they have not fulfilled contract AVOID AVOID AVOID ………..
18 februari 2026
Omdöme utan inbjudan
Svar från Sisterparty
Dear Rebecca,
We are very sorry for the unpleasant shopping experience you had, and we sincerely apologize for the delay in our response. Please be assured that it was never our intention to ignore your email.
Regarding the return shipping fee you mentioned, we would like to clarify that our return policy does explain the terms and conditions regarding shipping costs. We completely understand your frustration and hope that you can understand our policy, which is designed to be fair and consistent for all our customers.
We have seen that the customer service team has provided you with the return instructions. Please pay attention to checking if there is this email in your inbox. Once we receive the returned package at the warehouse, we will immediately arrange and handle your refund.
Thank you again for your patience and understanding.
Sisterparty Team
complaint@sisterparty.com
Abito molto bello e di ottima qualità…
Abito molto bello e di ottima qualità elegante e molto sexy allo stesso tempo
5 februari 2026
Omdöme utan inbjudan
Svar från Sisterparty
Caro Diego,
Grazie per il tuo feedback!
Siamo così felici che tu sia soddisfatto della qualità del vestito e del look elegante e sexy!
Squadra Sisterparty
complaint@sisterparty.com
Bonjour jai reçu la robe longue sont…
Bonjour jai reçu la robe longue sont magnifiques merci beaucoup, le service client très efficace, j'ai aucun problème avec Sister party, encore merci pour votre réponse et pour votre magnifiques robes j'attends autre vêtements arrive et j'achèterai encore. Le numéro command SP00305132,
26 januari 2026
Omdöme utan inbjudan
Svar från Sisterparty
Cher Degiovanni,
Merci beaucoup pour vos bons commentaires.
Nous sommes tellement heureux d'apprendre que vous aimez la belle robe et que vous avez eu une excellente expérience avec notre service à la clientèle. Nous sommes encore plus excités que vous envisagez de faire des achats avec nous à nouveau!
Nous sommes impatients de vous aider à trouver plus de jolies pièces bientôt.
Équipe Sisterparty
complaint@sisterparty.com
Great products for the price.
The quality of the products are definitely better than the price. Sizing is true to fit. Better allow 3 weeks to receive products on East Coast of Canada. Customer service was fast to reply to an order delay and dealt with it immediately.
2 december 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Tony,
Thank you for your kind review!
We're so pleased you love the product and found it true to size. We appreciate your note about delivery timing and are glad our team could assist you quickly. Come back anytime!
Sisterparty Team
complaint@sisterparty.com
Poor quality & difficult to get refunded
I ordered two items on 11-04-25 and I received one of them last week but it was the wrong item. The other one still hasn’t been delivered.
I asked for a refund and they keep telling me to keep the wrong item & ignored the fact the other still hasn’t been delivered.
The quality of the item I did receive was poor quality. They are difficult to deal with on refunding. Delivery time is outrageous, almost 2 months
Update ……..12-29-25 after posting this, they refunded me partially. I made a claim with my credit card & they informed me part of the refund was credited back.
Update again……01-22-26 so they decided not to fully refund me on the wrong dress or the one that they didn’t send. My credit card ended up refunding me after about a 2 week investigation on my proof. I will never buy from sisterparty again. I shared this experience on my social media. I was scammed.
25 december 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Lila,
We sincerely apologize that one of the items you received did not match the product images on our site. We fully understand how disappointing and frustrating this must be, and we are truly sorry for the inconvenience caused. Regarding this product, we have successfully processed a refund.
Furthermore, we deeply regret any confusion or dissatisfaction that arose during our previous communications. Providing clear and helpful support is our priority, and we acknowledge that we fell short in this instance.
Regarding your other item: we are actively tracking your package and will send you a detailed update via email in 1 hour. Please check your inbox for this follow-up message.
Thank you for your patience as we work to resolve this.
Sisterparty Team
complaint@sisterparty.com
Ho ordinato due vestiti ma non mi son…
Ho ordinato due vestiti ma non mi son mai arrivati.
E solo una truffa,vergognoso
16 december 2025
Omdöme utan inbjudan
Svar från Sisterparty
Ciao,
Ci dispiace sapere della tua esperienza e vogliamo aiutarti a risolverla.
Per indagare efficacemente, si prega di inviarci i dettagli specifici del vostro ordine (come il nome del destinatario o l'indirizzo email sul file) all'indirizzo complaint@sisterparty.com.Rest Assicurato, daremo la priorità di esaminare questo non appena sentiremo da voi.
Squadra Sisterparty
complaint@sisterparty.com
Il mio vestito non ha un tracking code…
Il mio vestito non ha un tracking code , ho inserito l indirizzo e me ne da un altro , ho scritto sulle mail e non c è servizio di risposta
13 december 2025
Omdöme utan inbjudan
Svar från Sisterparty
Carissima Sara,
Siamo davvero dispiaciuti di aver sentito parlare della tua esperienza deludente e vogliamo rendere le cose giuste per te.
Per aiutarci a farlo, potete condividere il vostro numero di ordine o l'indirizzo email utilizzato durante l'ordine da complaint@sisterparty.com Una volta che abbiamo queste informazioni, inizieremo immediatamente a risolvere il problema.
Sentitevi liberi di inviarci un'email e ci occuperemo il prima possibile!
Squadra Sisterparty
complaint@sisterparty.com
I ORDERED MORE THAN 300 DOLLARS OCT21…
I ORDERED MORE THAN 300 DOLLARS OCT21 AND OCT22 AND HAVEN'T RECIEVED ANYTHING VERY DISAPPOINTED!! PLWASE SEND MY CLOTHES ASAP> WEARING IT FOR THE HOLIDAYS!!
21 oktober 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Mark,
We're truly sorry to hear about your recent experience.
We would love the opportunity to make things right. We have sent you the specific details of the relevant orders by complaint@sisterparty.com . Please pay attention to it.
We look forward to hearing back.
Sisterparty Team
complaint@sisterparty.com
AVOID
Ordered back in September
Said attempted delivery but I had been in the full week and nothing. No notes or notifications to say been delivered. Whe asked for refund or re delivery was told could only have half refund or have to wait for it to be redelivered. Still chasing 2 months later no items or refund
29 november 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Rebekah ,
We sincerely apologize for the delivery issue with your package. We understand the inconvenience this has caused and are very sorry for the experience.
To address this, we have already escalated the situation to the post office and are working with the carrier to resolve the issue.Meanwhile, we are also taking the measures to prevent similar incidents from happening.
We note that our customer service team has connected with you and confirmed that the issue has been resolved.
If you have any other questions going forward, please feel free to reach out anytime. We're always happy to help.
Sisterparty Team
complaint@sisterparty.com
Never received order - do not use them!
Never received order. Received multiple tracking numbers that never produced any results. Received email that one item wasn’t available after all and to pick another in its place. Contact customer support. Didn’t receive a reply but got a survey wanting to know how they did. Unreal.. total scam company. Do not use them.
18 oktober 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear KD,
We're truly sorry to hear about your recent experience.
We would love the opportunity to make things right. Please contact us at complaint@sisterparty.com with more details about your order.
We'll prioritize resolving this matter for you.
Sisterparty Team
complaint@sisterparty.com
Ordered a dress in May
Ordered a dress in May, emailed in July to chase delivery up to be advised that it had been delivered early July.. it hadn’t! Was told to take it up with the courier, but the time to claim had expired so couldn’t request a refund. Sister Party advised they wouldn’t refund as a claim needed to be made with the courier. Explained to Sisterparty the above but was basically told tough it’s not our problem. This website is a con
28 maj 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Jo ,
We understand how frustrating this must be. The tracking status shows your package was delivered, but you did't received it.
Our records confirm that your order was dispatched to the address you provided.As Evri lacks the parcel , we require your assistance to proceed. To resolve this issue, we need proof of non-delivery to the wrong address. This documentation is essential for us to follow up and work with the courier company effectively.
We note that we have not received a reply from you since August 20th. Resolving this for you is our top priority, and we await your response to help us proceed.
Sisterparty Team
complaint@sisterparty.com
scam , do not order from them
The items were not completly delivered, and the customer service is not answering. Worts scam ever. The couple of thing that were delivered were not even close to the pictures or models
24 oktober 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Gio Paredes Dermatology,
We're sorry for any inconvenience this might have caused you.
The mystery box and 2 items were shipped together in one package, as you requested, the remaining item has been cancelled.
Our customer service team is on your case . To help us investigate further, we kindly ask for your cooperation in providing relevant photos of the package you received .Your assistance in this matter is greatly appreciated.
Regarding our response time, we strive to reply to all customer emails within 1 to 2 business days asap , we appreciate your understanding.
Furthermore, please be assured that eligible items are covered by our 30-day return policy.
If you have any further questions, please feel free to contact us.
Sisterparty Team
complaint@sisterparty.com
Waited over a month to receive a dress…
Waited over a month to receive a dress that’s nothing like the picture !!!!! I’ll request a refund but not hopeful !!
25 oktober 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear George ,
We sincerely apologize that the product you received does not match the picture.
We want to assure you that we are here to help, and our 30-day return policy ensures you can return the item. Our team is already looking into what went wrong and will be in touch with you directly shortly. Your patience is greatly appreciated as we work to make this right for you.
Sisterparty Team
complaint@sisterparty.com
I ordered an outfit for Halloween and I…
I ordered an outfit for Halloween and I tracked it for 3 weeks. It finally made it to my town and then immediately said that it was returned to sender for insufficient address! There is no number to call for you and the post office was even worse help!
I can’t stand to get the run around like this and I will forever tell everyone how bad your service was! I live in a big city and go to college there and I can only hope that I make your life as difficult as me trying to talk to someone about this package has made mine. ANYONE thinking of ordering from this company please don’t! If you value your mental health and your money JUST run! Go naked! Don’t order from here!
24 oktober 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Missy Barker,
We believe there is a misunderstanding here. Your order was sent to the address you provided and has been shown as delivered . And we were learn from your latest email that you successfully received your package on October 26th and are satisfied with your purchase.
This is wonderful news, and we truly appreciate you confirming this for us. Please remember, our team is always here to assist you.
Should you need any future support, we encourage you to contact us directly .
Sisterparty Team
complaint@sisterparty.com
Dishonest
Dishonest. Sizing off on many items. Their promise of a full refund is not true, they will counter offer to shy you away from returning but the offer is insulting. You don't get an address to return anyway. It's all games with this company that must be foreign. They play games. I've ordered twice and both times were bad. The first time I never got my item and didn't realize my second order was with the same company.
1 september 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Jacqueline,
We're truly sorry to hear about your recent experience.
We would love the opportunity to make things right. Please contact us at complaint@sisterparty.com with more details about your order.
We'll prioritize resolving this matter for you.
Sisterparty Team
complaint@sisterparty.com
Le service client est super et très…
Le service client est super et très réactif. Les deux robes que j’ai commandé était super bien couper et les matériaux utilisés étaient top. Les produits étaient exactement comme sur les photos. Je recommande à 100%. Il y en a vraiment pour tout les goûts.
5 augusti 2025
Omdöme utan inbjudan
Svar från Sisterparty
Bonjour Diane,
Nous sommes tellement heureux que vous aimez les articles et avez eu une grande expérience avec notre équipe. J'espère vous revoir!
Équipe Sœur
complaint@sisterparty.com
Wide range of choices
Wide range of choices. The site is well organized and easy to check out, with good tracking of shipment status and visible updates. I would have liked to have more selections in XL sizes as I find some L dresses fit small and very short (I am 5'9"). One item never arrived and I had to process a refund.
1 juni 2025
Omdöme utan inbjudan
Svar från Sisterparty
Dear Agnes,
We apologize that we couldn't provide a 100% satisfactory experience. If the dress has not arrived yet, our customer service team would be happy to assist you.
Please feel free to contact us if you have any further issues.
Sisterparty Team
complaint@sisterparty.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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